Hyatt Place Richmond/Arboretum

Photo gallery for Hyatt Place Richmond/Arboretum

Featured Image
Seasonal outdoor pool
Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes

Overview of Hyatt Place Richmond/Arboretum

Hyatt Place Richmond/Arboretum

3.0 star property

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
201 Arboretum Place, Richmond, VA, 23236

Explore the area

  • Popular LocationPutt-Putt Fun Center3 min drive
  • Popular LocationChesterfield Towne Center5 min drive
  • Popular LocationRockwood Park7 min drive
  • AirportRichmond, VA (RIC-Richmond Intl.)24 min drive

Choose dates to view prices

About this area

Richmond

Hyatt Place Richmond/Arboretum is located in North Chesterfield, a neighborhood in Richmond, and is in the business district and near the airport. Virginia Museum of Fine Arts and Altria Theater are cultural highlights, and travelers looking to shop may want to visit Broad Street and Carytown. Putt-Putt Fun Center and Children's Museum of Richmond are also worth visiting. Spend some time exploring the area's activities, including golfing, outlet shopping, and winery tours.

What's nearby

  • Putt-Putt Fun Center - 3 min drive
  • Chesterfield Towne Center - 5 min drive
  • Rockwood Park - 7 min drive
  • Stony Point Fashion Park - 10 min drive
  • Southside Speedway - 11 min drive

Getting around

  • Richmond Main Street Station - 14 min drive
  • Richmond Intl. Airport (RIC) - 24 min drive

Restaurants

  • Placery — 1 min walk
  • Pepe's Mexican Restaurant — 15 min walk
  • Olive Garden — 18 min walk
  • TGI Friday's — 3 min drive
  • Chicken Fiesta — 3 min drive

About this property

Hyatt Place Richmond/Arboretum

3-star business-friendly hotel in the business district
Take advantage of a free breakfast buffet, a coffee shop/café, and a bar at Hyatt Place Richmond/Arboretum. Placery, the onsite restaurant, features light fare. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self parking
  • Free newspapers, coffee/tea in the lobby, and luggage storage
  • An elevator, smoke-free premises, and a 24-hour front desk
  • Guest reviews say great things about the location
Room features
All 127 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas. Guest reviews speak positively of the spacious rooms at the property.
Extra amenities include:
  • Sofa beds and free cribs/infant beds
  • Bathrooms with designer toiletries and tubs or showers
  • 42-inch HDTVs with Netflix, Hulu, and streaming services
  • Separate sitting areas, refrigerators, and premium channels

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi speed: 50+ Mbps

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Languages spoken

  • English
  • Filipino
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (1100 square feet)
  • Meeting rooms - 2

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Hulu
  • MP3 dock
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 12 to May 24:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Dogs welcome
2 per room (up to 75 lbs)
Pets cannot be left unattended
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May 25 to September 07
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Richmond/Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Hotel Richmond
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond / Arboretum Hotel Richmond
Hyatt Richmond
Richmond Hyatt
Hyatt Place Richmond Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond/Arboretum Hotel Richmond

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 473 out of 960 reviews
5 - Excellent 49%
Rating 4 - Good. 329 out of 960 reviews
4 - Good 34%
Rating 3 - Okay. 96 out of 960 reviews
3 - Okay 10%
Rating 2 - Poor. 33 out of 960 reviews
2 - Poor 3%
Rating 1 - Terrible. 29 out of 960 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service
Stayed 1 night in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities
I always go here and I always love it
Stayed 2 nights in Jan 2022

1/5 Terrible

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Do not stay -- no hot water! My wife and I stayed two nights with our 20-month old daughter. When we checked in and tried to bathe our daughter, we found that the room had no hot water, and we were moved to another room, which had hot water during the first night. The second night, the new room had no hot water. The hotel tried moving us but our daughter was already too tired so we refused to be moved. We tried to shower in the morning before departure but the room still had no hot water. We chose a name brand hotel because we needed reliable service when traveling with a young child. Hot water is such a basic need, and the hotel totally failed our expectation. We do not recommend the hotel.
Stayed 2 nights in Dec 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sons (10 and 13) and I stayed at the Hyatt Arboretum (Richmond, VA) for 5 days and nights. The hotel was clean and staff friendly. The free breakfast was very good. If the pool had been indoors (and open), it would have been perfect!
Stayed 5 nights in Dec 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, staff was very helpful and professional.
Stayed 9 nights in Dec 2021