This was one of the WORST HOTELSTAYS of OUR LIVES, the room was ABSOLUTLEY FILTHY! We had Driven over 2 hours& we were quite tired, upon our arrival there. Upon check in we WERE INFORMED that we would have a Mountain/Pool/ View, WE DID NOT! Upon entering the room THERE WAS A TREMENDOUS STALE SMOKE ODOR OF MANY YEARS, WHICH PERMENTATED OUR SENSES IMMEDIATELY! WE had asked for a NON-SMOKING ROOM with a PATIO. We did RECEIVE THE PATIO WHICH WAS SO ABSOLUTELY FILTHY THAT WE PUT DOWN TOWELS, SO AS NOT TO CATCH ANYTHING & with COVID PROTOCOLS we always take LYSOL Spray & LYSOL WIPES TO FORTIFY WHAT THE HOTELS OFFER, THIS WAS A TOTAL DISASTER, not ONLY was the ROOM SUPER FILTHY, I used the entire can of Lysol Spray & Wipes to CLEAN the ROOM & I had to KILL MOTHS ON BOTH THE CEILINGS & WALLS OF THE ROOM ALL NIGHT LONG! IT WAS TO LATE TO REQUEST THE HOTEL to change our room AS NO ONE IS AVAILABEL TO ASSIST GUESTS AFTER A CERTAIN HOUR & THE CASINO CLOSES @ 2:15-2:30pm WHEREAS THEY SHOULD CLOSE PERMANENTLY & RESTRUCTURE ALL SERVICES TEAR DOWN THE LODGE & REBUILD!! WE WILL NEVER STAY THERE AGAIN & WE MOST ASSUREDLY WILL NOT EVER RECCOMEND THIS CASINO TO ANYONE &LET'S ALSO NOT DISCOUNT THE SEVERELY, SEVERELY MOLDED CARPETING THE BEDDING HAD A SEVER SMOKE SCENT WHEREAS I SLEPT IN MY CLOTHING. WE SHOWERED 2 HOURS& BATHED UPON OUR RETURN HOME FROM THIS NIGHTMARE OF A HOTEL/CASINO STAY! We booked this stay through EXPEDIA & BOTH THE HOTEL/LODGE/CASINO, SHOULD REFUND OUR MONIES IMMEDIATELY!
