“Air conditioning did not work in mid-May but I think it’s because the season is early. It probably will work in June. Breakfast was simple but good. Pool was very nice. Room had a TV which was nice but the bathroom felt really outdated and always smelled like chlorine for some reason. Balcony was really nice. ”
“The staff at the reception was amazing, and the cleaning staff was excellent as well.
Unfortunately, the rest of the experience was very disappointing. Staff members were removing plates before guests had even finished their meals, and there was constant shouting throughout the hotel. The alcohol served at the bar was of very poor quality. Overall, this did not feel like a 5-star hotel experience at all.”
“You cannot fault this hotel. The rooms were bright,spacious and the beds were oh so comfortable. There was a wide and varied choice of food. But I think what stands out the most was the exceptional staff. Their customer service was second to none. Nothing was too much trouble. They were flexible and helpful. I would especially like to mention both Lisa Smith in guest services and Despina who was serving in the water park bar. Both went out of their way to be kind, helpful and extremely friendly.……
“Well thought out for families, still allowing sufficient space for privacy/quiet time for a couple with only child. Lots of activities and areas for our child to make friends. Excellent food, all the staff (particularly the unsung service heroes) were superb. A wonderful experience. Book any restaurant meals as early as possible!”
“Hotel created from abandoned village in the hills behind Rethymno. Gorgeous location and top notch accommodations. Breakfast was very good, and we had a great meal one night at the restaurant there. Wish we had stayed longer...”
“Top! Wie auf den Fotos , alles sauber, ruhig und mit toller Aussicht. Auch die Gastgeber als auch das Personal sehr freundlich und zuvorkommend. Halbpension empfehlenswert. Ein Leihwagen ist ebenfalls empfehlenswert, insofern man Ausflüge und desöfteren kleine Erledigungen ausführen will und die Halbpension nicht gebucht hat, nahezu notwendig. Demnach waren wir ( Paar ) rundum zufrieden und würden jederzeit wiederkommen, insofern die Wahl nochmals auf Kreta fallen sollte.”
“Das hotel sehr modern und toll angelegt. Wir hatten ein schönes Zimmer dadurch einen super Urlaub.
Ein kleiner Tipp-beim Abendessen war es unruhig, man fühlte man sich sehr gehetzt. Schade.”
“The serene and attentive experience at Amira practically guarantees my return. While the ambiance initially suggests a demographic of romantic couples, I visited for a getaway with my teenage daughter, and the execution was flawless. Their attention to detail is remarkable—from the intelligently designed suites to the highly proactive staff. The widespread buffet breakfast is a notable standout, offering extensive, flavorful choices alongside a custom egg station. The beach proximity, despite……
“Eigentlich alles perfekt - bis auf das Essen. Bin wirklich nicht verwöhnt, aber sowohl Fisch als auch Fleischgerichte waren IMMER nicht genießbar: zu Tode gegrillt oder gebraten. Kein Saft, kein Geschmack, hart & zäh. Ferner war das Live Cooking im Restaurant aufgrund einer fehlenden leistungsstarken Abzugsanlagen eine Räucherei der Gäste. Hier ist noch ganz viel Luft nach oben. Würde das Hotel aufgrund der Küche nicht nochmal buchen.”
“We had a fantastic 4 night stay. Jenny was a great host, very welcoming and efficient. The property is super clean and bright, with very clean pool, conveniently located for Spili beach and pottery village of Margarites where we spent several afternoons. We were on work schedule and wifi worked well too. Thanks so much!”