The Ritz-Carlton, Santiago

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Luxury
5.0 star property
9.4

Exceptional

Urban sanctuary with rooftop pool

A skilled pianist fills the elegant bar with live music nightly, creating a sophisticated retreat from Santiago's bustle. Guests can unwind in the rooftop heated pool with panoramic views. The central location places upscale dining, shopping, and attractions within walking distance.

Popular amenities

  • Pet friendly
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Junior Suite, 1 Bedroom

A hotel room with a large bed, a seating area with a sofa and armchairs, a small table, and a view of the city through large windows.

Junior Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a sofa.

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(54 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Deluxe Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Junior Suite, 1 Bedroom

A hotel room with two beds, a TV, a desk, and a seating area.

Junior Suite, 1 Bedroom

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free wired internet

View all photos for Deluxe Double Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Deluxe Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free wired internet

View all photos for Presidential Suite, 1 King Bed

A modern living room with a sofa set, a coffee table, and a TV mounted on the wall.

Presidential Suite, 1 King Bed

  • City view
  • 1938 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Terrace

A neatly made bed with white linens and striped pillows, a bedside table with a lamp, and a wall with a geometric pattern.

Deluxe Room, 1 King Bed, Non Smoking, Terrace

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 1 King Bed

A hotel room with a large bed, a sitting area with a sofa and chairs, a flat-screen TV, and a window with curtains.

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a sofa.

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Located in Las Condes, a neighborhood in Santiago, The Ritz-Carlton, Santiago is in a shopping district and in the mountains. Tobalaba Urban Market and Costanera Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Santa Lucia Hill and San Cristobal Hill. Looking to enjoy an event or a game? See what's going on at Julio Martinez Pradanos National Stadium or Movistar Arena. Discover the area's water adventures with swimming nearby, or enjoy the great outdoors with rock climbing and hiking/biking trails. Visit our Santiago travel guide
Map
Calle El Alcalde 15, Las Condes, Santiago, Region Metropolitana, 6772208

What's nearby

  • A cityscape with modern buildings, a busy street with buses, and mountains in the background.
    Apoquindo
    1 min walk - 0.1 miles
  • A breakfast setting with a plate of toast, butter, jam, and a cup of coffee.
    Tobalaba Urban Market
    6 min walk - 0.4 miles
  • A cityscape with a prominent skyscraper and snow-covered mountains in the background.
    Costanera Center
    14 min walk - 0.7 miles
  • A cityscape with modern buildings, a large shopping center, and a clear blue sky.
    Parque Arauco Mall
    4 min drive - 1.5 miles
  • Peru Plaza
    3 min walk - 0.2 miles

Getting around

  • El Golf Station
    1 min walk
  • Santiago Central Station
    29 min drive
  • Santiago Intl. Airport (SCL)
    28 min drive

Restaurants

  • Tip y Tap
    2 min walk
  • Estró
    1 min walk
  • La Cabrera
    3 min walk
  • Oporto
    4 min walk
  • Streat Burger
    3 min walk

About this property

The Ritz-Carlton, Santiago

  • Luxury hotel near Costanera Center
  • Located close to Tobalaba Urban Market and Casacostanera, The Ritz-Carlton, Santiago provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. With amenities like a ski shuttle and ski passes, this hotel is a great place to hit the slopes. For some rest and relaxation, visit the sauna or steam room, and indulge in aromatherapy, a massage, or a facial. Be sure to enjoy a meal at Estro, the on-site restaurant. In-room WiFi (surcharge) is available to all guests, along with car rentals on site and a bar.
  • Other perks at this hotel include:
    • An indoor pool
    • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
    • An electric car charging station, express check-out, and express check-in
    • A gift shop, concierge services, and a banquet hall
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 205 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding, Egyptian cotton sheets, and free rollaway/extra beds
    • Bathrooms with designer toiletries and hair dryers
    • 32-inch plasma TVs with cable channels
    • Wardrobes/closets, recycling, and daily housekeeping

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Frequently asked questions

Does The Ritz-Carlton, Santiago have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Ritz-Carlton, Santiago?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Santiago on Oct 31, 2026 start from $299, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Santiago pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 125 per pet, per stay. A cleaning fee of USD 20 also applies. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 16 per day.

What time is check-in at The Ritz-Carlton, Santiago?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at The Ritz-Carlton, Santiago?

Check-out is at noon. Late check-out is available for a fee.

Does The Ritz-Carlton, Santiago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 100 per vehicle applies.

Where is The Ritz-Carlton, Santiago located?

Conveniently located near the ski slopes, this Las Condes hotel is in the mountains within 2 mi (3 km) of Tobalaba Urban Market, Costanera Center, and Parque Arauco Mall. Casacostanera and San Cristobal Hill are also within 3 mi (5 km). El Golf Station is only a 2-minute walk and Alcantara Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Ritz-Carlton, Santiago Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 514 out of 676 reviews
Rating 8 - Good. 101 out of 676 reviews
Rating 6 - Okay. 43 out of 676 reviews
Rating 4 - Poor. 13 out of 676 reviews
Rating 2 - Terrible. 5 out of 676 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an absolute wonderful stay. Wish we could have stayed longer! The breakfast was excellent, the staff was friendly, helpful and kind and the rooms were clean, spacious and comfortable. Will stay again if ever back in Santiago and will recommend to anyone we know going to Chile.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t fault the hotel. They were very accommodating and the staff everywhere were incredible, Patricia in the restaurant was fabulous and really helpful. Great location. Very spacious room.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fabulous staff, and an amazing breakfast!
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness
The staff was fantastic!
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing amenities at the hotel - the staff are loverly and can’t do enough to help. The relaxing pool area was most welcomed after a long flight.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and amenities are top tier.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Lovely hotel, friendly staff and a safe, walkable neighborhood. Stayed here twice now and would again.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating staff, great property in quiet, safe location
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience of service, rooms are very confortable. The service was amazing.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and beautiful Hotel
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast buffet was excellent
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time here! Great location food
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, friendly staff
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Beautiful hotel, lovely stay, great sauna and pool/ jacuzzi area. Would definitely stay again. Located in a cute, safe neighborhood with lots of walkable restaurants.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel experience of our life! Everything was perfect from the rooms to the staff to the amenities (dining, spa, pool) and we recommend it very highly to anyone staying in the area!
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best of this property is the amazing staff; the service is superb; food is great and excellent location; nice amenitized lobby area.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Staff was awesome.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay

Wonderful Hotel, amazing pool in the 15th floor!
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Pleasant staff.
Stayed 3 nights in Feb 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel is very well located, Las Condes is a beautiful and convenient neighborhood. The staff is friendly, though not exceptionally so. As for the hotel itself, it feels like it has seen better days. The luxury here is somewhat dated and hasn't been well maintained over the years, it's a has-been property, which makes the pricing hard to justify given what you actually get. With some vision and investment, it could easily compete with more modern luxury hotels. For now, though, the price-to-value ratio falls short.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Staff was amazing- helpful and kind.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for your stay in Las Condes. Friendkt, helpful staff with excellent dining and shopping choices nearby.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and staff are top rate.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Staff went above and beyond to make sure we were comfortable! Breakfast is amazing!
Stayed 1 night in Nov 2023