圣安娜峡谷

Stayed 4 nights – disappointing housekeeping and basic amenities. The room itself was fine, but several basic service issues made the stay frustrating: • Body wash and shampoo were never refilled, even after we opened the bottles. • Used towels were not cleaned during our stay. • Rubbish was not emptied regularly. • The room phone didn’t work at all, so we had to go down to reception every time we needed anything. • There was no bottle opener in the room, and the hotel didn’t even have one available — they suggested we borrow one from a bar in another hotel. That felt quite ridiculous. • It was noisy in the mornings — we could clearly hear people talking outside and downstairs through the window, plus the sound of renovations. These are fairly basic expectations for a hotel stay, and they weren’t met over four nights. Hopefully management can improve the housekeeping, room amenities and noise control.

hotel located in a small quiet town which was perfect for the last day after my business trip. 20 min driving to the airport. Staffs were very nice, around this hotel you can easily find restaurtants / supermarkets all in walk distance. Rooms are very clean, everything works well.