Ratings based on 330 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from Memphis, TN
One night stay for meetingPosted Jul 31, 2016
I had a problem but the problem was fixed. I stayed at many Embassy Suites before and enjoyed my stay this must be a new facility good cause I had problems getting into my room I thought that something was wrong but the door was very stiff and heavy so I had to use my muscle to get in once I got in the bed was made all except for the pillows they were just piled up at the foot of the bed then once I called for one of the housekeeping persons who was on the floor and ask her if it's supposed to be like that she said that it just needed pillow cases. Go figure. Once I finally got ready to go to bed when I pull up the bed sheets back I found hair and small black specks that look like it could have been bugs or something although I didn't see signs of it anywhere else in the room. I call front desk and inform them of the problem they sent someone who change the entire bedding and said that they thought that whoever it come previously did not change the sheets. After that I had no other problems I just could not get the air to cool down as much as I would like. Is very cool when I got into the room so I adjusted the temperature once I tried to turn the temperature back to go to bed it never seemed to get back really cool. I love the environment both Inside the Hotel and around the hotel There Are Places to get something to eat and Shop that are close by if you're not a person that wants to spend a lot on food just Google Kroger and get a TV dinner or something it's only about 2 mi
by MICHAEL from ILLINOIS
Posted May 28, 2016 on Hotels
All staff were very accommodating.
by Robert from Philadelphia, MS
Great Stay!!!Posted May 26, 2016 on Hotels
Had a great time, food and drinks were great!!!
Quick business tripPosted May 23, 2016 on Hotels
It was clean and very nice!!!
Posted May 23, 2016 on Hotels
by Ashley from Destrehan, La
Excellent hotel!!!Posted May 16, 2016 on Hotels
Great location! Loved the service and breakfast.
by Melinda from Columbus
Posted May 15, 2016 on Hotels
My sister and I were here for a Half Marathon. We were very happy with the room. The beds were comfortable. The only problem we had was getting the heat to work! We were pretty chilly in the morning. Slept well.
Posted Apr 30, 2016 on Hotels
by A verified traveler
Family stopPosted Apr 27, 2016
Staff was great. Rooms were warm and humid. Needed to bring in fans. Carpets did not seem clean. Overall smell and comfort lacking. Breakfast and hospitality hour were highlight.
by A verified traveler
Posted Apr 12, 2016 on Hotels