- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Found cockroach in our bathroom as soon as we walked in. We’re asked to move to a different room. Didn’t hear any apology or was given discount. Second room had dirty bathtub floor and sink. The only reason that we stayed was because we checked in at midnight and there was nowhere else to go. We were out of the room by 7:50 am next morning because we were so disgusted! Will never stay in Hyatt again!!!!!