“When we checked into our room, we were extremely disappointed with the condition of the accommodation. The room had bugs/insects, visible marks and stains, and was not in the condition we expected based on the booking description. This made our stay very uncomfortable and unacceptable.
In addition, we were required to pay a FJD $100 bond in cash because the receptionist advised that their EFTPOS machine was not working. We were not given the option to pay by card.
After raising our concerns……
“Great alternative to the resorts on Denarau Island at 1/4 the cost. Taxi rides to the marina and Buka bus were only $20 fjd and you have full access to every beach. Rooms were spacious and while the grounds could be maintained a little better, the staff was amazing and they really worked hard to make sure I had everything that I needed. The owner invited me and my friend to an amazing bbq the last night I was there and he was really an amazing chef!”
“Although I ordered sea view room for three nights, I was very disappointed that the room was above the kitchen, so the whole room smelled of smoke !!!”