Santa Cruz Residences

I did not like the beach chair policy. Paying for daily use of a beach chair was unacceptable considering the price we paid for our stay.

This was our second time visiting JOIA and it was an excellent stay like the first time, which is why we returned. We had a minor inconvenience on our third day but one of the managers Mariana went above and beyond to rectify the situation. We were truly appreciative and thankful for the level of service she provided.

Enjoyed the 5night-4day stay at the Hotel. Very clean and well maintained. Can see attention to detail all over the hotel. In the design of the rooms, facilities, service etc. Breakfast included had a large number of options, some of which changed daily. The large seating area ensures, you are never out of a table to enjoy the breakfast. Made to order omlettes were really good. Even though the Hotel is not directly attached to the beach. You can cross the not-busy-at-all road to reach the...

The resort was wonderful. Very clean. The staff for the most part was cordial but not as helpful and welcoming as you would expect coming to Aruba for the first time.

Great place and fair pricing. Room was spotless and very up to date. All of the staff was beyond friendly couldn’t have asked for a better stay. Pool area was beautiful, just a short walk to beach if you didn’t take shuttle. They have their own area on beach. Restaurant was amazing Close to shopping and restaurants. Will definitely stay here again

A beautiful place to stay ..staff was always friendly and accommodating ….the rooms were beautiful and very clean …transport to the beach was extremely easy ..always someone there to take you right away And the ride down took 1 minute !!! The burgers from their rooftop were amazing!! The staff here were so happy to assist in anything you needed from directions to cab rides to just greeting you each and every time you arrived or left !!!! Will definately be staying again!!!!!

LOVED our stay here and will be back for sure. Beautiful beaches, great staff and grounds were lovely. Only negatives were that breakfast buffet was mediocre and I would have loved to have robes available for after showering. Highly recommend!

Clean, happy studio/apartments fully equipped (especially if you travel as a family but also as a solo traveller on a budget). Staff ia friendly an helpful. The place is lliterally across the beach. You can even go barefoot if you wish. SuperMarket (Cosco type) is walking distance. Bus stop to take you to Arashi Beach is outside the hotel same for Downtown. I strongly recommend and i definately rebooking it

The resort was beautiful and of course the beaches behind the Marriott resorts are amazing. The hotel is on the upper NW side of Aruba. The Resort’s grounds are breathtaking from sunrise to sunset. Like any resorts, food prices are on the expensive side. There’s a Hertz rental on the grounds and access to many water excursions and rentals less than .5 miles of the resort. My only complaint was the sofa in the room cushion was horrible. The hotel is going under renovations in Q2 2025.

Incredible stay! Has everything you need. 10min drive from the beach 🏖️

The Ritz-Carlton, Aruba is, overall, an excellent hotel. It is aesthetically pleasing, on a lovely stretch of beach, and with many fine qualities. Service, especially Front Desk and Concierge, is outstanding. Housekeeping is to be commended on how clean they keep everything, which is not easy as a beach property. Especially appreciated that they really cleaned and replenished towels and water at turn-down so you could have everything fresh after showering from a day at the beach but in time for...

Excellent location for a relaxing vacation.

Really nice hotel and friendly staff. Walking distance from the airport.

We had such a great stay. The staff was great, the grounds were a amazing! Hope to come back soon

The property was extremely clean. Desk & serving staff were always helpful. Quiet & restful place even later at night. The location was good for other activities. Beach access was provided by shuttle & easy walking distance.

The beach was great and it was easy to relax and enjoy the whole resort. The staff in the restaurants and bar were friendly and attentive. We really enjoyed the Christmas Mass. I would not hesitate to return on my next trip to Aruba.

Preferred Club was Amazing. Our Butler Anthony and the Restaurant Manager Victor deserve highest compliments for making our experience amazing. All of the staff was exceptional! The property is absolutely beautiful as well!

Best place to be.