Ratings based on 3,620 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

What we expected. No surprises.

Posted Sep 26, 2016
We flew down for a few days and the Crocket is very close to Alamo, Riverwalk and shops.
Comment from Hotel Management
Sep 26, 2016 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by A verified traveler

Nice hotel next to the Alamo

Posted Sep 25, 2016
Very nice old hotel that has been refurbished, however, the interior rooms are noisy when the staff is preparing for breakfast in the mornings. Be sure to stop by Ernie's Bar while there for a cozy atmosphere and fantastic happy hour specials.
Comment from Hotel Management
Sep 25, 2016 by General manager, Hotel Management
Thank you for being our recent guest and for sharing a review of your stay at the Crockett hotel
5 out of 5
by A verified traveler from blue mountains australia

Great hotel all round

Posted Sep 25, 2016
Very close to Alamo and riverwalk with lots of shops bars and restaurants. Very helpful and friendly efficient staff
5 out of 5
by A verified traveler from Scottsdale, AZ

Nice hotel with lots of character!

Posted Sep 25, 2016
Close to the Alamo and the River Walk. Very nice hotel. Staying there again on our way back home.
Comment from Hotel Management
Sep 25, 2016 by General Manager, Hotel Management
Thank you for staying with us, sharing your thoughts and already planning a return visit. We look forward to seeing you again.
5 out of 5
by A verified traveler from Marion, TX

Very nice hotel!

Posted Sep 24, 2016
Great location. You can walk to many of the San Antonio downtown features. The hotel looks over the Alamo.
Comment from Hotel Management
Sep 25, 2016 by General manager , Hotel Management
Thank you for your 5 star review.
4 out of 5
by A verified traveler from New Mexico

Very nice hotel

Posted Sep 21, 2016
Pros: Not too large, very quiet and relaxing. Breakfast was good for being included in hotel price.
Cons: The pool and pool area.
Location: Good location, lots to do within walking distance
Very nice hotel, conveniently located to shopping, Riverwalk, and restaurants. Alamo and other sites.
Comment from Hotel Management
Sep 21, 2016 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! For those looking for a larger pool/patio - our guests can show their room key at the Menger across the street and utilize their pool facility.
4 out of 5
by A verified traveler

Close to River Walk

Posted Sep 19, 2016
Pros: It was OK.
Cons: The staff should learn to be more friendly and accommodative.
Location: The location was convenient.
The room was OK. The hotel staff was rather aloof and unfriendly.
Comment from Hotel Management
Sep 19, 2016 by General Manager , Hotel Management
Thank you for being our guest and sharing feedback. We will address your comments with our team. It is our mission to be at the very least friendly and welcoming.
4 out of 5
by A verified traveler

Nice

Posted Sep 17, 2016
Close to all we wish to see and experience in San Antonio.
Comment from Hotel Management
Sep 17, 2016 by General Manager, Hotel Management
Thanks for staying with us and sharing a review. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by A verified traveler

Historic hotel with lots of character

Posted Sep 15, 2016
Pros: Smaller hotel Historic Lots of Character Great price
Cons: room looked out into the lobby atrium instead of to the exterior but not really a big deal, I only spend a minimal amount of time on the room.
Location: Riverwalk, Alamo, Convention Center are all within walking distance, airport is about a 15 minute cab ride.
Great smaller hotel, everything looks to have been recently refreshed without taking away the character of the original hotel, very convenient location to the convention center and the riverwalk, also the Alamo is right across the street. Rooms are very clean and comfortable, staff was very friendly and helpful.
Comment from Hotel Management
Sep 16, 2016 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
3 out of 5
by A verified traveler

Very outdated and not very charming

Posted Sep 14, 2016
Pros: Very close to river walk and the Alamo
Cons: Renovate the place. Put in new beds. Update the phones and TV's in the rooms. Get some decent TV's in the Bar. spend some money
Location: River walk was pretty cool
The hotel is is need of major renovations. Old but not charming. Lousy bar. Staff was nice but overall not a very good experience.
Comment from Hotel Management
Sep 15, 2016 by General Manager , Hotel Management
Thank you for being our guest and sharing some feedback. We are constantly doing updates at the Crockett. All rooms have LG HD tvs and the bar includes 4 HD tvs. In 2915, we replaced every bed n the hotel. We will continue to listen to our guests and move forward, keeping to a plan to keep the Crockett true to its history, and also clean and comfortable for our modern times.