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Outdoor pool
View from Room
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.3/5 Excellent
366 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationSculpture Park6 min walk
Popular LocationGran Torre Santiago7 min walk
Popular LocationCostanera Center10 min walk
AirportSantiago (SCL-Arturo Merino Benitez)18 min drive

Choose dates to view prices

  • Deluxe Room, 2 Double Beds, City View

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 3
    • 2 Double Beds
    More detailsDeluxe Room, 2 Double Beds, City View
  • Deluxe Room, 1 King Bed, City View

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, City View
  • Executive Suite, 1 Bedroom, City View, Corner

    Room amenities

    • 452 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite, 1 Bedroom, City View, Corner
  • Junior Suite, 1 Bedroom, City View

    Room amenities

    • 452 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite, 1 Bedroom, City View

About this area

Santiago

Located in Santiago, Four Points by Sheraton Santiago is in the city center and near the airport. Travelers eager for a bit of culture can stop by National History Museum, while those wishing to experience the area's natural beauty can explore San Cristobal Hill and Plaza de la Constitucion. Check out an event or a game at National Stadium, and consider making time for Fantasilandia, a top attraction not to be missed.

Visit our Santiago travel guide
Map
Popular Location

What's nearby

  • Sculpture Park - 6 min walk
  • Gran Torre Santiago - 7 min walk
  • Costanera Center - 10 min walk
  • Clinica Santa Maria - 3 min drive
  • San Cristobal Hill - 10 min drive

Getting around

  • Los Leones Station - 4 min walk
  • Santiago Central Station - 8 min drive
  • Arturo Merino Benitez Airport (SCL) - 18 min drive

Restaurants

  • Buganvilia — 1 min walk
  • Bar Buganvilia — 1 min walk

About this property

Four Points by Sheraton Santiago

3.5-star hotel near Costanera Center
Along with a restaurant, this smoke-free hotel has an outdoor pool and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a sauna are onsite. All 127 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. For a bit of entertainment, LCD TVs come with cable channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Four Points by Sheraton Santiago offers 127 accommodations with minibars and safes. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in December 2015.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard sanitization guidelines of Commitment to Clean (Marriott)
Disinfectant is used to clean the property

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking: CLP 5000 per day
  • Limited parking spaces
  • Parking height restrictions apply
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CLP 13100 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • Health club
  • Outdoor pool
  • Sauna

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • 5 meeting rooms
  • Business center

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

This property is closed from March 27 2020 to August 31 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for CLP 55.0 per day
Free cribs (infant beds)

Property payment types

American ExpressDiners ClubMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CLP 13100 per person (approximately)
  • Airport shuttle fee: CLP 29000 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: CLP 5000 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CLP 55.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

FOUR POINTS SANTIAGO
FOUR POINTS SHERATON Hotel SANTIAGO
FOUR POINTS SHERATON SANTIAGO
SANTIAGO FOUR POINTS
SHERATON FOUR POINTS SANTIAGO
SHERATON SANTIAGO FOUR POINTS
Four Points Sheraton Santiago Hotel
4 Points By Sheraton Santiago
Four Points By Sheraton Santiago Hotel Santiago
Four Points by Sheraton Santiago Hotel
Four Points by Sheraton Santiago Santiago
Four Points by Sheraton Santiago Hotel Santiago

Frequently asked questions

Can I cancel my reservation for free at Four Points by Sheraton Santiago and receive a full refund?
Yes, Four Points by Sheraton Santiago offers free cancellation on select room rates, because flexibility matters! Please refer to Four Points by Sheraton Santiago cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is Four Points by Sheraton Santiago pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self parking is available for CLP 5000 per day. Limited spots are available.
What time is check-in at Four Points by Sheraton Santiago?
Check-in is from 3:00 PM–anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at this property?
Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of CLP 29000 per vehicle, one-way, applies.
Where is this hotel located?
Located in the heart of Santiago, this hotel is 0.5 mi (0.8 km) from Costanera Center and within 3 mi (5 km) of Clinica Santa Maria and San Cristobal Hill. Santiago Town Square and National History Museum are also within 6 mi (10 km). Los Leones Station is only a 4-minute walk and Pedro de Valdivia Station is 10 minutes.

Guest reviews

Overall score and ratings for Four Points by Sheraton Santiago

4.3
Excellent
5 - Excellent
164
4 - Good
152
3 - Okay
33
2 - Mediocre
12
1 - Poor
5
4.4
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.3
Property condition

1/5

    Due to COVID-19 pandemic, our cruise embarkation in Chile was cancelled, Nevertheless, the hotel would not allow us to cancel and get our money back under this extraordinary circumstance. We feel that this is not acceptable for a Sheraton hotel.

    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, amenities, property conditions & facilities

    Stayed 3 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    It was a nice hotel in a nice location in middle of the city

    Stayed 2 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Everything was great great hotel great people and everything

    Stayed 4 nights in Feb 2020