“The staff at the reception was amazing, and the cleaning staff was excellent as well.
Unfortunately, the rest of the experience was very disappointing. Staff members were removing plates before guests had even finished their meals, and there was constant shouting throughout the hotel. The alcohol served at the bar was of very poor quality. Overall, this did not feel like a 5-star hotel experience at all.”
“We have just returned from our sixth stay, and once again we had such a wonderful time.
From the delicious food and beautiful facilities to the incredibly friendly and welcoming staff, everything made our stay special. You can really feel that the entire team cares about making guests feel comfortable and well looked after.
The only thing that didn’t cooperate this time was the weather, but despite that, we had an excellent and relaxing time.
After visiting six times, I think that says……
“Das hotel sehr modern und toll angelegt. Wir hatten ein schönes Zimmer dadurch einen super Urlaub.
Ein kleiner Tipp-beim Abendessen war es unruhig, man fühlte man sich sehr gehetzt. Schade.”
“You cannot fault this hotel. The rooms were bright,spacious and the beds were oh so comfortable. There was a wide and varied choice of food. But I think what stands out the most was the exceptional staff. Their customer service was second to none. Nothing was too much trouble. They were flexible and helpful. I would especially like to mention both Lisa Smith in guest services and Despina who was serving in the water park bar. Both went out of their way to be kind, helpful and extremely friendly.……
“Well thought out for families, still allowing sufficient space for privacy/quiet time for a couple with only child. Lots of activities and areas for our child to make friends. Excellent food, all the staff (particularly the unsung service heroes) were superb. A wonderful experience. Book any restaurant meals as early as possible!”
“Entry to the Hilton hotel was met with the customary sit down (welcome drinks, towels, a run through of the map and facilities of the hotel) which was nice
Reception staff was friendly as expected which is a requirement for front office staff. This was offset by a couple of pretty angry and rude buggy drivers. Nevertheless, doesn’t change our impression of the hotel too much.
The hotel had many pools which would have been great in peak summer with lots of”
“Air conditioning did not work in mid-May but I think it’s because the season is early. It probably will work in June. Breakfast was simple but good. Pool was very nice. Room had a TV which was nice but the bathroom felt really outdated and always smelled like chlorine for some reason. Balcony was really nice. ”
“The serene and attentive experience at Amira practically guarantees my return. While the ambiance initially suggests a demographic of romantic couples, I visited for a getaway with my teenage daughter, and the execution was flawless. Their attention to detail is remarkable—from the intelligently designed suites to the highly proactive staff. The widespread buffet breakfast is a notable standout, offering extensive, flavorful choices alongside a custom egg station. The beach proximity, despite……
“Amazing service, clean delightful little
Boutique hotel. Breakfast was simple but delicious and plenty of choice - the eating area was amazing. Partially alfresco, chilled and bright. Room was fantastic and as an avid gym go-er, it was great to have decent weights and kit selection on site. Plenty to do a morning workout session in which is exactly what I wanted for my mini break. I travelled solo and I felt really looked after and comfortable. Buses into Reythmo old town easy to get and……
“Top! Wie auf den Fotos , alles sauber, ruhig und mit toller Aussicht. Auch die Gastgeber als auch das Personal sehr freundlich und zuvorkommend. Halbpension empfehlenswert. Ein Leihwagen ist ebenfalls empfehlenswert, insofern man Ausflüge und desöfteren kleine Erledigungen ausführen will und die Halbpension nicht gebucht hat, nahezu notwendig. Demnach waren wir ( Paar ) rundum zufrieden und würden jederzeit wiederkommen, insofern die Wahl nochmals auf Kreta fallen sollte.”