Ratings based on 2,867 Verified Reviews

4.0 out of 5
82% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from augusta maine

Not as close

Posted Jun 16, 2017
Pros: See above
Cons: More room for breakfast high volume Of families with kids
Location: Location seems a little "back alley" but great stay
Not as close to riverwalk or alamo as we had hoped no views but space comfort cleanlines friendliness and cost made for an excellent stay! We had a king room with a queen bed there was a nice privacy wall but not so isolating so our son could watch the same tv with us from his bed it was great!
Comment from Hotel Management
Jun 16, 2017 by Riaz Asaria GM , Hotel Management
Thank you for your four star rating, we appreciate your feedback. We will pass along positive comments to our staff. Thank you for staying with us! :)
3 out of 5
Recommended
for Everyone
by A verified traveler

close to downtown, around 10 mins drive.

Posted Jun 4, 2017
Good staff when we checked in are accommodating. There is this one instant we are watching 1st NBA play off in the lobby and somebody turned off the TV during the last 2 mins of the game without notifying us. Really rude and frustrating.
Comment from Hotel Management
Jun 5, 2017 by Riaz Asaria GM , Hotel Management
Thank you for your feedback, we did experience some maintenance issues that were brought to our attention. We apologize for any inconvenience. Thank you for sataying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from La.

Good hotel with great location to downtown.

Posted May 30, 2017
Pros: The close location to downtown.
Cons: nothing I can think of.
Location: Close to downtown,River Walk and the Alamo
My experience at this hotel was great. The staff was helpful and the location was good.
Comment from Hotel Management
Jun 1, 2017 by G.M-Riaz Asaria, Hotel Management
We are very happy you had a great stay. Thank you for staying with us! :)
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Great value and nice hotel

Posted May 17, 2017
This hotel was really good value considering how nice the room was, how close it was to downtown and that it included a breakfast with egg and sausage etc. It was quite an easy walk to the Alamo, Riverwalk and a few spots in south San Antonio. You'd only need a car if you want to see the missions and outer San Antonio or if you're not a big walker. I'd definitely stay here again. After 3 weeks in only budget hotels, this honestly felt like a tier 1 downtown hotel.
Comment from Hotel Management
May 19, 2017 by Riaz Asaria GM , Hotel Management
Thank you for staying with us. I am glad you had an enjoyable stay. It is great to know you enjoyed our new hot breakfast. Thank you for staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lake Country, BC

Great place!

Posted May 13, 2017
The only reason I gave it 4/5 is not from my point of view. It is very close to major traffic and there is a dog grooming/boarding facility right across the road. Neither of those things bother me, but, it may be a negative foe other future guests. 20-30 minute walk from many historic attractions and amazing restaurants! ⭐️⭐️⭐️⭐️⭐️ In my books!!
Comment from Hotel Management
May 16, 2017 by Riaz Asaria GM , Hotel Management
Appreciate your rating. Thank you for letting us know about your stay. it is great to know you were able to visit all the attractions. Thank you for staying with us.
3 out of 5
Recommended
for Everyone
by A verified traveler from Santa Cruz, Ca

2 Bedroom Suite

Posted May 12, 2017
We had a 2 bedroom suite, which was nice and spacious. Everything was clean, but there was a funny smell in the room, possibly of cleaning products, that we could smell often. Also the bath tub didn't drain well. Other than that, we enjoyed our stay. Hotel staff was friendly.
Comment from Hotel Management
May 12, 2017 by Riaz Asaria GM , Hotel Management
It is great to hear you found our rooms enjoyable. I will address the issue of the cleaning chemicals for our rooms. Thank you for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Worth, Texas

Nice hotel. Riverwalk is not far

Posted May 12, 2017
It was a nice hotel. Very clean, and quiet. Everything was vesry close by.
Comment from Hotel Management
May 12, 2017 by Riaz Asaria GM , Hotel Management
Glad to know you had an enjoyable stay. Appreciate you taking the time to let us know about your stay. Thank you for staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Reno, NV

Comfy Bed!

Posted May 10, 2017
Pros: Big room. Comfortable bed. Good breakfast. Clean rooms and lounge. Close enough to the river walk about 25 minute walk.
Location: Not too much to do nearby but downtown is about 1.5 miles away.
We stayed 5 nights. The hot breakfast had some healthy choices and was nice to wake up to each morning. Got a great sleep every night on the comfortable bed. Not many places to eat in the area just a pizza parlor and a breakfast and lunch Mexican restaurant. It was fairly quiet but yhu could hear some doge from the kennel across the street.
Comment from Hotel Management
May 10, 2017 by Riaz Asaria GM , Hotel Management
I am glad to know you had an enjoyable stay. It is always great to know when a guest had a welcoming stay. Thank you for taking the time to let us know about your stay. Thank you for staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Nice hotel

Posted May 9, 2017
Overall good hotel. Room was nice and clean, but no toiletries. The lighting of the room could be improved. Breakfast was good. Nice staff. Location- a bit far from the Convention Center, but not a bad walk.
Comment from Hotel Management
May 9, 2017 by Riaz Asaria GM , Hotel Management
Thank you for taking the time to let us know about your stay. I am glad to know you found your stay enjoyable. I will address your concerns to housekeeping. Thank you for staying with us.
3 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

decent and cheap

Posted May 4, 2017
Pros: clean, affordable
Cons: three beds was overkill. A sofa or something instead of one would have been nice.
Location: a mile or so from downtown. Decent walk along the river
Fine, if nothing to write home about. It was an affordable option for a few days in San Antonio. Nothing special, but it was clean, comfortable, and offered a decent breakfast. If you want affordable and aren't coming for the sake of the hotel, this is perfectly adequate.
Comment from Hotel Management
May 4, 2017 by Riaz Asaria GM , Hotel Management
Thank you for letting us know about your stay. It is always great to hear when a guest had a welcoming stay. Thank you for staying with us.