“The hotel is located is very convenient region. The room is spacious with great view. The staff are friendly and extremely helpful. They guided us patiently how to take the public transport to the Neuschwanstein Castle and Hohenschwan Castle. ”
“There are bed bugs/fleas and I was bitten, both my legs and arms. Bites are swollen and still in pain until now. Also, the male receptionist (or perhaps the owner) was very rude. When we asked politely regarding the transport card and were concerned whether the cards had to be returned to them unlike the other cards like Kaprun summer card and Hallstatt card, he bluntly said, "I DON'T CARE and I have paid 3 EUR for that." (exact wording used) We asked very politely and did not expect such a rude……