“We asked for clean towels to replace the ones removed by housekeeping twice on the first day. Finally went to the front desk and got them ourselves at 4pm even though we had asked staff twice who were cleaning rooms on our floor. The second day although the towels were replaced and the bathroom cleaned our bed was not made when we came back to the room at 2pm. This was extremely disappointing in terms of the service we would normally expect.”
“We asked for clean towels to replace the ones removed by housekeeping twice on the first day. Finally went to the front desk and got them ourselves at 4pm even though we had asked staff twice who were cleaning rooms on our floor. The second day although the towels were replaced and the bathroom cleaned our bed was not made when we came back to the room at 2pm. This was extremely disappointing in terms of the service we would normally expect.”
Amos