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Candlewood Suites Richmond-West, an IHG Hotel

Photo gallery for Candlewood Suites Richmond-West, an IHG Hotel

Exterior
Terrace/patio
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board

Overview of Candlewood Suites Richmond-West, an IHG Hotel

Candlewood Suites Richmond-West, an IHG Hotel

2.5 star property

4.4/5 Excellent

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Kitchen
  • Gym
Map
4120 Tom Leonard Dr, Glen Allen, VA, 23060

Explore the area

  • Popular LocationChildren's Museum of Richmond6 min walk
  • Popular LocationShort Pump Town Center5 min drive
  • Popular LocationCobblestones Park8 min drive
  • AirportRichmond, VA (RIC-Richmond Intl.)27 min drive

Room options

About this area

Glen Allen

Located in Glen Allen, Candlewood Suites Richmond-West, an IHG Hotel is in an area with good shopping. Short Pump Town Center and Regency Square Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Cobblestones Park and Crump Park and Meadow Farm Museum. Looking to enjoy an event or a game while in town? See what's happening at Robins Center or Arthur Ashe Athletic Center. Guests love the hotel's quiet location.

What's nearby

  • Children's Museum of Richmond - 6 min walk
  • Short Pump Town Center - 5 min drive
  • Cobblestones Park - 8 min drive
  • Henrico Doctors' Hospital - 9 min drive
  • Hunting Hawk Golf Club - 10 min drive

Getting around

  • Richmond Staples Mill Road Station - 13 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • Chuy's - 5 min walk
  • Burger Bach - 6 min walk
  • Which Wich? - 7 min walk
  • Bonefish Grill - 7 min walk
  • LongHorn Steakhouse - 10 min walk

About this property

Candlewood Suites Richmond-West, an IHG Hotel

Property highlights
Take advantage of a grocery/convenience store, dry cleaning/laundry services, and a 24-hour gym at Candlewood Suites Richmond-West, an IHG Hotel. In addition to a 24-hour business center and a snack bar/deli, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Express check-out, a front desk safe, and smoke-free premises
  • A TV in the lobby, outdoor furniture, and an elevator
  • Guest reviews give top marks for the quiet location and helpful staff
Room features
All 122 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 43-inch flat-screen TVs with premium channels
  • Wardrobes/closets, kitchens, and refrigerators

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour fitness center

Family friendly

  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • BBQ grill(s)
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Up to 80 lbs
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Candlewood Suites Richmond-West
Candlewood Suites Richmond-West Glen Allen
Candlewood Suites Richmond-West Hotel
Candlewood Suites Richmond-West Hotel Glen Allen
Candlewood Suites RichmondWes
Candlewood Suites Richmond-West Aparthotel Glen Allen
Candlewood Suites Richmond-West Aparthotel
Candlewood Suites Richmond West
Candlewood Suites Richmond-West, an IHG Hotel Hotel
Candlewood Suites Richmond-West, an IHG Hotel Glen Allen
Candlewood Suites Richmond-West, an IHG Hotel Hotel Glen Allen

Frequently asked questions

Is Candlewood Suites Richmond-West, an IHG Hotel pet-friendly?

Yes, this property allows pets with a maximum weight of up to 80 lbs per pet. There's a fee of USD 35 per pet. Service animals are exempt from fees.

How much does it cost to stay at Candlewood Suites Richmond-West, an IHG Hotel?

As of Nov 28, 2022, prices found for a 1-night stay for 2 adults at Candlewood Suites Richmond-West, an IHG Hotel on Dec 25, 2022 start from $98.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Candlewood Suites Richmond-West, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Candlewood Suites Richmond-West, an IHG Hotel?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Candlewood Suites Richmond-West, an IHG Hotel?

Check-out is at noon.

Where is Candlewood Suites Richmond-West, an IHG Hotel located?

Situated in Glen Allen, this hotel is within 1 mi (2 km) of Children's Museum of Richmond and Short Pump Town Center. Sheltering Arms Institute and Regency Square Mall are also within 6 mi (10 km).

Can I cancel my reservation for free at Candlewood Suites Richmond-West, an IHG Hotel and receive a full refund?

Yes, Candlewood Suites Richmond-West, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Candlewood Suites Richmond-West, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 226 out of 370 reviews" "
" "5 - Excellent 61%
Rating 4 - Good. 97 out of 370 reviews" "
" "4 - Good 26%
Rating 3 - Okay. 29 out of 370 reviews" "
" "3 - Okay 8%
Rating 2 - Poor. 13 out of 370 reviews" "
" "2 - Poor 4%
Rating 1 - Terrible. 5 out of 370 reviews" "
" "1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

sam
Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
As always a great place to stay
Stayed 1 night in Nov 2022

3/5 Okay

Ted
Traveled with partner
Liked: Staff & service
Disliked: Amenities
The hotel is within walking/driving distance to restaurants, grocery stores and shopping. The grounds and lobby were well kept. The front desk clerk was accommodating and pleasant. Our room was clean but small. They only clean once a week so don’t expect daily linen changes. We had two bath towels only. No hand towels or wash cloths. The clerk did give us two more towels when we asked for more. The walls are a bit thin so expect to hear guests televisions and when they’re showering.

3/5 Okay

Denese
Traveled with partner
Disliked: Amenities
The bed was HARD!! It was hard to get comfortable and get a good nights rest! Also the refrigerator was making noise all night. And don’t have it making ice because it will randomly drop 1-2 cubes throughout the night. The location of the hotel is excellent though and there was plenty of parking.
Stayed 2 nights in Oct 2022

5/5 Excellent

Kristi
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This mini suite was spacious and had everything I needed to relax and take care of business.
Stayed 1 night in Aug 2022

5/5 Excellent

Dorena
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I walked into the property, I was greeted by staff. The staff is very helpful. The room was cleaned and I felt comfortable during my stay. Each time I'm visiting, I stay at this location. It's a great location to highways, shopping, and dining. I would highly recommend this property.
Stayed 3 nights in Jul 2022

2/5 Poor

Paul
Traveled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2022

5/5 Excellent

Elizabeth
Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was recently renovated! New luxury vinyl flooring! Very spacious with a nice kitchen.
Stayed 3 nights in Jul 2022

4/5 Good

Dawn
Stayed 2 nights in Jul 2022

4/5 Good

Kelly
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo travel
I was driving south and this was my halfway point.
Stayed 1 night in Jun 2022

5/5 Excellent

Thomas
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022