Candlewood Suites Richmond-West, an IHG Hotel

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Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board

Overview of Candlewood Suites Richmond-West, an IHG Hotel

Candlewood Suites Richmond-West, an IHG Hotel

2.5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Kitchen
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
4120 Tom Leonard Dr, Glen Allen, VA, 23060

Explore the area

  • Popular LocationVirginia Commonwealth University15 min drive
  • Popular LocationBroad Street18 min drive
  • Popular LocationMaymont Park22 min drive
  • AirportRichmond, VA (RIC-Richmond Intl.)27 min drive

Choose dates to view prices

About this area

Glen Allen

Located in Glen Allen, Candlewood Suites Richmond-West, an IHG Hotel is in an area with good shopping. Short Pump Town Center and Regency Square Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Crump Park and Meadow Farm Museum and Lewis Ginter Botanical Garden. Looking to enjoy an event or a game while in town? See what's happening at Arthur Ashe Athletic Center or The Diamond. Guests love the hotel's quiet location.

What's nearby

  • Children's Museum of Richmond - 6 min walk
  • Short Pump Town Center - 5 min drive
  • Virginia Commonwealth University - 15 min drive
  • Broad Street - 18 min drive
  • Maymont Park - 22 min drive

Getting around

  • Richmond Staples Mill Road Station - 10 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • Chuy's Mexican Food — 5 min walk
  • Burger Bach — 6 min walk
  • Which Wich? — 7 min walk
  • Bonefish Grill — 7 min walk
  • LongHorn Steakhouse — 10 min walk

About this property

Candlewood Suites Richmond-West, an IHG Hotel

Hotel in Glen Allen with 24-hour fitness center and 24-hour business center
A 24-hour fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All 122 rooms feature kitchens with refrigerators, stovetops, microwaves, and dishwashers. Free WiFi and free wired Internet are standard, as are flat-screen TVs with cable channels. Weekly housekeeping is available.
Candlewood Suites Richmond-West, an IHG Hotel offers 122 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

This Glen Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour fitness center

Family friendly

  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center

Outdoors

  • BBQ grill(s)
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet (varies based on length of stay)
Up to 80 lbs
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Candlewood Suites Richmond-West
Candlewood Suites Richmond-West Glen Allen
Candlewood Suites Richmond-West Hotel
Candlewood Suites Richmond-West Hotel Glen Allen
Candlewood Suites RichmondWes
Candlewood Suites Richmond-West Aparthotel Glen Allen
Candlewood Suites Richmond-West Aparthotel
Candlewood Suites Richmond West
Candlewood Suites Richmond-West, an IHG Hotel Hotel
Candlewood Suites Richmond-West, an IHG Hotel Glen Allen
Candlewood Suites Richmond-West, an IHG Hotel Hotel Glen Allen

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 189 out of 313 reviews
5 - Excellent 60%
Rating 4 - Good. 85 out of 313 reviews
4 - Good 27%
Rating 3 - Okay. 26 out of 313 reviews
3 - Okay 8%
Rating 2 - Poor. 10 out of 313 reviews
2 - Poor 3%
Rating 1 - Terrible. 3 out of 313 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, location, free access to wash clothing, price
Stayed 2 nights in Sep 2021

3/5 Okay

Liked: Staff & service
Didn’t like the fact they don’t clean the room every day.
Stayed 3 nights in Sep 2021

2/5 Poor

Disliked: Cleanliness, property conditions & facilities
Dusty curtains, old interior that needs updating, bedsheets made us scratchy, and not all toiletries were available upon check in.
Stayed 3 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room & it was pretty big ! Lots of things to do around the hotel too, close to highway entrances to get to other areas. The staff was very friendly too. I’d stay again.
Stayed 3 nights in Aug 2021

5/5 Excellent

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy efficient check in. Grounds are beautiful.
Stayed 1 night in Jul 2021