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Holiday Inn Express Rochester - University Area, an IHG Hotel

Photo gallery for Holiday Inn Express Rochester - University Area, an IHG Hotel

Exterior
Indoor pool
Indoor pool
Indoor pool
Premium bedding, in-room safe, desk, laptop workspace

Overview of Holiday Inn Express Rochester - University Area, an IHG Hotel

Holiday Inn Express Rochester - University Area, an IHG Hotel

2.5 star property

3.8/5 Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
Map
717 E Henrietta Rd, Rochester, NY, 14623

Explore the area

  • Popular LocationCinemark Movies 1020 min walk
  • Popular LocationMount Hope Cemetery4 min drive
  • Popular LocationStrong Memorial Hospital6 min drive
  • AirportRochester, NY (ROC-Greater Rochester Intl.)6 min drive

Room options

About this area

Rochester

Located in Rochester, Holiday Inn Express Rochester - University Area, an IHG Hotel is in the business district and near the airport. George Eastman House and Pont de Rennes Bridge are local landmarks, and the area's natural beauty can be seen at Genesee Valley Greenway State Park and Highland Park. Looking to enjoy an event or a game while in town? See what's happening at Bill Gray's Regional Iceplex or Blue Cross Arena. Spend some time exploring the area's activities, including skiing and golfing.

What's nearby

  • Cinemark Movies 10 - 20 min walk
  • Mount Hope Cemetery - 4 min drive
  • Strong Memorial Hospital - 6 min drive
  • Marketplace Mall - 6 min drive
  • University of Rochester - 8 min drive

Getting around

  • Rochester Station - 13 min drive
  • Greater Rochester Intl. Airport (ROC) - 6 min drive

Restaurants

  • Brandani's Pizza - 19 min walk
  • Mr. Shoes Pizza - 19 min walk
  • Sticky Lips BBQ Juke Joint - 3 min drive
  • Elmwood Inn - 3 min drive
  • Palmer's Direct To You Market - 3 min drive

About this property

Holiday Inn Express Rochester - University Area, an IHG Hotel

Hotel in the business district
Free continental breakfast, a playground, and dry cleaning/laundry services are just a few of the amenities provided at Holiday Inn Express Rochester - University Area, an IHG Hotel. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business center.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Express check-out, barbecue grills, and a front desk safe
  • A 24-hour front desk, multilingual staff, and concierge services
  • Guest reviews speak well of the pool, helpful staff, and walkable location
Room features
All 105 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Refrigerators, microwaves, and free infant beds

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available weekdays 6:00 AM–10:00 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Playground

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Playground
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage

Business services

  • Business center
  • Conference space (464 square feet)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Premium channels
  • TV
  • Video-game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 5:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Quinta Inn Rochester South
Quinta Rochester South
La Quinta Inn & Suites Rochester South Hotel Rochester
La Quinta Inn And Suites Rochester South
Holiday Inn Express Rochester Brighton Hotel
Holiday Inn Express Rochester Brighton
Holiday Inn Express Rochester University Area Hotel
Holiday Inn Express Rochester University Area
Holiday Inn Express Rochester University Area
Holiday Inn Express Rochester University Area an IHG Hotel
"Holiday Inn Express Rochester University Area an IHG Hotel"

Frequently asked questions

Does Holiday Inn Express Rochester - University Area, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at Holiday Inn Express Rochester - University Area, an IHG Hotel?

As of Nov 26, 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Express Rochester - University Area, an IHG Hotel on Nov 29, 2022 start from $122.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Rochester - University Area, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Rochester - University Area, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Rochester - University Area, an IHG Hotel?

Check-in is from 3 PM - 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Rochester - University Area, an IHG Hotel?

Check-out is at 11:00 AM.

Where is Holiday Inn Express Rochester - University Area, an IHG Hotel located?

Situated near the airport, this hotel is 0.2 mi (0.4 km) from Monroe Community College and within 3 mi (5 km) of University of Rochester and Rochester Institute of Technology. Cinemark Movies 10 and Bill Gray's Regional Iceplex are also within 1 mi (2 km).

Can I cancel my reservation for free at Holiday Inn Express Rochester - University Area, an IHG Hotel and receive a full refund?

Yes, Holiday Inn Express Rochester - University Area, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express Rochester - University Area, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 343 out of 1001 reviews" "
" "5 - Excellent 34%
Rating 4 - Good. 320 out of 1001 reviews" "
" "4 - Good 32%
Rating 3 - Okay. 183 out of 1001 reviews" "
" "3 - Okay 18%
Rating 2 - Poor. 88 out of 1001 reviews" "
" "2 - Poor 9%
Rating 1 - Terrible. 67 out of 1001 reviews" "
" "1 - Terrible 7%

4.0/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.7/5

Property conditions & facilities

3.8/5

Eco-friendliness

4/5 Good

Dave
Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Nice hotel that is fine for a quick overnight stay. Breakfast was Excellent. Staff was very friendly and helpful.
Stayed 1 night in Nov 2022

3/5 Okay

Cynthia
Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Booked online with Expedia day of arrival. Front desk was irritable saying that doesn’t mean there’s actually a room for you. And then was frustrated with computer and didn’t know how to find us a room. She was new and had not been properly trained at all. Since I had already paid thru Expedia I asked what the rate would be on the room she did find. King instead of two queens for my friend and I which was uncomfortable. She said listen I am just getting you a room and was mad I had questions. I said I would take any room but since I’d already paid I wanted to be sure I was charged properly since I was handing over my credit card again!? Over half hour wasted before she finally gave me room keys.
Stayed 1 night in Nov 2022

3/5 Okay

Gary
Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Updated lobby excellent breakfast but really dated room
Stayed 1 night in Oct 2022

5/5 Excellent

Nicholas
Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Outstanding Staff and Pool was Great
Stayed 1 night in Oct 2022

1/5 Terrible

Peter
Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It seems that whoever owns the facility is not investing in it or the staff. The access to “free” EV charging was not worth it. We were supposed to stay two nights, but only stayed one.
Stayed 2 nights in Sep 2022

5/5 Excellent

Vishwanath
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Sep 2022

3/5 Okay

Thomas
Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom needs update, tub spout dripped water allthe time, floors were dirty.
Stayed 1 night in Sep 2022

5/5 Excellent

Steve
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean - staff was attentive and friendly. Great breakfast!
Stayed 1 night in Sep 2022

4/5 Good

Sarah
Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and clean rooms. Odd smell in the room hallway
Stayed 1 night in Sep 2022

5/5 Excellent

Javed
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet. Good Breakfast
Stayed 1 night in Aug 2022