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LOtel-Casa Arca

3.5 star property
Comfortable hotel, a short walk to Church of San Miguel Arcángel
VIP Access

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for LOtel-Casa Arca

Outdoor pool
Premiun Suite King with Bathtub | Balcony view
Lunch and dinner served, Mexican cuisine
Signature Suite King | Bathroom | Shower, free toiletries, bathrobes, slippers
Suite King With Bathtub | Bathroom | Shower, free toiletries, bathrobes, slippers

Reviews

9.6

Exceptional

Popular amenities

  • Bar
    BarBar
  • Pool
    PoolPool
  • Spa
    SpaSpa
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Breakfast included
    Breakfast includedBreakfast included
  • Room service
    Room serviceRoom service
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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout drapes

Suite

Highlights

Fireplace
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Private bathroom
Free bottled water
  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite King

Shower, free toiletries, bathrobes, slippers

Signature Suite King

Highlights

Fireplace
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Private bathroom
Free bottled water
  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite King With Bathtub

Suite King With Bathtub | Bathroom | Shower, free toiletries, bathrobes, slippers

Suite King With Bathtub

Highlights

Fireplace
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Private bathroom
Free bottled water
  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

Highlights

Fireplace
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
  • 549 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Premiun Suite King with Bathtub

Premiun Suite King with Bathtub | Minibar, in-room safe, desk, blackout drapes

Premiun Suite King with Bathtub

Highlights

Balcony or patio
Fireplace
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Private bathroom
  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite King With Bathtub

Master Suite King With Bathtub | Minibar, in-room safe, desk, blackout drapes

Master Suite King With Bathtub

Highlights

Fireplace
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Private bathroom
Free bottled water
  • 678 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool, free cabanas, pool umbrellas
Live Aqua San Miguel de Allende
Pool
Hot Tub
Spa
Pet friendly
9.2 out of 10, Wonderful, (644)
The price is $422
includes taxes & fees
$352 per night
Jul 29 - Jul 30
Live Aqua San Miguel de Allende

About the neighborhood

Map
Calle Relox # 22, Col. Centro, San Miguel de Allende, GTO, 37700

What's nearby

  • Allende Garden - 1 min walk
  • San Miguel de Allende Historical Museum - 2 min walk
  • San Miguel de Allende Public Library - 3 min walk
  • Church of San Miguel Arcángel - 3 min walk
  • Juarez Park - 8 min walk

Getting around

  • Queretaro Intl. Airport (QRO) - 73 min drive

Restaurants

  • ‪San Agustín - ‬2 min walk
  • ‪Los Milagros - ‬1 min walk
  • ‪El Cielo Restaurant y Terraza Bar - ‬2 min walk
  • ‪La Coronela - ‬1 min walk
  • ‪Hank's San Miguel de Allende - ‬2 min walk

About this property

LOtel-Casa Arca

Hotel located in Zona Centro
Located close to Church of San Miguel Arcángel, LOtel-Casa Arca provides free cooked-to-order breakfast, a poolside bar, and a rooftop terrace. Treat yourself to spa services, such as a facial, a deep-tissue massage, or reflexology. The on-site Mexican cuisine restaurant, Jacinto 1930, offers lunch and dinner. In addition to 2 coffee shops/cafes and an arcade/game room, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking and valet parking
  • Concierge services, tour/ticket assistance, and a TV in the lobby
  • An elevator, luggage storage, and a front-desk safe
  • Guest reviews give top marks for the helpful staff and location
Room features
All guestrooms at LOtel-Casa Arca have comforts such as fireplaces and laptop-compatible safes, in addition to thoughtful touches like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Showers and free toiletries
  • 45-inch flat-screen TVs with Netflix and satellite channels
  • Childcare services, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:30 AM
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jacinto 1930

Things to do

  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Rooftop terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

L'Otel 1218 Concept House Hotel San Miguel de Allende
L'Otel 1218 Concept House Hotel
L'Otel 1218 Concept House San Miguel de Allende
L'Otel 1218 Concept House
L otel at 1218 Concept House
LOtel-Casa Arca Hotel
L'Otel at 1218 Concept House
Lotel at Doce18 Concept House
L'Ôtel at Dôce18 Concept House
LOtel-Casa Arca San Miguel de Allende
LOtel-Casa Arca Hotel San Miguel de Allende

Frequently asked questions

Does LOtel-Casa Arca have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at LOtel-Casa Arca?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at LOtel-Casa Arca on Aug 6, 2024 start from $251.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is LOtel-Casa Arca pet-friendly?

No, only service animals are welcome at the property.

