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Hilton Garden Inn Rochester/University & Medical Center

Photo gallery for Hilton Garden Inn Rochester/University & Medical Center

Exterior
Indoor pool
Premium Room, 2 Queen Beds (Drinks & Snacks) | Premium bedding, in-room safe, individually furnished, laptop workspace
Premium bedding, in-room safe, individually furnished, laptop workspace
Premium bedding, in-room safe, individually furnished, laptop workspace

Overview of Hilton Garden Inn Rochester/University & Medical Center

Hilton Garden Inn Rochester/University & Medical Center

3.0 star property

4.5/5 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant
Map
30 Celebration Drive, Rochester, NY, 14620

Explore the area

  • Popular LocationMount Hope Cemetery8 min walk
  • Popular LocationStrong Memorial Hospital8 min walk
  • Popular LocationUniversity of Rochester16 min walk
  • AirportRochester, NY (ROC-Greater Rochester Intl.)7 min drive

Room options

About this area

Rochester

Located in Rochester, Hilton Garden Inn Rochester/University & Medical Center is near the airport. Cinemark Movies 10 and Geva Theatre Center are cultural highlights, and some of the area's activities can be experienced at Genesee Valley Park and Mary Jemison Landing. Strong and Bill Gray's Regional Iceplex are also worth visiting.

What's nearby

  • Mount Hope Cemetery - 8 min walk
  • Strong Memorial Hospital - 8 min walk
  • University of Rochester - 16 min walk
  • Cinemark Movies 10 - 3 min drive
  • Mary Jemison Landing - 4 min drive

Getting around

  • Rochester Station - 10 min drive
  • Greater Rochester Intl. Airport (ROC) - 7 min drive

Restaurants

  • Grappa - 2 min walk
  • The Beer Market - 2 min walk
  • Mt. Hope Family Diner - 4 min walk
  • Elmwood Inn - 5 min walk
  • The Distillery - 8 min walk

About this property

Hilton Garden Inn Rochester/University & Medical Center

3-star hotel near the airport
A firepit, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Hilton Garden Inn Rochester/University & Medical Center. Be sure to enjoy a meal at Grappa, the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a front desk safe, and an elevator
  • Smoke-free premises, a ballroom, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 136 individually furnished rooms boast perks such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning. Guests reviews speak well of the clean rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with designer toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 14.00 for adults and USD 6.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Grappa

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (3600 square feet)

Outdoors

  • Firepit

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 75 lbs)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: USD 14.00 for adults and USD 6.00 for children (approximately)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Rochester University Hotel
Hilton Garden Inn University Hotel
Hilton Garden Inn Rochester University
Hilton Garden Inn Rochester University
Hilton Garden Inn Rochester/University & Medical Center Hotel

Frequently asked questions

Does Hilton Garden Inn Rochester/University & Medical Center have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at Hilton Garden Inn Rochester/University & Medical Center?

As of Dec 5, 2022, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Rochester/University & Medical Center on Dec 18, 2022 start from $135.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Rochester/University & Medical Center pet-friendly?

Yes, Hilton Garden Inn Rochester/University & Medical Center allows cats and dogs (limit 2 per room) with a maximum weight of up to 75 lbs per pet. There's a deposit of USD 50.00 per stay and a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Rochester/University & Medical Center?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Rochester/University & Medical Center?

Check-in is from 3 PM - midnight.

What time is check-out at Hilton Garden Inn Rochester/University & Medical Center?

Check-out is at noon.

Where is Hilton Garden Inn Rochester/University & Medical Center located?

Situated near the airport, this hotel is 0.4 mi (0.7 km) from Mount Hope Cemetery and 0.8 mi (1.4 km) from University of Rochester. Strong Memorial Hospital and Highland Park are also within 15 minutes.

Can I cancel my reservation for free at Hilton Garden Inn Rochester/University & Medical Center and receive a full refund?

Yes, Hilton Garden Inn Rochester/University & Medical Center offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Garden Inn Rochester/University & Medical Center cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 385 out of 571 reviews" "
" "5 - Excellent 67%
Rating 4 - Good. 133 out of 571 reviews" "
" "4 - Good 23%
Rating 3 - Okay. 30 out of 571 reviews" "
" "3 - Okay 5%
Rating 2 - Poor. 11 out of 571 reviews" "
" "2 - Poor 2%
Rating 1 - Terrible. 12 out of 571 reviews" "
" "1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

4.3/5

Eco-friendliness

2/5 Poor

Nathan
Disliked: Cleanliness, amenities
Not very clean, sheets didn't fit the bed, bed wasn't comfortable. Not worth the money.
Stayed 1 night in Nov 2022

5/5 Excellent

sunny
Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were nice even the housekeeping except for one lady at the front desk with the glasses and black hair light-skinned women She was walking by me and I said in the morning then she kept going like she was too good or something She works at the front Desk I think she was Spanish
Stayed 2 nights in Oct 2022

4/5 Good

Julie
Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Did not like the bad attitude of the majority of the front desk staff.
Stayed 2 nights in Oct 2022

5/5 Excellent

KLIVE, NEW YORK
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, not worn put looking decent enough restaurant And amazing staff
Stayed 2 nights in Sep 2022

5/5 Excellent

Marvin
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a beautiful room in a hotel that was conveniently located to other amenities.
Stayed 1 night in Sep 2022

3/5 Okay

Aurelia
Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Front staff very friendly and accommodating but both rooms were not Hilton’s standard
Stayed 2 nights in Aug 2022

5/5 Excellent

Wendy
Stayed 1 night in Aug 2022

5/5 Excellent

Barbara, Atlanta
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very convenient hotel with very helpful staff.
Stayed 1 night in Aug 2022

5/5 Excellent

Laura
Stayed 2 nights in Aug 2022

5/5 Excellent

Tomia
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was amazing! Truly a wonderful place to stay again. We will be returning soon! You guys are amazing! Keep your staffing and service that way! Love it!
Stayed 1 night in Aug 2022