“The rooms were clean and front desk staff were helpful. My biggest complaint is breakfast. It didn't matter what time you got down there, there was never a clean table, replenishing food was very slow and only small amounts were brought out at a time. I think my biggest issue was that I would find hair (that was the same color) from the young girls working on some of the tops of where things like plates of cheese were. Although the young girls had their hair tied back they would be swinging……
“Beautiful place, with so much history. Very friendly stuff very clean location in very good location . Definitely will be back again. Breakfast are delicious as well.”
“This is a wonderfully maintained place with lots of care and attention. Home from home! Vanessa is making sure that guests are feeling comfortable and not missing anything for they stay. She is caring, friendly and supportive. I highly recommend this place to stay!”
“I can’t recommend this place enough. It is a stunning property with thoughtful design, services and amenities.
After months of researching different properties we went with Lusitano and every day of our trip we spoke about how glad we were that we did. Located parallel to the highway and a short drive into the heart of the city (less than 10 mins) and a 5 minute drive to a large mall with a food court and grocery store, you can get anywhere you need to quickly while also feeling like you’re……
“Sehr sauberes, geräumiges und gut isoliertes Zimmer. Frühstücksbuffet klein aber vollkommen ausreichend und die Lunchpakete reichhaltig gefüllt. Durch den kostenfreien Parkplatz konnte man das Mietauto sicher abstellen ohne lange suchen zu müssen. Zu Fuß waren es ca. 10 Minuten in die Stadt. Wir würden wiederkommen.”
“Street parking, kitchen to use and a patio table but otherwise not much common space to use. The room was dark, mattress firm and using the shower soaks the floor. Breakfast is decent.”
“Room was comfortable but that’s the only positive. Arrived for self check-in within the stipulated time, and the room was not cleaned since the last guests. Customer service is difficult to reach and might be a bot (?). Said to leave immediately because the room was double booked. When I said no, they said that actually they’re just confused with another reservation and they will send a cleaner. Had to wait awhile. Overall very stressful and terrible lack of service - I can’t properly explain……
“Nine Dots is a wonderful hotel! Well situated, easy to walk to attractions and restaurants, very close to the waterfront. The staff were outstanding, very helpful and welcoming, and gave us good restaurant recommendations. Housekeeping staff came around in the evenings to ensure our needs were met. Parking can be a bit tricky, but you're given a few options. Amazing breakfast buffet! Loved the artwork.”