How much is parking at LOtel-Casa Arca?

Self parking and valet parking are free at this property.

What time is check-in at LOtel-Casa Arca?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at LOtel-Casa Arca?

Check-out is at noon.

Where is LOtel-Casa Arca located?

Located in Zona Centro, this hotel is steps from Allende Garden and Church of San Miguel Arcángel. Iglesia de San Rafael and Capilla de la Tercera Orden are just steps away.

LOtel-Casa Arca Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 156 out of 184 reviews" "
Rating 8 - Good. 17 out of 184 reviews" "
Rating 6 - Okay. 5 out of 184 reviews" "
Rating 4 - Poor. 3 out of 184 reviews" "
Rating 2 - Terrible. 3 out of 184 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

juan david

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

jimena, san diego

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel I've ever stayed in. This hotel is just one star. Very bad service, the food is terrible and the rooms are dirty, ac doesn't work and there are bugs everywhere. the staff is unfriendly
Stayed 2 nights in Jul 2024

10/10 Excellent

Magda Irene

Stayed 2 nights in Jun 2024

10/10 Excellent

McGregor James, Chandler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience. Beautiful place to wine taste, tequila taste, and good breakfast selection, all included with the stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful it is perfect if you want to walk around town and see the little shops.
Stayed 2 nights in Jun 2024

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I loved our stay L’otel-Casa Arca. The staff went above and beyond making us feel welcomed. We enjoyed all the amenities as well. Will definitely visit again.
Stayed 5 nights in May 2024

10/10 Excellent

Ninfa

Liked: Amenities, property conditions & facilities
Love it!
Stayed 1 night in Jun 2024

10/10 Excellent

Norma

Traveled with family and small children
Beautiful hotel, great staff, and the restaurant is very good. Location is perfect. Will definitely return.
Stayed 1 night in Jun 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED the design and ambience the hotel has.
Stayed 4 nights in Jun 2024

10/10 Excellent

jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place lovely hotel Great property
Stayed 2 nights in Jun 2024

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Pedro, Naples

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in May 2024

6/10 Okay

Sue

Traveled with family
Liked: Cleanliness
LOtel-Casa Arca is in a great location! However, the room was much smaller than described and the air conditioning was not functioning properly. The staff refused to move us to a different room. This was very disappointing for the high price paid. Based on this experience, I would not recommend or stay at LOtel-Casa Arca again.
Stayed 2 nights in May 2024

10/10 Excellent

Michael, Irvine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, it was close to the center and very friendly .
Stayed 2 nights in May 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very located to the town square and allows you to come back and forth during the day. It has the best shops in town. The breakfasts were very good and they have delicious cocktails. The room was well appointed and comfortable with turn down service which I haven't experienced in U.S. hotels since Covid. They only recommendation is that they add a charging port at the bedside table.
Stayed 4 nights in Apr 2024

4/10 Poor

Aimee

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Traveled with group
Liked: Amenities, property conditions & facilities
Close to everything in downtown San Miguel. Easy to communicate on WhatsApp. Beautiful and excellent food in restaurant as well as Mezcal tasting room in lobby. My first time in San Miguel and already planning to return. Turn down service was a joyful suprise with a different chocolate each evening. One of the most beautiful streets in the city as well.
Stayed 2 nights in Apr 2024

10/10 Excellent

Cristina

Stayed 3 nights in Apr 2024

10/10 Excellent

LIYVET

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved and enjoyed our stay at L’otel Casa Arca. Very close to popular spots everything was walking distance. Staff was friendly and nice.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel!
The staff and restaurant was amazing!
Stayed 4 nights in Mar 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Jorge, houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming property in the heart of San Miguel de Allende. Great breakfast options and good drinks. The rooms in general are clean and well appointed, but when you look closely, they need a little TLC. Since the property is in the closed downtown area of the city, you have to walk to the corner to get a taxi of to load/unload luggage. Like most of San Miguel, this is not a good place to visit if you have mobility problems. Most of the rooms have inward looking windows only which may be a little clausfophobic for some.
Stayed 3 nights in Feb 2024

10/10 Excellent

Morgan

Stayed 2 nights in Feb 2024

10/10 Excellent

Devin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most magical hotels I've ever stayed at, absolutely perfect! The staff was amazing. The room was beautiful. Pool was awesome.
Stayed 3 nights in Feb 2024

10/10 Excellent

Saul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 3 nights in Feb 2024

General hotel information

Reasons to Book
Property Cleanliness & Beautiful Rooms
Check-In Time
3:00 AM
Check-Out Time
12:00 PM
Star Rating
3.5