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"Lovely hotel and facilities, nice clean rooms, different options for eating. Set in beautiful grounds. "

"An easy walk to the hotel after you get off the monorail. 15 minutes max, and I'm a slow walker. Staff are always friendly and very helpful. Food is always excellent. "

"Clean and pleasant room, staff were indifferent and not really service oriented, local parking cost was extortionate."

"Excellent from start to finish. Becky gave us a super warm welcome and made us feel like valued guests. The lounge bar is lovely and quiet with "service with a smile". Breakfast was Perfection with plenty of choice and excellent service. This is a Traditional Hotel with Warmth, Charm and Character. We will be back !!! "

"Lovely hotel but the floor in the swimming pool changing room is very slippery. I fell over and hurt my arm and hip. Staff very helpful, but floor an accident waiting to happen. "

"Left a day early as no sleep night before due to bed being so soft that you rolled together or bounced like on a trampoline if the other person turned over"

"Very limited menu and patchy restaurant service. Rooms overly warm and aircon not working. "

"Clean room and very comfy bed. Bathroom nice. Quiet area. Staff very friendly. "

"Had to look for check in staff on arrival was found in kitchen taking to colleague. One member of breakfast team was abrupt and not friendly. Room was clean. It was what we would expect from a budget hotel but we would have expected some members of staff to be better. "