Santa Rosa de Lima Chalets

Clean. Very friendly staff. Good breakfast.

Unbelievably incredible hotel! This place is a PALACE! The pictures shown online do not do it justice. I created an entire photo album just of photos I took in the hotel! The grounds are exquisite, the halls are filled with incredible artwork and statues. The pool is wonderful. The suite we were provided with was fit for a king! The restaurant and the bar are sensational. I only wish we could have stayed longer! I did not want to leave! This hotel provided 10 times the luxury, security, beauty,...

The staff are friendly and helpful. The hotel is clean and conveniently located next to the airport.

the best service !!!!

I recommend and the breakfast wonderful

Our stay was short, but the hotel was conveniently located to both the city and the airport

Probably the best Hotel in Guatemala !

Great staff throughout. One of the best Ive ever had!

Great stay. Clean, maintained. Recommend.

Host was great!

Centrally located. Access to many restaurants, Church and even a green area to jog (if early in the morning). Rooms are upkept with modern amenities. Great for a short stay for either business or pleasure. Great comfortable bed. Except for the hot water, in the shower that failed the first day, I cannot find any flaws to this hotel. BTW, the water was back that evening... dont know why, so I did not complain to management. Would definetely use again in another trip.

This was one of the best hotels I have every stayed in. It is absolutely beautiful and super clean. It's very small so each room has a fantastic view. The city outside the hotel isn't great but the front desk can arrange transfers for you to go to different places. They also have great activities in Guatemala that they plan. If you don't arrive for breakfast, they will call you to deliver it to your room so you don't go without. They were the most friendly staff ever and they spoke English. I...

Very friendly staff.

We stay here every time we travel to Guatemala. The restaurant is amazing, the breakfast is delicious! Staff is super friendly and I love the location m. Walking distance to shopping mall and restaurants if you want to venture out. I also love they take you to the hotel.

Sophie helped my son and I have safe travels in Guatemala! We were winging it and she helped guide us in a safe direction and gave us great suggestions! Rosa made a great breakfast and was always there if we needed anything! the place was absolutely beautiful! I highly recommend Casa Carmel b&b!

The property was absolutely beautiful. Availability was great, the only thing that I will remark on is that there is not a pool in the hotel or any other surrounding hotels. I went searching for an outdoor pool and could not find one in the area of Cayala. That is the only thing I would recommend. Any pool that could be shared by that hotel and others would be great. Not the AC hotel's fault, will always choose this hotel line.

Beautiful

This is a family-run hotel that gives a guest very personalized service. From airport pick-up to drop-off everything perfect.

This is such a charming hotel! We loved it. There is so much to walk to and our room had everything we needed. We would definitely stay here again.