Holiday Inn Rochester Downtown, an IHG Hotel

Photo gallery for Holiday Inn Rochester Downtown, an IHG Hotel

Featured Image
Premium bedding, desk, blackout drapes, iron/ironing board
Premium bedding, desk, blackout drapes, iron/ironing board
Premium bedding, desk, blackout drapes, iron/ironing board
Premium bedding, desk, blackout drapes, iron/ironing board

Overview of Holiday Inn Rochester Downtown, an IHG Hotel

Holiday Inn Rochester Downtown, an IHG Hotel

3 out of 5

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
70 State St, Rochester, NY, 14614

Explore the area

  • Popular LocationStrong15 min walk
  • AirportRochester, NY (ROC-Greater Rochester Intl.)10 min drive
  • Popular LocationOntario Beach Park12 min drive
  • Popular LocationVictorian Doll Museum and Chili Doll Hospital15 min drive

Choose dates to view prices

About this area

Rochester

Located in Rochester, Holiday Inn Rochester Downtown, an IHG Hotel is in the city center and on a river. Pont de Rennes Bridge and Susan B. Anthony House are local landmarks, and the area's natural beauty can be seen at Irondeqouit Bay State Marine Park and Genesee River. Looking to enjoy an event or a game while in town? See what's happening at Blue Cross Arena or Frontier Field.

What's nearby

  • Blue Cross Arena - 4 min walk
  • Rochester Riverside Convention Center - 5 min walk
  • Strong - 15 min walk
  • Ontario Beach Park - 12 min drive
  • Victorian Doll Museum and Chili Doll Hospital - 15 min drive

Getting around

  • Rochester Station - 14 min walk
  • Greater Rochester Intl. Airport (ROC) - 10 min drive

Restaurants

  • River Club — 1 min walk
  • State Street Bar & Grill — 1 min walk
  • Pane Vino On The River — 7 min walk
  • Tapas 177 — 8 min walk
  • Dinosaur Bar-B-Que — 9 min walk

About this property

Holiday Inn Rochester Downtown, an IHG Hotel

Riverfront Rochester hotel in Downtown Rochester with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference space. All 217 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like microwaves and coffee makers. Guests will also find premium bedding, hair dryers, and phones.
Holiday Inn Rochester Downtown, an IHG Hotel offers 217 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured self parking on site (USD 5 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 6.00-11.95 per person
  • 2 restaurants
  • 1 bar

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English

Business services

  • Business center
  • Computer station
  • Conference center (12000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 1 2021 to June 6 2022 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 6.00 and USD 11.95 per person (approximately)
  • Covered self parking fee: USD 5 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Rochester Plaza
Rochester Plaza Hotel
Holiday Inn Rochester Downtown Hotel
Holiday Inn Rochester Downtown
Holiday Inn Rochester
Holiday Inn Mayo Clinic
Rochester Holiday Inn
Rochester Downtown, An Ihg
Holiday Inn Rochester Downtown
Holiday Inn Rochester Downtown, an IHG Hotel Hotel
Holiday Inn Rochester Downtown, an IHG Hotel Rochester
Holiday Inn Rochester Downtown, an IHG Hotel Hotel Rochester

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 130 out of 444 reviews
5 - Excellent 29%
Rating 4 - Good. 165 out of 444 reviews
4 - Good 37%
Rating 3 - Okay. 84 out of 444 reviews
3 - Okay 19%
Rating 2 - Poor. 38 out of 444 reviews
2 - Poor 9%
Rating 1 - Terrible. 27 out of 444 reviews
1 - Terrible 6%

4.0/5

Cleanliness

4.0/5

Staff & service

3.4/5

Amenities

3.8/5

Property conditions & facilities

2/5 Poor

Traveled with family and small children
Liked: Cleanliness
I've stayed here before and remember having a good experience but this time i booked my room a month in advance, i booked a king size bed. I was coming into town after midnight the night i booked. I called the hotel and let them know, they told me its fine that i was coming in after mignight and they were going to put it in the notes. I got there, got my room, get to my room and it is 2 queen size beds. I called the front desk and they told me they were out of king size rooms. How? I booked a king sized room. Did they give my room away?
Stayed 2 nights in Sep 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Hotel only caters to special events going on at the facility. If they have weddings going on, good luck parking your car on the property, they want you to park in a garage behind another parking lot across the street. The breakfast wasn't worth the money paid extra for it, can get something better at the dunkin across the street for the same price. Not a bad place just wish they accomodated their guests more.
Stayed 2 nights in Sep 2021

2/5 Poor

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I had to change my room 3 times due to dirty rooms or the upkeep of the facility being subpar to say the least. Then When I asked for an extension for the day of check out I was told the hotel Was booked and my key was deactivated before they were certain that me and my children were out of the room. I was not by the way!
Stayed 3 nights in Aug 2021

1/5 Terrible

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Whole building was cold, the floor I was in you could hang meat in it was cold, sink in bathroom was cracked, TV didn’t work, the hotel is in desperate need of a full remodel not just patch work.
Stayed 1 night in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service
Staff location and resturants
Stayed 4 nights in Aug 2021