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Hyatt Place San Jose/Downtown

Photo gallery for Hyatt Place San Jose/Downtown

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Desk, iron/ironing board, free cribs/infant beds, free WiFi
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Desk, iron/ironing board, free cribs/infant beds, free WiFi

Overview of Hyatt Place San Jose/Downtown

Hyatt Place San Jose/Downtown

3.0 star property

3.8/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
282 Almaden Blvd, San Jose, CA, 95113

Explore the area

  • Popular LocationSan Jose Convention Center4 min walk
  • Popular LocationPlaza de Cesar Chavez5 min walk
  • Popular LocationSAP Center at San Jose13 min walk
  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)6 min drive

Choose dates to view prices

About this area

San Jose

Hyatt Place San Jose/Downtown is located in Downtown San Jose, a neighborhood in San Jose, and is near the airport and near a metro station. California Theater and Mission Santa Clara de Asis are local landmarks, and some of the area's activities can be experienced at Tesla Motors and San Jose Municipal Golf. Check out an event or a game at Levi's Stadium, and consider making time for California's Great America, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.
Visit our San Jose travel guideOpens in a new window
Map

What's nearby

  • San Jose Civic Auditorium - 3 min walk
  • San Jose Convention Center - 4 min walk
  • Adobe Corporate Headquarters - 4 min walk
  • Plaza de Cesar Chavez - 5 min walk
  • SAP Center at San Jose - 13 min walk

Getting around

  • Convention Center Station - 3 min walk
  • San Jose Diridon Station - 14 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 6 min drive

Restaurants

  • Scott's Seafood - 3 min walk
  • Morton's Steakhouse - 4 min walk
  • Arcadia - 4 min walk
  • Tanq - 4 min walk
  • Il Fornaio - 5 min walk

About this property

Hyatt Place San Jose/Downtown

3-star San Jose hotel in Downtown San Jose, near San Jose Convention Center
A fitness center, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a conference center, a coffee shop/cafe, and valet parking.
Hyatt Place San Jose/Downtown offers 240 air-conditioned accommodations with MP3 docking stations and video-game consoles. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and in-room fitness.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Free buffet breakfast available daily 5:30 AM–9:30 AM
  • 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Gallery

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference center (7000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Designer toiletries
  • Hair dryer

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • MP3 dock
  • Video-game console

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Streaming fitness classes

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Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Welcoming dogs only
2 per room (up to 50 lbs)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hyatt Place Jose/Downtown
Hyatt Place Jose/Downtown Hotel
Hyatt Place Jose/Downtown Hotel San
Hyatt Place San Jose/Downtown
Hyatt Place San Jose/Downtown Hotel
Hyatt Place Jose Downtown Jose
Hyatt Place San Jose/Downtown Hotel
Hyatt Place San Jose/Downtown San Jose
Hyatt Place San Jose/Downtown Hotel San Jose

Frequently asked questions

Is Hyatt Place San Jose/Downtown pet-friendly?

Yes, this property allows dogs (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per accommodation, per stay. A cleaning fee of USD 100 also applies.

How much does it cost to stay at Hyatt Place San Jose/Downtown?

As of Aug 17, 2022, prices found for a 1-night stay for 2 adults at Hyatt Place San Jose/Downtown on Aug 24, 2022 start from $164.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hyatt Place San Jose/Downtown?

Valet parking is available for USD 35 per night.

What time is check-in at Hyatt Place San Jose/Downtown?

Check-in is from 3:00 PM - midnight.

What time is check-out at Hyatt Place San Jose/Downtown?

Check-out is at noon.

Where is Hyatt Place San Jose/Downtown located?

Located in Downtown San Jose, this hotel is within 2 mi (3 km) of San Jose Center for the Performing Arts, San Jose Convention Center, and San Jose State University. SAP Center at San Jose and Santa Clara University are also within 3 mi (5 km). Convention Center Station is only a 3-minute walk and Childrens Discovery Museum Station is 6 minutes.

Can I cancel my reservation for free at Hyatt Place San Jose/Downtown and receive a full refund?

