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Best Western Plus Palo Alto Inn & Suites

Photo gallery for Best Western Plus Palo Alto Inn & Suites

Primary image
Indoor pool
Pillowtop beds, desk, laptop workspace, iron/ironing board
Pillowtop beds, desk, laptop workspace, iron/ironing board
Bathroom | Free toiletries, hair dryer, towels, soap

Overview of Best Western Plus Palo Alto Inn & Suites

Best Western Plus Palo Alto Inn & Suites

2.5 star property

4.2/5 Very Good

Top rated for staff & service (4.2/5)

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
Map
12507 SW Loop 410, San Antonio, TX, 78224

Explore the area

  • Popular LocationBaptist University of the Americas7 min drive
  • Popular LocationSan Antonio Missions National Historical Park10 min drive
  • Popular LocationPort San Antonio16 min drive
  • AirportSan Antonio, TX (SAT-San Antonio Intl.)22 min drive

Room options

About this area

San Antonio

Best Western Plus Palo Alto Inn & Suites is located in Southside, a neighborhood in San Antonio, and is near the airport and near theme parks. Notable landmarks in the area include River Walk and Alamo. The Amazing Mirror Maze and LEGOLAND® Discovery Center are also worth visiting.

What's nearby

  • Baptist University of the Americas - 7 min drive
  • San Antonio Missions National Historical Park - 10 min drive
  • Lackland Air Force Base Visitor Center - 13 min drive
  • Port San Antonio - 16 min drive
  • Lackland Air Force Base - 18 min drive

Getting around

  • San Antonio Station - 16 min drive
  • San Antonio International Airport (SAT) - 22 min drive

Restaurants

  • Whataburger - 6 min walk
  • Sonic - 7 min walk
  • Taqueria Mexico - 4 min drive
  • Mama Margie's - 5 min drive
  • Red Lobster - 5 min drive

About this property

Best Western Plus Palo Alto Inn & Suites

Hotel in the heart of Southside
You can look forward to free full breakfast, dry cleaning/laundry services, and a bar at Best Western Plus Palo Alto Inn & Suites. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business center.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Smoke-free premises, multilingual staff, and a 24-hour front desk
  • Free newspapers, an elevator, and express check-in
  • Guest reviews give top marks for the helpful staff and location
Room features
All guestrooms at Best Western Plus Palo Alto Inn & Suites offer perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and desk chairs. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • LCD TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • 1 bar

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

More properties to consider

See similar properties

Policies

Check-in

91% of travelers were happy with check-in
Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Best Western Palo Alto
Best Western Plus Palo Alto
Best Western Plus Palo Alto Inn
Best Western Plus Palo Alto Inn San Antonio
Best Western Plus Palo Alto San Antonio
Palo Alto Best Western
Best Western Plus Palo Alto Hotel San Antonio
Best Western Plus Palo Alto Inn And Suites
Best Western Plus Palo Alto Inn Suites
Best Plus Palo Alto & Suites
Best Western Plus Palo Alto Inn & Suites Hotel
Best Western Plus Palo Alto Inn & Suites San Antonio
Best Western Plus Palo Alto Inn & Suites Hotel San Antonio

Frequently asked questions

Does Best Western Plus Palo Alto Inn & Suites have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Best Western Plus Palo Alto Inn & Suites?

As of Sep 30, 2022, prices found for a 1-night stay for 2 adults at Best Western Plus Palo Alto Inn & Suites on Oct 1, 2022 start from $103.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Palo Alto Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Palo Alto Inn & Suites?

Self parking is free at this property.

What time is check-in at Best Western Plus Palo Alto Inn & Suites?

Check-in is from 3 PM - midnight. After-hours check-in is not available.

What time is check-out at Best Western Plus Palo Alto Inn & Suites?

Check-out is at 11 AM.

Where is Best Western Plus Palo Alto Inn & Suites located?

Located in Southside, this hotel is within 9 mi (15 km) of San Antonio Missions National Historical Park, Lackland Air Force Base, and River Walk. Blue Star Contemporary Art Center and Lackland Air Force Base Visitor Center are also within 9 mi (15 km).

Can I cancel my reservation for free at Best Western Plus Palo Alto Inn & Suites and receive a full refund?

Yes, Best Western Plus Palo Alto Inn & Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Plus Palo Alto Inn & Suites cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 490 out of 1001 reviews
5 - Excellent 49%
Rating 4 - Good. 311 out of 1001 reviews
4 - Good 31%
Rating 3 - Okay. 106 out of 1001 reviews
3 - Okay 11%
Rating 2 - Poor. 50 out of 1001 reviews
2 - Poor 5%
Rating 1 - Terrible. 44 out of 1001 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities

3.8/5

Eco-friendliness

4/5 Good

Bridgette
Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We stayed on the 4th floor . The staff was so nice 😊. Excellent breakfast. Room was spacious. We will be back .
Stayed 2 nights in Sep 2022

2/5 Poor

Alyson
Business traveler, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property is very outdated. I was not pleased with condition of this property and odor. I give this property 1 star due to friendly staff and the provided breakfast having several options. We did a 1 night stay and I’m glad it was only 1 night. Shower head had build up, window curtains were stained with brown gunk. The Keurig was dusty seemed as if it had not been used….ever. the decorative chair had several stains. The hallways smelled like armpit/musty and the hotel ONLY has 1 ELEVATOR and that has a fowl odor as well. This place needs help!
Stayed 1 night in Sep 2022

5/5 Excellent

elizabeth, Round rock
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Every think
Stayed 1 night in Sep 2022

4/5 Good

Katasha
Traveled with family and small children
Liked: Staff & service, amenities
The room had a weird bad smell and it was not a smoking room. The breakfast had good options. The pool area was nice.
Stayed 2 nights in Sep 2022

5/5 Excellent

Evelyn
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services
Stayed 2 nights in Sep 2022

4/5 Good

Jacqueline, Rollingwood
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel.
Stayed 1 night in Aug 2022

5/5 Excellent

Christopher
Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hot tub !
Stayed 1 night in Aug 2022

5/5 Excellent

Jesus
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusta este lugar es tranquilo
Stayed 2 nights in Aug 2022

2/5 Poor

steven
Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property needs some updating
Stayed 1 night in Aug 2022

3/5 Okay

Erica
Traveled with family
Liked: Staff & service, amenities
Good hotel for the price. The only things I didn't like were the bath towels were old/very thin, there were some long hairs in the bathroom, stains on chair upholstery and carpet. I liked everything else.
Stayed 3 nights in Jul 2022