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Outdoor pool, cabanas (surcharge), sun loungers
Outdoor pool, cabanas (surcharge), sun loungers
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Guest reviews

4.4 out of 5 Excellent
739 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air Conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided

Map

Explore the area

Popular LocationSix Flags Fiesta Texas17 min walk
Popular LocationLa Cantera Golf Club3 min drive
Popular LocationThe Rim Shopping Center8 min drive
AirportSan Antonio, TX (SAT-San Antonio Intl.)18 min drive

Choose dates to view prices

  • Room, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking

About this area

San Antonio

Near theme parks, Eilan Hotel and Spa, Ascend Resort Collection is in an area with good shopping. The Rim Shopping Center and The Shops of La Cantera are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Six Flags Fiesta Texas and San Antonio Aquarium. Traveling with kids? Don't miss San Antonio SeaWorld. Spend some time exploring the area's activities, including outlet shopping.

Visit our San Antonio travel guide
Map
Popular Location

What's nearby

  • Six Flags Fiesta Texas - 17 min walk
  • La Cantera Golf Club - 3 min drive
  • The Shops of La Cantera - 7 min drive
  • The Rim Shopping Center - 8 min drive
  • University of Texas-San Antonio - 8 min drive

Getting around

  • San Antonio Station - 21 min drive
  • San Antonio Intl. Airport (SAT) - 18 min drive

Restaurants

  • Picnikins Patio Cafe - 6 min drive
  • Zio's - 6 min drive
  • Matamoros - 6 min drive
  • Tacos N Salsa - 6 min drive
  • Chuy's - 6 min drive

About this property

Eilan Hotel and Spa, Ascend Resort Collection

4.5-star family-friendly resort near Six Flags Fiesta Texas
Along with a full-service spa, this smoke-free resort has a restaurant and an outdoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. All 163 rooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and comforts like pillowtop beds and Egyptian cotton sheets. IPod docks, coffee makers, and free local calls are among the other amenities available to guests.
Eilan Hotel and Spa, Ascend Resort Collection offers 163 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.

This San Antonio resort provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at Eilan has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking: USD 35 per night
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 12-30 for adults and USD 12-30 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 poolside bar and 1 bar

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Spa tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Children's pool
  • Dry cleaning service
  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • Spanish

Business services

  • 24-hour business center
  • 1 meeting room
  • Computer station
  • Conference center (11000 square feet of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Terrace

Spa

  • 10 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating
  • Hypo-allergenic bedding
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in from 4:00 PM - 5:30 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children 20 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 30 for adults, USD 12 and USD 30 for children (approximately)
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Late check-out fee: USD 125 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-in and contactless check-out are available
Individually-wrapped food options are available for breakfast, lunch, and dinner
The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 20 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa

Property is also known as

Eilan Autograph Collection
Eilan Autograph Collection San Antonio
Eilan Hotel Resort Autograph Collection
Eilan Hotel Resort Autograph Collection San Antonio
Eilan Hotel Autograph Collection San Antonio
Eilan Hotel Autograph Collection
Eilan Hotel Spa San Antonio
Eilan Hotel Spa Autograph Collection
Eilan Hotel Resort Spa Autograph Collection
Eilan Spa, Ascend Collection
Eilan Hotel and Spa, Ascend Resort Collection Resort
Eilan Hotel and Spa, Ascend Resort Collection San Antonio
Eilan Hotel and Spa, Ascend Resort Collection Resort San Antonio

Frequently asked questions

Can I cancel my reservation for free at Eilan Hotel and Spa, Ascend Resort Collection and receive a full refund?
Yes, Eilan Hotel and Spa, Ascend Resort Collection offers free cancellation on select room rates, because flexibility matters! Please refer to Eilan Hotel and Spa, Ascend Resort Collection cancellation policy on our site for more details about any exclusions or requirements.
Does this resort have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this resort pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Eilan Hotel and Spa, Ascend Resort Collection?
Valet parking is available for USD 35 per night.
What time is check-in at Eilan Hotel and Spa, Ascend Resort Collection?
Check-in is from 4:00 PM–5:30 AM. Late check-in is available during limited hours.
What time is check-out at this resort?
Check-out is at 10:00 AM. Late check-out is available for USD 125 (subject to availability).
Where is Eilan Hotel and Spa, Ascend Resort Collection located?
This family-friendly San Antonio resort is located in a shopping district, within 1 mi (2 km) of Six Flags Fiesta Texas and The Rim Shopping Center. The Shops of La Cantera and University of Texas-San Antonio are also within 3 mi (5 km).

Guest reviews

Overall score and ratings for Eilan Hotel and Spa, Ascend Resort Collection

4.4
Excellent
739 reviews
5 - Excellent
474
4 - Good
155
3 - Okay
63
2 - Mediocre
29
1 - Poor
18
4.7
Cleanliness
4.4
Service and Staff
4.0
Amenities
4.6
Property condition
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean, comfortable, great staff!......................

Stayed 1 night in Aug 2020
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were lovely and check-in was quite seamless. My only suggestion for improvement is for the concierge to let guests know that there will be a $200 hold on all credit cards until check-out. This is fairly standard practice for hotels that do use holds.

Stayed 1 night in Aug 2020
5.0 out of 5 Excellent
    This traveler didn’t leave comments with their review
    Stayed 4 nights in Jul 2020
    5.0 out of 5 Excellent
    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Jul 2020
    5.0 out of 5 Excellent
    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The hotel was beautiful! Staff was very accommodating and professional. (not to mention super friendly!) Although we are in the middle of this pandemic, I felt the hotel was very clean/sanitized and did not have any issues. Be mindful, pool was open, spa was not, housekeeping does not enter the rooms for service but will bring anything you need to the door. (they do not enter the rooms at all right now) I would def stay here again.

    Stayed 2 nights in Jul 2020