8/10 Very Good! (1,019 reviews)
Staff was helpful in changing our room to get our 2 rooms closer together. I booked 2 rooms with balconies and the rooms were separated so we could not share our outdoor space. There were empty rooms between us and I thought they would have put us together originally. But they did correct this issue after we asked. The rooms were nice and were clean. The hotel had charm and was well maintained. We did have an issue of charges to our credit card that were not ours. The hotel said that they did not see these charges but they showed up on my card and were listed from the hotel. I was able to have this corrected by my credit card company but had to have my card changed because of fraud. Cannot understand how my card was used and charged to the hotel. Someone with access to my card number was responsible. This gave me an uncomfortable feeling about the security of the organization. Would not feel safe using this organization in the future.
Reviewed on May 22, 2026