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The Strathallan Rochester Hotel & Spa- A DoubleTree by Hilton

Photo gallery for The Strathallan Rochester Hotel & Spa- A DoubleTree by Hilton

Primary image
Indoor pool
Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk

Overview of The Strathallan Rochester Hotel & Spa- A DoubleTree by Hilton

The Strathallan Rochester Hotel & Spa- A DoubleTree by Hilton

4.0 star property

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
550 East Ave, Rochester, NY, 14607

Explore the area

  • Popular LocationMain Street Armory14 min walk
  • Popular LocationEastman School of Music14 min walk
  • Popular LocationStrong16 min walk
  • AirportRochester, NY (ROC-Greater Rochester Intl.)12 min drive

Room options

About this area

Rochester

The Strathallan Rochester Hotel & Spa- A DoubleTree by Hilton is located in Downtown Rochester, a neighborhood in Rochester, and is in the entertainment district. Mary Jemison Landing and Genesee Valley Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Irondeqouit Bay State Marine Park and Genesee Valley Greenway State Park. Rochester Museum and Science Center and Strasenburgh Planetarium are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and snowmobiling. Guests love the hotel's central location.

What's nearby

  • Strasenburgh Planetarium - 3 min walk
  • Main Street Armory - 14 min walk
  • Eastman School of Music - 14 min walk
  • Manhattan Square Park and Ice Rink - 15 min walk
  • Strong - 16 min walk

Getting around

  • Rochester Station - 2 min drive
  • Greater Rochester Intl. Airport (ROC) - 12 min drive

Restaurants

  • City Grill - 5 min walk
  • Wall Street Bar and Grill - 6 min walk
  • The Daily Refresher - 6 min walk
  • Veneto Gourmet Pizza & Pasta - 7 min walk
  • Bacco's Ristorante - 7 min walk

About this property

The Strathallan Rochester Hotel & Spa- A DoubleTree by Hilton

4-star hotel in the heart of Downtown Rochester
Take advantage of a rooftop terrace, a garden, and dry cleaning/laundry services at The Strathallan Rochester Hotel & Spa- A DoubleTree by Hilton. Treat yourself to a facial, a body treatment, or a massage at Ape + Canary Spa, the onsite spa. The onsite American cuisine steakhouse, CHAR Steak and Lounge, features brunch and happy hour. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and an outdoor entertainment area.
Other perks include:
  • An indoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), an elevator, and wedding services
  • A ballroom, free newspapers, and multilingual staff
  • Guest reviews say great things about the bar and central location
Room features
All 155 rooms have comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning. Guests reviews say good things about the spacious rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Contactless room service is available

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–10 AM: USD 5-40 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • CHAR Steak and Lounge
  • Hatties Sushi & Cocktails

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (6100 square feet)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Body treatments
  • Facials
  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

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Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 5 and USD 40 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Strathallan
Strathallan DoubleTree
Strathallan DoubleTree Hilton Rochester

Frequently asked questions

Does The Strathallan Rochester Hotel & Spa- A DoubleTree by Hilton have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Strathallan Rochester Hotel & Spa- A DoubleTree by Hilton?

As of Sep 26, 2022, prices found for a 1-night stay for 2 adults at The Strathallan Rochester Hotel & Spa- A DoubleTree by Hilton on Oct 9, 2022 start from $165.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Strathallan Rochester Hotel & Spa- A DoubleTree by Hilton pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Strathallan Rochester Hotel & Spa- A DoubleTree by Hilton?

Self parking is free at this property.

What time is check-in at The Strathallan Rochester Hotel & Spa- A DoubleTree by Hilton?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at The Strathallan Rochester Hotel & Spa- A DoubleTree by Hilton?

Check-out is at 11 AM.

Where is The Strathallan Rochester Hotel & Spa- A DoubleTree by Hilton located?

Located in Downtown Rochester, this spa hotel is 0.1 mi (0.2 km) from Rochester Museum and Science Center and 2.3 mi (3.6 km) from University of Rochester. Strasenburgh Planetarium and Park Avenue are also within 10 minutes. Rochester Station is 26 minutes by foot.

Can I cancel my reservation for free at The Strathallan Rochester Hotel & Spa- A DoubleTree by Hilton and receive a full refund?

Yes, The Strathallan Rochester Hotel & Spa- A DoubleTree by Hilton offers free cancellation on select room rates, because flexibility matters! Please refer to The Strathallan Rochester Hotel & Spa- A DoubleTree by Hilton cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 321 out of 602 reviews
5 - Excellent 53%
Rating 4 - Good. 167 out of 602 reviews
4 - Good 28%
Rating 3 - Okay. 62 out of 602 reviews
3 - Okay 10%
Rating 2 - Poor. 35 out of 602 reviews
2 - Poor 6%
Rating 1 - Terrible. 17 out of 602 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Sandra
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and helpful staff. Restaurant delicious
Stayed 1 night in Sep 2022

5/5 Excellent

Rhonda
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Sep 2022

5/5 Excellent

Frederick
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed on Monday night in August...dining room full and meals served at late as 10 pm. Was great to kick back and relax getting into town late and just go down stairs for late night dinner and drinks.
Stayed 1 night in Aug 2022

2/5 Poor

Kevin
Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not sure why this place is rated high. The building is worn out and needs a Reno. Room is dated, floors are worn out, water damage in bathroom, attention to cleanliness is lacking. Disappointing for a Hilton and 350/night. This is a $125/night hotel and I’m being generous
Stayed 1 night in Aug 2022

5/5 Excellent

David
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only there for the overnight, but parking was easy, check-in was simple, and the room was spacious with a great shower. The Memorial Art Gallery is a block up and the Public Market was a 5 minute drive. We were there for a concert. Great cocktails at the Velvet Belly. We visited the market Saturday and it was jumping. Worth the trip.
Stayed 1 night in Aug 2022

5/5 Excellent

YANLING
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy parking , quiet, good location
Stayed 1 night in Aug 2022

5/5 Excellent

rebecca
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff went over and above to meet our needs.
Stayed 1 night in Jun 2022

5/5 Excellent

Robert
Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Joe @ the bar, and supper service made the stay enjoyable. Excellent seasonings!
Stayed 3 nights in Jun 2022

5/5 Excellent

Susan
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

5/5 Excellent

Mikhael
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jun 2022