The Ritz-Carlton, Santiago

Photo gallery for The Ritz-Carlton, Santiago

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Indoor pool
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Egyptian cotton sheets, premium bedding, minibar, in-room safe
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Overview of The Ritz-Carlton, Santiago

The Ritz-Carlton, Santiago

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
Calle El Alcalde 15, Las Condes, Santiago, Region Metropolitana, 6772208

Explore the area

  • Popular LocationCostanera Center13 min walk
  • Popular LocationGran Torre Santiago15 min walk
  • Popular LocationBicentennial Park2 min drive
  • AirportSantiago (SCL-Arturo Merino Benitez)20 min drive

Choose dates to view prices

About this area

Santiago

Located in Santiago, The Ritz-Carlton, Santiago is in the business district and in the mountains. KidZania Santiago and Chilean National Zoo are local attractions and those in the mood for shopping can visit Costanera Center and Drugstore. National History Museum and Fantasilandia are also worth visiting. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's location for the nightlife.

What's nearby

  • Los Leones Golf Club - 9 min walk
  • Costanera Center - 13 min walk
  • Gran Torre Santiago - 15 min walk
  • Bicentennial Park - 2 min drive
  • Sculpture Park - 3 min drive

Getting around

  • El Golf Station - 1 min walk
  • Santiago Central Station - 10 min drive
  • Arturo Merino Benitez Airport (SCL) - 20 min drive

Restaurants

  • Estro — 1 min walk
  • Tip y Tap — 3 min walk
  • Denny's — 3 min walk
  • Happening — 3 min walk
  • Eric Kayser — 3 min walk

About this property

The Ritz-Carlton, Santiago

Luxury hotel with restaurant and indoor pool
A restaurant, an indoor pool, and a health club are available at this smoke-free hotel. Additionally, a coffee shop/café, a spa tub, and a sauna are onsite. All 205 soundproofed rooms feature free wired Internet and iPod docks. For a bit of entertainment, plasma TVs come with cable channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.
The Ritz-Carlton, Santiago offers 205 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature Egyptian cotton sheets and premium bedding. 32-inch plasma televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Santiago hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include minibars and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 17 per day), Free wired Internet
  • Available in some public areas: WiFi (USD 19 per night)

Parking and transportation

  • Self parking on site (USD 16 per day)
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/café
  • 24-hour room service

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Italian
  • Portuguese
  • Spanish

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch plasma TV
  • Cable channels
  • iPod dock
  • MP3 dock
  • Pay movies

Food and drink

  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per pet, per stay
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 17 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 19 per night (rates may vary)
  • Airport shuttle fee: USD 77 per vehicle (one-way)
  • Self parking fee: USD 16 per day
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Ritz-Carlton Hotel Santiago
Ritz-Carlton Santiago
Santiago Ritz-Carlton
Ritz-Carlton Santiago Hotel
Santiago Ritz Carlton
The Ritz-Carlton Santiago Hotel Santiago
Ritz Santiago
The Ritz Carlton, Santiago
The Ritz-Carlton, Santiago Hotel
The Ritz-Carlton, Santiago Santiago
The Ritz-Carlton, Santiago Hotel Santiago

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 212 out of 289 reviews
5 - Excellent 73%
Rating 4 - Good. 51 out of 289 reviews
4 - Good 18%
Rating 3 - Okay. 16 out of 289 reviews
3 - Okay 6%
Rating 2 - Poor. 7 out of 289 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 289 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.7/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una experiencia única y maravillosa
Una estadía única, en un hotel maravilloso. Excelente atención, muy bien atendidos por su personal, y generosos en el horario del check out.
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, with a wonderful bed for recovery
Stayed 1 night in Jun 2021

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021