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Hyatt Place Richmond/Arboretum

Photo gallery for Hyatt Place Richmond/Arboretum

Front of property - evening/night
Outdoor pool
Premium bedding, desk, laptop workspace, blackout drapes
Room, 1 King Bed, Accessible, Bathtub | Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes

Overview of Hyatt Place Richmond/Arboretum

Hyatt Place Richmond/Arboretum

3.0 star property

8.4/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
Map
201 Arboretum Place, Richmond, VA, 23236

Explore the area

  • Popular LocationPutt-Putt Fun Center3 min drive
  • Popular LocationChesterfield Towne Center5 min drive
  • Popular LocationChippenham Hospital5 min drive
  • AirportRichmond, VA (RIC-Richmond Intl.)24 min drive

Room options

About this area

Richmond

Hyatt Place Richmond/Arboretum is located in North Chesterfield, a neighborhood in Richmond, and is in the suburbs and near the airport. Mid-Lothian Mines Park and Virginia House are local landmarks, and the area's natural beauty can be seen at Pocahontas State Park and Rockwood Park. King Pin Lanes and Richmond Railroad Museum are also worth visiting. Spend some time exploring the area's activities, including winery tours, golfing, and outlet shopping.

What's nearby

  • Putt-Putt Fun Center - 3 min drive
  • Chesterfield Towne Center - 5 min drive
  • Chippenham Hospital - 5 min drive
  • Rockwood Park - 9 min drive
  • Stony Point Fashion Park - 14 min drive

Getting around

  • Richmond Staples Mill Road Station - 16 min drive
  • Richmond Intl. Airport (RIC) - 24 min drive

Restaurants

  • Pepe's Mexican Restaurant - 15 min walk
  • Olive Garden - 18 min walk
  • Chicken Fiesta - 3 min drive
  • IHOP - 3 min drive
  • Popeyes - 4 min drive

About this property

Hyatt Place Richmond/Arboretum

3-star hotel located in North Chesterfield
Consider a stay at Hyatt Place Richmond/Arboretum and take advantage of a free breakfast buffet, a coffee shop/cafe, and a bar. The onsite restaurant, The Placery, features light fare. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self parking
  • Express check-out, a computer station, and an elevator
  • A 24-hour front desk, a TV in the lobby, and free newspapers
  • Guest reviews say great things about the location
Room features
All 127 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas. Guest reviews speak positively of the spacious rooms at the property.
Extra amenities include:
  • Sofa beds and free cribs/infant beds
  • Bathrooms with designer toiletries and tubs or showers
  • 42-inch HDTVs with Netflix, Hulu, and streaming services
  • Separate sitting areas, refrigerators, and premium channels

Languages

English, Filipino, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available weekdays 6:30 AM–9:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • The Placery

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • 24-hour business center
  • Computer station
  • Conference space (1100 square feet)
  • Meeting rooms - 2

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Hulu
  • MP3 dock
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 12 to May 24:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 75 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May 25 to October 10
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Richmond/Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Hotel Richmond
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond / Arboretum Hotel Richmond
Hyatt Richmond
Richmond Hyatt
Hyatt Place Richmond Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond/Arboretum Hotel Richmond

Frequently asked questions

Does Hyatt Place Richmond/Arboretum have a pool?

Yes, this property has an outdoor pool. The pool is closed seasonally each year from October 12 to May 24.

How much does it cost to stay at Hyatt Place Richmond/Arboretum?

As of Jan 31, 2023, prices found for a 1-night stay for 2 adults at Hyatt Place Richmond/Arboretum on Feb 1, 2023 start from $116.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Place Richmond/Arboretum pet-friendly?

Yes, this property allows dogs (limit 2 per room) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per pet, per stay. A cleaning fee of USD 100 also applies. Service animals are exempt from fees.

How much is parking at Hyatt Place Richmond/Arboretum?

Self parking is free at this property.

What time is check-in at Hyatt Place Richmond/Arboretum?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Hyatt Place Richmond/Arboretum?

Check-out is at noon.

Where is Hyatt Place Richmond/Arboretum located?

Located in North Chesterfield, this hotel is 2.6 mi (4.1 km) from Johnston-Willis Hospital and within 6 mi (10 km) of Chesterfield Towne Center and Chippenham Hospital. Mid-Lothian Mines Park and Rockwood Park are also within 6 mi (10 km).

Can I cancel my reservation for free at Hyatt Place Richmond/Arboretum and receive a full refund?

Yes, Hyatt Place Richmond/Arboretum offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Place Richmond/Arboretum cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.4

Very Good

Rating 10 - Excellent. 530 out of 1044 reviews" "
" "10 - Excellent 51%
Rating 8 - Good. 316 out of 1044 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 113 out of 1044 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 44 out of 1044 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 41 out of 1044 reviews" "
" "2 - Terrible 4%

8.6/10

Cleanliness

8.6/10

Staff & service

8.1/10

Amenities

8.5/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great value property and convenient to food options. Nice breakfast. Slightly dated and hallways should be upgrade with brighter lighting but overall very nice.
Stayed 2 nights in Jan 2023

6/10 Okay

Duane

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice quiet place. Only complaint was check in. Staff member was not happy to at work and it showed. Barely acknowledged me. The rest of the staff was fine
Stayed 4 nights in Jan 2023

10/10 Excellent

Casey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman who ran the hotel for the 8p-10p shift Friday-Sunday was AMAZING, friendly and multitasked to help everybody. If I owned the place, I'd give her a raise because she's extremely good at her job!

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No microwave in room. Thats all that was missing.

10/10 Excellent

Tywain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet & the staff was polite
Stayed 1 night in Jan 2023

8/10 Good

Bruce, Eden Prairie

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Safe location. Overall, the property was clean except for the breakfast room. It appeared there was no one to keep the breakfast room clean. Food spilled remained on the counter in front of the serving trays. Sometimes the trash bins were full. The trash bins and the cabinet they were in and the shelf to place dirty dishes was messy with food particles all around it. Sometimes there were no napkins or utensils. We sometimes had to ask someone from the front desk to get us supplies for the breakfast room. Tables outside the breakfast room where we ate breakfast were not clean and often sticky. The breakfast room was not nearly up to the standards I would expect from a Hyatt. Cheaper hotels we stayed at on our trip had cleaner breakfast rooms and were better staffed.

4/10 Poor

Reginald

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Our bed had dirty linens probably from the guest before. We had to move to a new room with little apology or consideration or compensation from those on staff

10/10 Excellent

TERESA

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My original reservations thru my job didn't go thru. Expedia accommodated me at the last week of the holidays. The staff and room was great! I will return.

6/10 Okay

William G

Traveled with family
Disliked: Amenities, property conditions & facilities
Breakfast not good;Heater in room broken; elevator dirty.

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good