Four Points by Sheraton Richmond

Photo gallery for Four Points by Sheraton Richmond

Primary image
Indoor pool, seasonal outdoor pool
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
View from room
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Overview of Four Points by Sheraton Richmond

Four Points by Sheraton Richmond

3.5 star property

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant
Map
9901 Midlothian Tpke, Richmond, VA, 23235

Explore the area

  • Popular LocationChesterfield Towne Center3 min drive
  • Popular LocationPutt-Putt Fun Center3 min drive
  • Popular LocationStony Point Fashion Park10 min drive
  • AirportRichmond, VA (RIC-Richmond Intl.)24 min drive

Choose dates to view prices

About this area

Richmond

Located on a lake, Four Points by Sheraton Richmond is in North Chesterfield, a neighborhood in Richmond with good shopping. Virginia Museum of Fine Arts and Altria Theater are cultural highlights, and travelers looking to shop may want to visit Broad Street and Carytown. Looking to enjoy an event or a game while in town? See what's happening at Richmond Raceway or University of Richmond Stadium. Discover the area's water adventures with rafting nearby, or enjoy the great outdoors with skydiving.

What's nearby

  • Chesterfield Towne Center - 3 min drive
  • Putt-Putt Fun Center - 3 min drive
  • Mid-Lothian Mines Park - 6 min drive
  • Rockwood Park - 8 min drive
  • Stony Point Fashion Park - 10 min drive

Getting around

  • Richmond Staples Mill Road Station - 17 min drive
  • Richmond Intl. Airport (RIC) - 24 min drive

Restaurants

  • Hiro Sushi - 3 min walk
  • Olive Garden - 4 min walk
  • Pepe's Mexican Restaurant - 7 min walk
  • Mi Hacienda Mexican Restaurant - 3 min drive
  • Carrabba's Italian Grill - 4 min drive

About this property

Four Points by Sheraton Richmond

Lakefront Richmond hotel in North Chesterfield with free parking
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a seasonal outdoor pool. Housekeeping is available on request.
Four Points by Sheraton Richmond offers 194 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

Arabic, English, German, Italian, Japanese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Free area shuttle up to 5 mi

Food and drink

  • Breakfast available for a fee: USD 13 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Cafe Palm
  • Ivy Lounge

Things to do

  • Fitness center
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (4000 square feet)
  • Meeting rooms - 9

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bathtub
  • Assistive listening devices available
  • Braille signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Portable shower seat
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 per room (up to 40 lbs)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 13 per person (approximately)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Refrigerator fee: USD 20 per stay
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Sheraton Richmond Park South
Sheraton Richmond Park South Hotel
Richmond Sheraton
Sheraton Richmond
Four Points Sheraton Richmond Hotel
Four Points Sheraton Richmond
Four Points by Sheraton Richmond Hotel
Four Points by Sheraton Richmond Richmond
Four Points by Sheraton Richmond Hotel Richmond

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 426 out of 978 reviews
5 - Excellent 44%
Rating 4 - Good. 316 out of 978 reviews
4 - Good 32%
Rating 3 - Okay. 121 out of 978 reviews
3 - Okay 12%
Rating 2 - Poor. 80 out of 978 reviews
2 - Poor 8%
Rating 1 - Terrible. 35 out of 978 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

4.3/5

Eco-friendliness

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here again because it is close to my daughter in Bon Air. A lovely room with comfortable beds -- although we did not have time to walk around the grounds they are also very nice and the property is quite dog-friendly. (I had a dog on the prior visit.) The biggest argument against this lovely property is how hard it is to get in and out of the access roads given the level of traffic on adjacent roads. I am also somewhat displeased that -- after presenting a voucher for breakfast at check-in -- we were then charged for the breakfast! That said, it was a good breakfast with excellent service from AJ. I just don't like being told something is free and then being charged for it.
Stayed 1 night in Jun 2022

2/5 Poor

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Bathroom not up to standards dusty shower head loose wobbly. Wallpaper stains rm 407
Stayed 1 night in Jun 2022

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Always fantastic
Stayed 3 nights in Jun 2022

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and welcoming. The pillows were like clouds
Stayed 1 night in Jun 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Light fixtures would keep going on and off
Stayed 3 nights in May 2022

3/5 Okay

Traveled with family
Liked: Cleanliness
The toiletries in the room are not very good . Seems if you pay thatmuch for a room you should be able to use the provided toiletries . Indoor pool is cold.
Stayed 1 night in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer service
Stayed 1 night in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its just my favorite place to stay away from home
Stayed 1 night in May 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean comfortable.
Stayed 2 nights in May 2022

3/5 Okay

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, property conditions & facilities
I was assigned to first floor. And I was really tired but people was very very loud until 1am. When I called at 12:30pm after they woke me up several times, the receptionist said there is nothing she can do about it. Other than not getting quality sleep, everything else is good.
Stayed 1 night in May 2022