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"Wonderful "

"The staff was amazing..special thanks to Mykayla, she made sure we had an excellent experience!! "

"Every thing "

"The stay at this hotel was great. The food was good and so were the drinks. The rooms were nice and clean. My butler Jose was also the best as he handled anything that I needed him to do and was able to accommodate me in anyway possible. I would stay here again"

"The resort was clean, inviting, and quite a hidden gem of Bahia Principe properties. The staff at this resort were friendly, several spoke English, and most were knowledgable. Having access to 4 large and very nice pool areas was great. The room was okay but the room cleaning staff was excellent. The food at the buffets for breakfast, lunch, and dinner had a wide variety of options. The ala carte restaurants Asian Fusion and their Rodizio Grill was excellent. The beach area is vast, very walkable, and very pretty with lots of palm trees. There were plenty of chairs with palm umbrellas in the beach area. Now there was a couple issues that I had on this resort. The usual suspects of pool chair hogs every stinkin day that the resort needs to better address ( There are signs at literally every pool cabana and umbrella to address the issue but obviously the offenders cant read!!) Second issue is reserving the ala carte restaurants. You go to their computer or personnel at resorts main lobby and its very hard to find any open reservation other than 8:30p-9:30p openings. Everyday visits to the concierges in main lobby to try to find an open reservation or an earlier time was a daily pain in the rear. Overall I was happy with my visit to this resort. I didnt want to leave and I will be back."

"Staff was amazing, I got an upgrade on the room. Facilities were clean. Would reccomend to friends "

"The pool needs more umbrellas "

"Great resort"

"An Exceptional Experience Thanks to Consierge Kevin Paulino! We recently completed a wonderful stay at Ocean El Faro, and we can't recommend it enough. From the moment we arrived until we departed, the customer service was outstanding—everyone we encountered was genuinely nice and courteous. The true highlight of our trip, however, was the unparalleled service provided by our Consierge, Kevin Paulino. Kevin truly went above and beyond to ensure our experience was flawless. He took the initiative to handle all of our a la carte restaurant reservations, making dinner planning completely stress-free. More impressively, he checked on us daily, both in person and via text message, demonstrating a commitment to personalized service we rarely see. When we notified him that the steamer in our room wasn't working, he had it replaced quickly and efficiently. His attentiveness elevated our entire vacation. Beyond the incredible service, the hotel's amenities and food were excellent. The buffet restaurant offered a great variety of choices, and the food was consistently fresh and delicious. Furthermore, the property itself is beautifully maintained; the pools and gardens were immaculate and provided a relaxing atmosphere all week long. If you are planning a trip to Ocean El Faro, know you are in good hands, especially if you have the pleasure of being assisted by Kevin Paulino. Five stars! "