Yes, Hyatt Place San Jose/Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Place San Jose/Downtown cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 392 out of 1002 reviews
5 - Excellent 39%
Rating 4 - Good. 261 out of 1002 reviews
4 - Good 26%
Rating 3 - Okay. 167 out of 1002 reviews
3 - Okay 17%
Rating 2 - Poor. 93 out of 1002 reviews
2 - Poor 9%
Rating 1 - Terrible. 89 out of 1002 reviews
1 - Terrible 9%

4.2/5

Cleanliness

4.1/5

Staff & service

3.6/5

Amenities

3.9/5

Property conditions & facilities

3.9/5

Eco-friendliness
Write a review

3/5 Okay

Traveled with family
Liked: Cleanliness
Valet service is very slow. Our car was got “lost” - it was parked on the street right in front of the hotel. Breakfast is not freshly cooked, rather items are to be heated/cooked via microwave. Burrito in a bag, waffle in a bag, cup of oatmeal, etc. AC unit was temperamental. TV worked, but brightness was very low and could not be corrected. Wonky wiring?
Stayed 2 nights in Aug 2022

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Location was great and the staff is very customer friendly.
Stayed 1 night in Aug 2022

4/5 Good

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for one night stay with walking distance to plaza de Cesar Chavez Park. Valet parking was a joke. Upon arrival I basically had to serve myself the young boys were too busy taking. Which I’m ok with, however I had to wait over an hour for them to bring my car to my at checkout despite following the instructions. I close to asking for a refund. Lastly, a maid tried entering my room 9:30 AM for what reason I don’t know, I clearly hadn’t checked out yet. Never have I experienced any of that before. Nice property but they need to improve their valet and know who’s actually checked in or not.
Stayed 1 night in Aug 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good location, Very friendly Staff. Nice Bar.
Stayed 3 nights in Aug 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED the variety they had in the Continental breakfast, very close to downtown and walking distance from a lot of good stuff. The staff was super friendly and helpful, and really dug the valet service.
Stayed 2 nights in Aug 2022

2/5 Poor

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Bath tub was clogged up and took hours to drain after just one use.
Stayed 3 nights in Jul 2022

3/5 Okay

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The check in was a disaster. I stood waiting at the desk for 10 minutes before calling the number on the reservation. The phone at the desk in front of me rang and no one answered. I finally got 'we are busy helping other guests'. I heard chatter in the room next to the desk and assumed it was from the bar. Apparently the bartender who was talking with other guests was supposed to check people in??? Finally after 15 minutes a woman came along and said let her get clocked in and she would assist me. Only to find out they had oversold the hotel rooms. She was able to locate a clean room for me. Then no one ever came to clean towels, restock used shampoo, etc. I have stayed in most of the local hotels, and never had such poor service. I wont be staying at this hotel on my next business trip.
Stayed 3 nights in Jul 2022

3/5 Okay

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
My check in was awful. Stood around waiting for someone to check me in for 15 minutes. Finally called the hotel from the number provided in my reservation. No answer. The phone at the desk in front of me rang and no one came to pick up. Apparently the bar tender was supposed to be checking in people? I heard people talking around the corner, but no one ever came. After another 5-10 minutes a woman came by and said she would be right with me after she clocked in. Another few minutes went by and she came back. They had oversold the hotel rooms and she didnt have any. She asked the bartender and he showed her how to get rooms from another system??? Finally got to my room maybe 45-60 minutes after my arrival to the hotel. I didnt have high hopes after the disaster of a check in. However the room was clean and the bed was comfortable. Then came the first morning. The staff didnt clean my room or restock the soaps and shampoos. I thought maybe they tried to enter when I was sleeping and I missed them. The next day I was up early and gone. Still not cleaning or restocking of my room. Honestly not likely to stay here again on my next business trip to SJ. This was my first time at this hotel, and I have much better service at other local hotels.
Stayed 1 night in Jul 2022

3/5 Okay

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
In downtown but it was way too loud because of nearby airport. Airplanes landed/took off every 5 minutes. Couldn’t get sleep. Beds were in bad shape and squeaky. Bathroom was dusty and old. Only thing “Great” was staff. They all were so friendly and attentive. Everyone was very professional on their roles.
Stayed 1 night in Jul 2022

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great
Stayed 1 night in Jul 2022