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Overview of The Ritz-Carlton, Santiago

Photo gallery

Interior Entrance
Indoor pool
Indoor pool
View from Room
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Guest reviews

4.6/5 Wonderful
266 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationCostanera Center13 min walk
Popular LocationGran Torre Santiago15 min walk
Popular LocationSculpture Park3 min drive
AirportSantiago (SCL-Arturo Merino Benitez)33 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed, City View

    Room amenities

    • 431 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Suite, 1 King Bed, Business Lounge Access, City View

    Room amenities

    • 646 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Room, 1 King Bed

    Room amenities

    • 430 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Junior Suite, 1 King Bed, Business Lounge Access, City View

    Room amenities

    • 538 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Room, 2 Queen Beds

    Room amenities

    • 431 sq ft
    • City view
    • Sleeps 3
    • 2 Queen Beds
    More details
  • Junior Suite, 2 Queen Beds

    Room amenities

    • 538 sq ft
    • City view
    • Sleeps 3
    • 2 Queen Beds
    More details
  • Deluxe Room, 2 Queen Beds

    Room amenities

    • 431 sq ft
    • City view
    • Sleeps 3
    • 2 Queen Beds
    More details
  • Presidential Suite, 1 King Bed, City View (Club Lounge Access)

    Room amenities

    • 1938 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

Santiago

Located in Santiago, The Ritz-Carlton, Santiago is in the city center and near a metro station. KidZania Santiago and Chilean National Zoo are local attractions and those in the mood for shopping can visit Costanera Center and Municipal Market of Providencia. Looking to enjoy an event or a game while in town? See what's happening at Movistar Arena or National Stadium. Spend some time exploring the area's activities, including golfing. Our guests appreciate the hotel's location for the nightlife.

Visit our Santiago travel guide
Map
Popular Location

What's nearby

  • Costanera Center - 13 min walk
  • Gran Torre Santiago - 15 min walk
  • Sculpture Park - 3 min drive
  • Clínica Indisa - 4 min drive
  • Parque Arauco Mall - 4 min drive

Getting around

  • El Golf Station - 1 min walk
  • Santiago Central Station - 10 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 33 min drive

Restaurants

  • Estro — 1 min walk

About this property

The Ritz-Carlton, Santiago

5-star luxury hotel near Costanera Center
A full-service spa, a restaurant, and an indoor pool are available at this smoke-free hotel. Additionally, a health club, a bar/lounge, and a coffee shop/café are onsite. All 205 soundproofed rooms feature free wired Internet and iPod docks. Guests can enjoy jetted tubs, and other standard amenities include 24-hour room service, WiFi, and plasma TVs.
The Ritz-Carlton, Santiago offers 205 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature Egyptian cotton sheets and premium bedding. 32-inch plasma televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.
This Santiago hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include minibars and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The Spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, facials, body wraps, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.

Property amenities

Internet

Available in all rooms: WiFi (USD 17 per day), Free wired Internet
Available in some public areas: WiFi (USD 19 per night)

Parking and transportation

Self parking: USD 16 per day
Valet parking (surcharge)
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request

Food and drink

1 restaurant and 1 coffee shop/café
1 bar
24-hour room service

Things to do

Fitness center
Full-service spa
Indoor pool
Sauna
Spa tub
Steam room

Family friendly

Dry cleaning service
Indoor pool
Laundry facilities
Soundproofed rooms

Conveniences

Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service

Languages spoken

English
Italian
Portuguese
Spanish

Business services

Business center
Meeting rooms
Conference center

Outdoors

Terrace

Spa

Aromatherapy
Body treatments
Body wraps
Couples treatment room(s)
Facials
Massage - hot stone
Massage/treatment rooms
Reflexology
Spa tub

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices in meeting rooms
In-room accessibility
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Egyptian cotton sheets
Hypo-allergenic bedding
Linens
Premium bedding

Bathroom

Bathrobes
Bathroom (partially open)
Designer toiletries
Hair dryer
Jetted bathtub
Separate bathtub and shower
Towels

Entertainment

32-inch plasma TV
Cable channels
iPod dock
MP3 dock
Pay movies

Food and drink

Minibar

More

Desk
Electrical adapters/chargers
Free newspapers
Iron/ironing board
Laptop-friendly workspace
Phone
Safe
Slippers
Soundproofing
Turndown service

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to get details

Pets

Pets allowed for an extra charge of USD 125 per pet, per stay

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressDiners ClubMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 17 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 19 per night (rates may vary)
  • Airport shuttle fee: USD 77 per vehicle (one-way)
  • Self parking fee: USD 16 per day
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Ritz-Carlton Hotel Santiago
Ritz-Carlton Santiago
Santiago Ritz-Carlton
Ritz-Carlton Santiago Hotel
Santiago Ritz Carlton
The Ritz-Carlton Santiago Hotel Santiago
Ritz Santiago
The Ritz Carlton, Santiago
The Ritz-Carlton, Santiago Hotel
The Ritz-Carlton, Santiago Santiago
The Ritz-Carlton, Santiago Hotel Santiago

Frequently asked questions

Can I cancel my reservation for free at The Ritz-Carlton, Santiago and receive a full refund?
Yes, The Ritz-Carlton, Santiago offers free cancellation on select room rates, because flexibility matters! Please refer to The Ritz-Carlton, Santiago cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an indoor pool.
Is this hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of USD 125 per pet, per stay.
How much is parking at this hotel?
Self parking is available for USD 16 per day. Valet parking is available for USD 16.00.
What time is check-in at this property?
Check-in is from 3 PM–midnight. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at this hotel?
Check-out is at noon. Late check-out is available for a fee (amount may vary).
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 77 per vehicle, one-way, applies.
Where is The Ritz-Carlton, Santiago located?
Located in the heart of Santiago, this luxury hotel is within a 15-minute walk of Peru Plaza and Costanera Center. Clinica Santa Maria is 2.5 mi (4 km) away. El Golf Station is only a 2-minute walk and Alcantara Station is 7 minutes.

Guest reviews

4.6
Wonderful
5 - Excellent
196
4 - Good
49
3 - Okay
14
2 - Mediocre
5
1 - Poor
2
4.7
Cleanliness
4.6
Service and Staff
4.7
Amenities
4.6
Property condition

4/5 Good

  • Liked: Cleanliness, amenities, property conditions & facilities

Location was good. Hotel was clean, rooms were spacious, and breakfast was very good. Unfortunately, it felt like the staff was not particularly informed as to transportation options to the airport, directions, etc.

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location for exploring the city. Very friendly helpful staff especially Marco in the club lounge.

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

Great service from Francisca at the Club Lounge, wonderful amenities. Perfect location with many restaurants and stores nearby.

Stayed 4 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Feb 2020