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The Ritz-Carlton, Santiago

Photo gallery for The Ritz-Carlton, Santiago

Property amenity
Indoor pool
Indoor pool
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Overview of The Ritz-Carlton, Santiago

The Ritz-Carlton, Santiago

5.0 star property

4.6/5 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
Calle El Alcalde 15, Las Condes, Santiago, Region Metropolitana, 6772208

Explore the area

  • Popular LocationLos Leones Golf Club9 min walk
  • Popular LocationCostanera Center13 min walk
  • Popular LocationGran Torre Santiago15 min walk
  • AirportSantiago (SCL-Arturo Merino Benitez)30 min drive

Room options

About this area

Santiago

The Ritz-Carlton, Santiago is located in Las Condes, a neighborhood in Santiago, and is in a shopping district and in the mountains. KidZania Santiago and Chilean National Zoo are local attractions and those in the mood for shopping can visit Apoquindo and Costanera Center. National History Museum and National Museum of Natural History are also worth visiting. Spend some time exploring the area's activities, including skiing and golfing. Guests appreciate the hotel's location for the nightlife.

What's nearby

  • Los Leones Golf Club - 9 min walk
  • Costanera Center - 13 min walk
  • Gran Torre Santiago - 15 min walk
  • Clínica Indisa - 4 min drive
  • Sculpture Park - 6 min drive

Getting around

  • El Golf Station - 1 min walk
  • Santiago Central Station - 31 min drive
  • Santiago Intl. Airport (SCL) - 30 min drive

Restaurants

  • Maldito Chef - 2 min walk
  • Tip y Tap - 3 min walk
  • Denny's - 3 min walk
  • Happening - 3 min walk
  • Eric Kayser - 3 min walk

About this property

The Ritz-Carlton, Santiago

5-star luxury hotel located in Las Condes
A roundtrip airport shuttle, a terrace, and a coffee shop/cafe are just a few of the amenities provided at The Ritz-Carlton, Santiago. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy a meal at Estro, the onsite restaurant. In-room WiFi (surcharge) is available to all guests, along with dry cleaning/laundry services and car rentals on site.
Other perks at this hotel include:
  • An indoor pool
  • Self parking (surcharge), express check-out, and meeting rooms
  • A ballroom, concierge services, and a gift shop
  • Luggage storage, tour/ticket assistance, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All 205 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Bathrooms with designer toiletries and hair dryers
  • 32-inch plasma TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

Languages

English, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 17 per day), Free wired Internet
  • Available in some public areas: WiFi (USD 19 per night)

Parking and transportation

  • Self parking on site (USD 16 per day)
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service

Restaurants on site

  • Estro

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch plasma TV
  • Cable channels
  • iPod dock
  • MP3 dock
  • Pay movies

Food and drink

  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: USD 17 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 19 per night (rates may vary)
  • Airport shuttle fee: USD 77 per vehicle (one-way)
  • Self parking fee: USD 16 per day
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Ritz-Carlton Hotel Santiago
Ritz-Carlton Santiago
Santiago Ritz-Carlton
Ritz-Carlton Santiago Hotel
Santiago Ritz Carlton
The Ritz-Carlton Santiago Hotel Santiago
Ritz Santiago
The Ritz Carlton, Santiago
The Ritz-Carlton, Santiago Hotel
The Ritz-Carlton, Santiago Santiago
The Ritz-Carlton, Santiago Hotel Santiago

Frequently asked questions

Does The Ritz-Carlton, Santiago have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Ritz-Carlton, Santiago?

As of Nov 27, 2022, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Santiago on Dec 2, 2022 start from $229.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Santiago pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 125 per pet, per stay. Service animals are exempt from fees.

How much is parking at The Ritz-Carlton, Santiago?

Self parking is available for USD 16 per day.

What time is check-in at The Ritz-Carlton, Santiago?

Check-in is from 3 PM - midnight. A fee applies for early check-in (subject to availability).

What time is check-out at The Ritz-Carlton, Santiago?

Check-out is at noon. Late check-out is available for a fee.

Does The Ritz-Carlton, Santiago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 77 per vehicle applies.

Where is The Ritz-Carlton, Santiago located?

Located in Las Condes, this luxury hotel is within a 5-minute walk of Apoquindo and Peru Plaza. Los Leones Golf Club and Costanera Center are also within 15 minutes. El Golf Station is only a 2-minute walk and Alcantara Station is 7 minutes.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 247 out of 332 reviews" "
" "5 - Excellent 74%
Rating 4 - Good. 56 out of 332 reviews" "
" "4 - Good 17%
Rating 3 - Okay. 18 out of 332 reviews" "
" "3 - Okay 5%
Rating 2 - Poor. 8 out of 332 reviews" "
" "2 - Poor 2%
Rating 1 - Terrible. 3 out of 332 reviews" "
" "1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

reza
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Sep 2022

4/5 Good

Dawn
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to subway. Excellent service. Property is a little dated. Food was fantastic.
Stayed 3 nights in Jul 2022

5/5 Excellent

Gregory
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

5/5 Excellent

marisol
Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location the staff very kind
Stayed 6 nights in Jun 2022

5/5 Excellent

renato
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great service
very nice gym and spa. Great location, excellent service
Stayed 4 nights in Jun 2022

5/5 Excellent

Marion
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely fabulous. Very friendly and professional. Most spoke English which is helpful to some tourists. The area is quite safe so easier for women to walk around on their own.
Stayed 1 night in May 2022

5/5 Excellent

ANTHONY
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent service. Beautiful property. A lovely environment from which to navigate Santiago, Chile.
Stayed 5 nights in Apr 2022

5/5 Excellent

RUBEN
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente service
Stayed 2 nights in Apr 2022

5/5 Excellent

ANTHONY
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing at the Ritz
The Ritz-Carlton has gracious staff that is attentive and kind. The bedding was excellent and the room was thoughtfully arranged. When I sought to use the gym I was informed that it wasn't open at that hour but they'd arranged for me to use it during the off hours. The room service was timely and the food is delicious. The metro system in Santiago is excellent. The Golf station stop for the metro station is only a few feet away from the Ritz-Carlton. Thank you for an enjoyable stay. Well done Ritz-Carlton.
Stayed 2 nights in Apr 2022

5/5 Excellent

Allison
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Apr 2022