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Novotel Rotorua Lakeside
4.5 star property

Luxury eco-certified hotel near Polynesian Spa

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Novotel Rotorua Lakeside

Photo gallery for Novotel Rotorua Lakeside

Indoor pool
Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Alfresco dining, open daily
Reception

Overview of Novotel Rotorua Lakeside

Reviews
8.0

Very good

Popular amenities

  • PoolPoolPool
  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
9-11 Tutanekai St, P O Box 348, Rotorua, 3201
  • Popular LocationEat Street1 min walk
  • Popular LocationPolynesian Spa13 min walk
  • Popular LocationRotorua Central Mall14 min walk
  • AirportRotorua (ROT-Rotorua Regional)14 min drive
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Room options

View all photos for Twin Room, 2 Queen Beds, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Twin Room, 2 Queen Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillow menu
  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillow menu
  • 301 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillow menu
  • 301 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room, 2 Queen Beds, Lake View

Twin Room, 2 Queen Beds, Lake View | Hypo-allergenic bedding, minibar, in-room safe, desk

Twin Room, 2 Queen Beds, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillow menu
  • 301 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Lake View

Junior Suite, 1 King Bed, Lake View | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillow menu
  • Lake view
  • Sleeps 4
  • 1 King Bed

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8.8 out of 10, Excellent, (1004)
The price is $90
$104 total
includes taxes & fees
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About the neighborhood

Rotorua

Located in Rotorua, Novotel Rotorua Lakeside is in the city center. Skyline Rotorua and Government Gardens Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Whakarewarewa Thermal Reserve and Mount Ngongotaha. Waimangu Cauldron and DriftKartz are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Rotorua travel guideOpens in a new window

What's nearby

  • Eat Street - 1 min walk
  • Tamaki Maori Village - 10 min walk
  • Polynesian Spa - 13 min walk
  • Rotorua Central Mall - 14 min walk
  • Skyline Rotorua - 5 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 14 min drive

Restaurants

  • Social Club - 6 min walk
  • Pig & Whistle Historic Pub - 8 min walk
  • Poco Tapas and Wine - 4 min walk
  • Cbk Craft Bar & Kitchen - 2 min walk
  • Lady Jane's Ice Cream Parlour - 1 min walk

About this property

Novotel Rotorua Lakeside

Luxury eco-certified hotel in a shopping district
Near Polynesian Spa, Novotel Rotorua Lakeside provides a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the 6 spa tubs. The on-site international cuisine restaurant, Atlas, offers breakfast, lunch, and dinner. Free WiFi in public areas, with speed of 50+ Mbps, is available to all guests, along with a bar and a gym.
Other perks at this hotel include:
  • An indoor pool and a children's pool
  • Full breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • Luggage storage, free newspapers, and tour/ticket assistance
  • Guest reviews give good marks for the pool, convenient parking, and helpful staff
Room features
All 199 rooms include comforts such as 24-hour room service and pillow menus, as well as perks like laptop-compatible safes and air conditioning. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • LED TVs with digital channels
  • Refrigerators, free infant beds, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Japanese, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per 24-hour period)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 60 minutes per day

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (NZD 15 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: NZD 34 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atlas
  • Clarkes Bar

Things to do

  • 6 spa tubs
  • Bicycle rentals
  • Children's pool
  • Gym
  • Indoor pool

Family friendly

  • Children's pool
  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Business center
  • Computer station
  • Conference center (3,444 square feet of space)

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1996
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately NZD 34 per person
  • Fee for in-room wireless internet: NZD 10 per 24-hour period (rates may vary)
  • Uncovered self parking fee: NZD 15.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: NZD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses geothermal energy
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 11 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas is limited to 60 minutes per day
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Lakeside Novotel
Lakeside Rotorua
Novotel Lakeside Hotel
Novotel Lakeside Hotel Rotorua
Novotel Lakeside Rotorua
Novotel Rotorua
Novotel Rotorua Lakeside
Rotorua Lakeside
Rotorua Novotel
Rotorua Novotel Lakeside
Accor Rotorua Lakeside
Novotel Rotorua Lakeside Hotel Rotorua
Novotel Rotorua Lakeside Hotel
Novotel Lakeside
Novotel Rotorua Lakeside Hotel
Novotel Rotorua Lakeside Rotorua
Novotel Rotorua Lakeside Hotel Rotorua

Frequently asked questions

Does Novotel Rotorua Lakeside have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6 AM–11 PM.

How much does it cost to stay at Novotel Rotorua Lakeside?

As of Apr 26, 2024, prices found for a 1-night stay for 2 adults at Novotel Rotorua Lakeside on May 2, 2024 start from $102.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Rotorua Lakeside pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Novotel Rotorua Lakeside?

Self parking is available for NZD 15.00 per night. Limited spots are available.

What time is check-in at Novotel Rotorua Lakeside?

Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Rotorua Lakeside?

Check-out is at 11 AM. Late check-out is available for NZD 20 (subject to availability).

Where is Novotel Rotorua Lakeside located?

Located in the heart of Rotorua, this luxury hotel is within a 15-minute walk of Matariki Hangi & Maori Cultural Performance and Polynesian Spa. Eat Street and Rotorua i-SITE Visitor Centre are also within 10 minutes.

Novotel Rotorua Lakeside Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 400 out of 1000 reviews" "
Rating 8 - Good. 336 out of 1000 reviews" "
Rating 6 - Okay. 158 out of 1000 reviews" "
Rating 4 - Poor. 70 out of 1000 reviews" "
Rating 2 - Terrible. 36 out of 1000 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Sandor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

6/10 Okay

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Mar 2024

4/10 Poor

Munasheel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Check-in took long
Stayed 1 night in Mar 2024

10/10 Excellent

Regis, Bora Bora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

2/10 Terrible

Anqi

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The only positive about this hotel is its location. The entire place probably hasn’t been refurbished since the 90s. Extremely dated and dirty. My cup had a lipstick mark on it. The tap was leaking. For a 4.5 star, it literally provided nothing - no bottled water, toothbrush, slippers etc. Nothing. King bed room did not provide a king bed, though they insisted it was a King in NZ (lol). It was most likely a double, at most (and very barely) a Queen. The pillows were old, flat and overall felt yuck. Worst experience ever.
Stayed 2 nights in Mar 2024

6/10 Okay

Arunprasath

Traveled with family
It's Novotel! I expected a better service.. The stay is good - A comfy bed, nice complimentary breakfast.. No complaints there. But the carpet was dusty and stained.. Poor entertainment options on the TV. It's mentioned that we would be able to connect our phone to the Chromecast in TV. But it didn't work at all. A small microwave oven would have been pretty useful to the visitors. For the price being charged, it's just an ordinary room.
Stayed 1 night in Mar 2024

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are nice
Stayed 1 night in Mar 2024

6/10 Okay

Grant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely noisy with bar over the road playing loud music until 1am and hotel scissor lift operating on exterior of building before 7am. A notice in room notified of exterior painting but not of noise and certainly we we not noticed prior to getting to room. Good location close to waterfront and restaurants. Parking is limited at hotel but free in nearby street. Hotel entrance confusing with exit blocked off and you need to reverse out from under reception veranda
Stayed 1 night in Mar 2024

2/10 Terrible

David

Stayed 2 nights in Mar 2024

General hotel information

Reasons to Book
Nice Bathroom & Property Cleanliness
Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Nearest Airport
Rotorua (ROT-Rotorua Regional)