Sainte-Famille Chalets

"Yes, rooms were clean, our only complaint would be that our outdoor balcony was not cleaned from previous guests. Very family friendly and the food at the hotel restaurant was very appetizing, presentation was lovely. The staff were extremely polite, professional and very friendly."

"Always great choice to have a pool especially winter cold weather time! It opens until 10pm and has a hot tub was the big hit!"

"Excellent location, really accessible. Clean, if slightly spartan room. Poor soundproofing led to some invasive noise from the bars and clubs on Grande Allée, and from other guest rooms."

"The hotel is in a fantastic location. It’s very pleasant, clean, and perfectly blends Old Quebec charm with modern style. The staff were incredibly friendly and approachable—they even handled a quick request about our room temperature immediately. ​As a bonus, our room had a gorgeous view of the Quebec rooftops and the St. Lawrence River! ​The only downside is the pool; it’s quite small and felt more like a children’s pool—it was a tight fit for five people. Also, be aware of the valet parking fee ($35/day + tip), which can feel like a hidden cost if you aren't prepared for it. Overall, a great experience!"

"I recently stayed at Hilton Quebec and overall had a pleasant experience, but I was very disappointed with the massage service setup. I had booked the treatment in advance expecting a proper spa environment; however, the massage took place in a very small room that felt more like a makeshift space within the gym/locker area than a true spa. It did not meet the standards one would expect from a Hilton property. That said, the personnel were friendly and professional, and the massage itself was good. My concern is entirely with the location and setup provided. I believe Hilton can and should offer a more appropriate and relaxing environment for this type of service"

"Positives: Restaurant Ciel has an amazing view and good food. The staff is polite but nothing remarkable and communication between staff seems to lack when we need something in the room to be checked. 9 minutes by foot from the Convention center of Quebec. Negatives: 1)Poor air circulation, we couldn't see the radiator at the beginning of our stay because furniture was in front of it. But even when we were able to turn it on, the air still felt dry and we worked up every night to drink water. Also no water bottle offered by the hotel at the beginning to f the stay. 2) The mattress and the pillow was too firm. We didn't sleep well. 3) the spas in the hotel was barely warm. Almost the same temperature of the pool. 4) the phone wasn't working in our room. Just take any cheap loft nearby and don't bother to pay more to go to Le Concorde."

"súper recomendado . Sin duda volvería de nuevo .cerca de todo la atención y el personal súper atento ampliamos la estadía y no ayudaron en todo . Café rey chocolate las 24 horas el desayuno espectacular . "

"A beautiful hotel and a great location. Our room was large with great views! "

"Stayed in a 2 family room that was very damaged, and the air conditioning was broken. I was surprised that there was such a room there because I never had this kind of issue with Hotel Classique over the years. Weekend was saved by the very helpful and responding staff."