Best Western Plus Palo Alto Inn & Suites

Photo gallery for Best Western Plus Palo Alto Inn & Suites

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Indoor pool
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Desk, iron/ironing board, free cribs/infant beds, free WiFi

Overview of Best Western Plus Palo Alto Inn & Suites

Best Western Plus Palo Alto Inn & Suites

2.5 out of 5

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
12507 SW Loop 410, San Antonio, TX, 78224

Explore the area

  • Popular LocationBaptist University of the Americas5 min drive
  • Popular LocationPort San Antonio12 min drive
  • Popular LocationLackland Air Force Base18 min drive
  • AirportSan Antonio, TX (SAT-San Antonio Intl.)22 min drive

Choose dates to view prices

About this area

San Antonio

Located in San Antonio, Best Western Plus Palo Alto Inn & Suites is near the airport and near theme parks. LEGOLAND® Discovery Center and Republic Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore San Antonio Missions National Park and River Walk. Looking to enjoy an event or a game while in town? See what's going on at Alamodome, or consider a night out at Historic Sunset Station.

What's nearby

  • Baptist University of the Americas - 5 min drive
  • San Antonio Missions National Park - 11 min drive
  • Port San Antonio - 12 min drive
  • Lackland Air Force Base Visitor Center - 13 min drive
  • Lackland Air Force Base - 18 min drive

Getting around

  • San Antonio Station - 14 min drive
  • San Antonio International Airport (SAT) - 22 min drive

Restaurants

  • Taqueria Mexico — 4 min drive
  • Mama Margie's — 5 min drive
  • Red Lobster — 5 min drive
  • LongHorn Steakhouse — 5 min drive
  • Olive Garden — 5 min drive

About this property

Best Western Plus Palo Alto Inn & Suites

San Antonio hotel in South San Antonio with free breakfast and indoor pool
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities. All 75 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and LCD TVs with cable channels. Other amenities available to guests include coffee makers, free local calls, and hair dryers.
Best Western Plus Palo Alto Inn & Suites offers 75 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • English

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before 11 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

Property is also known as

Best Western Palo Alto
Best Western Plus Palo Alto
Best Western Plus Palo Alto Inn
Best Western Plus Palo Alto Inn San Antonio
Best Western Plus Palo Alto San Antonio
Palo Alto Best Western
Best Western Plus Palo Alto Hotel San Antonio
Best Western Plus Palo Alto Inn And Suites
Best Western Plus Palo Alto Inn Suites
Best Plus Palo Alto & Suites
Best Western Plus Palo Alto Inn & Suites Hotel
Best Western Plus Palo Alto Inn & Suites San Antonio
Best Western Plus Palo Alto Inn & Suites Hotel San Antonio

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 452 out of 881 reviews
5 - Excellent 51%
Rating 4 - Good. 279 out of 881 reviews
4 - Good 32%
Rating 3 - Okay. 81 out of 881 reviews
3 - Okay 9%
Rating 2 - Poor. 39 out of 881 reviews
2 - Poor 4%
Rating 1 - Terrible. 30 out of 881 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.3/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
There was hair all over the sheets and on the floor. It was so bad. Changed to 2 different rolls and both the same way. Won’t stay again.
Stayed 1 night in Oct 2021

2/5 Poor

Traveled with family
Liked: Cleanliness, staff & service
im not happy about kitchen's window not have 2nd cover the blind window can see through inside from outside on first floor room 109. i was half naked in kitchen and i left light on and i went get something my car at parking lots and i can see through in kitchen and my wife wore sleep clothes at night time. im very not happy see it
Stayed 2 nights in Oct 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and beds were so comfortable. Clean facility
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed there several times since we go see my daughter in college and everytime we go we like the stay. THEY only thing is the POOl area..it needs 911 maintenance.
Stayed 2 nights in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Sep 2021