Ratings based on 3,961 Verified Reviews

4.2 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlantic City, NJ

Good hotel near Convention Center

Posted Apr 25, 2017
Pros: This is third time that I have stayed here. Each has been very good. The free breakfast is excellent and rooms are quiet.
Location: This is third time that I have stayed at the Crockett Hotel. Each has been very good. The location is great for attending meetings in the Convention C
I stayed at the Crockett Hotel to attend a meeting in the Convention Center. The hotel was ideal for that. Being next to Alamo, Mall and near the Riverwalk makes it nice for family activities and restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas

Crockett Hotel

Posted Apr 25, 2017
Pros: Closeness to the Alamo and the River Walk
Cons: Nothing that I can think of at this writing.
Location: Our primary purpose for visiting San Antonio was the Alamo and the Crockett Hotel is situated directly behind the Alamo.
Our primary purpose for traveling to San Antonio was to experience the Alamo. Friends recommended staying at the Crockett Hotel which is situated directly behind the Alamo. Can't get much closer than that!
5 out of 5
Recommended
for Everyone
by A verified traveler from TX

historic hotel across the street from the alamo

Posted Apr 25, 2017
Pros: location, breakfasts, bellhop service
Cons: swivel-armed magnification mirror in bathroom, easier access to closet
Location: fantastic location...across the street from alamo, a few blocks to riverwalk and shops.
centrally located, easy walk to river walk and shops, across the street from the alamo, GREAT free breakfasts, comfortable rooms...closet difficult to access, could use magnification mirror in bathroom...tub very shallow. PERFECT otherwise.
5 out of 5
Recommended
for Everyone
by A verified traveler from Trabuco Canyon, CA

Great hotel; perfect location and nice staff.

Posted Apr 22, 2017
This hotel is awesome. Next time I'm back in San Antonio I'll definitely go to this place again. Front desk guy was so nice and helpful. He handled me some maps with good points to visit. The breakfast was included, and it was good. There was a very small paint smell near our room, and the elevator was kinda small and old I guess, but honestly we didn't care about it because our room was perfectly renovated, super clean and comfy. Also great amenities. They only offer valet parking for an extra fee, but it's totally worth it. We checked out at 11, I guess, but left our luggage and car there while we went to the Alamo until 3pm. (The Alamo is just across the street!!! and so is the Riverwalk!!!!) I loved all that!!! I highly recommend this hotel.
Comment from Hotel Management
Apr 24, 2017 by Manager, Hotel Management
Thanks for your kind and thorough review
3 out of 5
by A verified traveler from Texas

Staying at the Crockett Hotel

Posted Apr 22, 2017
The hotel and staff are extremely nice, but parking was a nightmare. All parking is valet. I always had to wait 20 to 30 minutes to get my vehicle and often as long to get someone to take my vehicle. When I arrived at peak time, the drive through area was blocked completely with Vehicles. I had to drive around the large black twice and finally had to just wait in the street. I considered that a dangerous situation since cars could only pass me on the left side. Again the staff was great, but the required valet parking is severely understaffed. Since there is no option to park yourself at the hotel, you must be prepared to give yourself quite a bit of time even if you just want to put something in your vehicle.
Comment from Hotel Management
Apr 24, 2017 by Parking manager, Hotel Management
Thank you for being our guest. We had a very busy-full capacity parking situation during your stay. This makes for a situation requiring a bit more time. We will share your comments with our team and work to speed up valet service
5 out of 5
Recommended
for Everyone
by A verified traveler from AB

Very welcoming and comfortable.

Posted Apr 21, 2017
The staff was very welcoming, location was fantastic, room was comfortable. Most importantly the staff went above and beyond to help us celebrate our special occasion!
Comment from Hotel Management
Apr 22, 2017 by Manager, Hotel Management
Thank you for being our guest and for sharing this great review.
5 out of 5
Recommended
for Everyone
by A verified traveler

great location

Posted Apr 18, 2017
Pros: perfect location
You can see the Alamo right out your window. walking distance to everything.
Comment from Hotel Management
Apr 20, 2017 by Manager, Hotel Management
Thank you for highlighting our great location in the heart of our city in your 5 star review. We will share it with our entire team.
3 out of 5
by A verified traveler

Posted Apr 14, 2017
Outdated and rooms are small. Breakfast was good..
Comment from Hotel Management
Apr 15, 2017 by Manager, Hotel Management
Thank you for being our recent guest. We enjoy hearing from our customers and use their feedback to continually improve our hotel. We were last renovated in 2006, and have ongoing updates annually. We recently installed all new HD TVs, new beds, and are working on new carpeting throughout in 2017. We strive to maintain a clean, comfortable and convenient hotel for visitors wanting to be in the heart of the Alamo City!
5 out of 5
Recommended
for Everyone
by A verified traveler from Germany

A good hotel in the centre of town.

Posted Apr 13, 2017
The advantage of the Crockett is that everything we went to was within walking distance, or the bus stop was across from the Alamo.
Comment from Hotel Management
Apr 15, 2017 by Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Convenient location near the Alamo

Posted Apr 13, 2017
The Crockett hotel is a great little hotel next door to the Alamo. It is also close to many other attractions and eateries
Comment from Hotel Management
Apr 15, 2017 by Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback! We will share your review with our team.