DoubleTree by Hilton San Jose

Photo gallery for DoubleTree by Hilton San Jose

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Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor Spa Tub
View from Room

Overview of DoubleTree by Hilton San Jose

DoubleTree by Hilton San Jose

4 out of 5

3.6/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Free airport shuttle
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
2050 Gateway Pl, San Jose, CA, 95110

Explore the area

  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)2 min drive
  • Popular LocationPayPal Park4 min drive
  • Popular LocationSanta Clara University6 min drive
  • Popular LocationEdward Peterman Museum of Railroad History7 min drive

Choose dates to view prices

About this area

San Jose

In the business district and near a metro station, DoubleTree by Hilton San Jose is in an area with good airport proximity. California Theater and Mission Santa Clara de Asis are local landmarks, and the area's natural beauty can be seen at San Jose Municipal Rose Garden and Baylands Park. The Tech Interactive and Children's Discovery Museum are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.

What's nearby

  • PayPal Park - 4 min drive
  • Rivermark Village - 5 min drive
  • Santa Clara University - 6 min drive
  • Rosicrucian Egyptian Museum - 6 min drive
  • Edward Peterman Museum of Railroad History - 7 min drive

Getting around

  • San Jose College Park Station - 5 min drive
  • Mineta Airport Station - 10 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 2 min drive

Restaurants

  • Denny's — 6 min walk
  • Starbucks — 7 min walk
  • Chipotle — 7 min walk
  • The Brit San Jose Airport — 9 min walk
  • McDonald’s — 10 min walk

About this property

DoubleTree by Hilton San Jose

4-star hotel with 3 restaurants and free airport shuttle
This smoke-free hotel features 3 restaurants, an outdoor pool, and 2 bars/lounges. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a 24-hour fitness center, 2 coffee shops/cafés, and a snack bar/deli are onsite. All 505 soundproofed rooms feature WiFi and iPod docks. For entertainment, flat-screen TVs come with cable channels, and guests can also appreciate comforts like premium bedding and pillow menus.
DoubleTree by Hilton San Jose offers 505 accommodations with iPod docking stations and video-game consoles. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This San Jose hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 30 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Free roundtrip airport shuttle from 4:30 AM - midnight
  • Airport shuttle at scheduled times, on request

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–11:00 AM: USD 15-21 for adults and USD 15-21 for children
  • 3 restaurants and 2 coffee shops
  • 2 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • Chinese
  • English
  • German
  • Japanese
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space (48000 square feet)
  • Meeting rooms - 10

Outdoors

  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • Cable channels
  • iPod dock
  • Video-game console

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 5 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 75 per stay
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 21 for adults, USD 15 and USD 21 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)
  • Uncovered self parking fee: USD 30 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Hilton Hotel San Jose
DoubleTree Hilton San Jose
DoubleTree San Jose
Hilton DoubleTree San Jose
San Jose DoubleTree
San Jose DoubleTree Hilton
San Jose Hilton
San Jose Hilton DoubleTree
Doubletree By Hilton San Jose Hotel San Jose
DoubleTree Hilton San Jose Hotel
Doubletree By Hilton Jose Jose
DoubleTree by Hilton San Jose Hotel
DoubleTree by Hilton San Jose San Jose
DoubleTree by Hilton San Jose Hotel San Jose

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 330 out of 974 reviews
5 - Excellent 34%
Rating 4 - Good. 252 out of 974 reviews
4 - Good 26%
Rating 3 - Okay. 163 out of 974 reviews
3 - Okay 17%
Rating 2 - Poor. 133 out of 974 reviews
2 - Poor 14%
Rating 1 - Terrible. 96 out of 974 reviews
1 - Terrible 10%

3.9/5

Cleanliness

3.9/5

Staff & service

3.6/5

Amenities

3.6/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist Isaiah provided good service and is friendly!
Stayed 1 night in Sep 2021

1/5 Terrible

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
My reservation was cancelled and neither hotel nor Expedia informed me. When I talked to the counter they said nothing came through, when I called Expedia, only thing they can do is refund me and said I can book another place. Basically, for something I reserved in weeks in advanced, best Expedia telling me you can refund me and go find another place 430 on a weekend with the expectation that I would pay for whatever high price rooms were remaining in the area. Will not be using Expedia again.
Stayed 1 night in Sep 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious lobby, friendly staff.
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great place to stay
Stayed 1 night in Sep 2021

2/5 Poor

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The location is probably the only good thing about this hotel.all the expected complementary items are not free here including WiFi. Very disappointed.
Stayed 1 night in Sep 2021