Richmond Marriott

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Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Richmond Marriott

Richmond Marriott

3.5 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
500 E Broad St, Richmond, VA, 23219

Explore the area

  • Popular LocationGreater Richmond Convention Center2 min walk
  • Popular LocationVirginia Commonwealth University12 min walk
  • Popular LocationMonument Avenue15 min walk
  • AirportRichmond, VA (RIC-Richmond Intl.)13 min drive

Choose dates to view prices

About this area

Richmond

Located in Downtown Richmond neighborhood, Richmond Marriott is connected to the convention center. The National and Altria Theater are cultural highlights, and travelers looking to shop may want to visit Broad Street and Carytown. Looking to enjoy an event or a game while in town? See what's going on at Richmond Raceway. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.

What's nearby

  • Greater Richmond Convention Center - 2 min walk
  • The National - 3 min walk
  • John Marshall House - 5 min walk
  • Virginia Commonwealth University - 12 min walk
  • Monument Avenue - 15 min walk

Getting around

  • Richmond Main Street Station - 17 min walk
  • Richmond Intl. Airport (RIC) - 13 min drive

Restaurants

  • Rappahannock Restaurant - 3 min walk
  • Penny Lane Pub - 3 min walk
  • Cafe Ole - 5 min walk
  • Kenn Tico - 5 min walk
  • Perly's - 6 min walk

About this property

Richmond Marriott

3.5-star central hotel connected to the convention center in Downtown Richmond
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a conference center, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
Richmond Marriott offers 413 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Contactless room service is available

Safety measures

Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 31.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Offsite parking available (USD 20.00 per day)
  • Free area shuttle up to 2 miles

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 10-18 for adults and USD 10-18 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Corner Rapid Bar
  • Fall Line Kitchen & Bar
  • Starbucks

Things to do

  • 24-hour fitness center

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Mini-fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (26760 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Renovated entire property - September 2020
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch Smart TV
  • Cable/satellite channels
  • First-run movies
  • Netflix
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 5 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 10 and USD 18 for adults, USD 10 and USD 18 for children (approximately)
  • Valet parking fee: USD 31.00 per day (in/out privileges)
  • Nearby parking fee: USD 20.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Free in-room WiFi has a 5-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Marriott Richmond
Richmond Marriott
Richmond Marriott Hotel
Richmond Marriott Hotel
Richmond Marriott Hotel Richmond
Richmond Marriott Richmond
Richmond Marriott Hotel Richmond

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 533 out of 1001 reviews
5 - Excellent 53%
Rating 4 - Good. 295 out of 1001 reviews
4 - Good 29%
Rating 3 - Okay. 109 out of 1001 reviews
3 - Okay 11%
Rating 2 - Poor. 31 out of 1001 reviews
2 - Poor 3%
Rating 1 - Terrible. 33 out of 1001 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4.3/5

Eco-friendliness

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service
We stayed twice - once at the beginning of our vacation and once on our return - a simple night's stop-over in the midst of a long drive. This is a Marriott. It is not a luxury hotel by any means. The rooms were in good condition. On our first stay, we had a room with two double beds. They were ok. We wanted a queen-sized, but they don't have any in the property. We thought that was strange. On the way back we had a room with a king. That bed was as hard as a rock. The hotel is right by the convention center in a rather run-down part of town. Many homeless persons in the area - some were a bit aggressive. Obviously, the hotel cannot control that. I do want to give a huge positive shout out to the hotel's restaurant. We went for dinner there one night and it was very good. Probably the best fried chicken I have had in years. As with many big-box hotels, there is a Starbucks in the lobby - so if you need your morning caffeine fix, you can get it there. Go early if you want breakfast - they tend to run out of a lot of things.
Stayed 1 night in Jul 2022

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice however we heard loud music throughout the night and there was a homeless person at the bar with me…
Stayed 1 night in Jul 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service
Not a great area, quite frankly. Many homeless people hanging around. I suppose that’s what you should expect near a convention center. Queen sized beds would have been nice. None available at this property.
Stayed 1 night in Jul 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is very nice, however the surrounding area is not so nice.
Stayed 1 night in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Compared to our experience at the Graduate Richmond, Marriott was heaven. Beautiful hotel, staff was great and having a full service Starbucks was awesome!
Stayed 1 night in Jun 2022