Southeast Region Chalets

"Not very modern and a lack of facilities. No swimming pool or gym, no outside space to sit down and relax. Food ok."

"Great hotel to stay when flying to or from São Paulo"

"My recent stay at the Miramar was a mixed experience with positive memorable highlights, but unfortunately a couple of negative experiences overshadowed my stay. I was staying solo at the hotel for 4-nights, and was pleasantly surprised at the excellent facilities of the rooftop pool, gym and extensive breakfast. For someone who travels over 100 nights a year, this was one of the best breakfasts in variety, quality and added touches that I wouldn’t usually expect. The staff were attentive, always willing to help and I recall lovely interactions with the concierge daily. Unfortunately my stay was overshadowed by an unusual no-visitor policy in the hotel, meaning no visitor can enter the hotel beyond the lobby. I can understand this for security purposes and avoiding unpaying guests in using hotel facilities, e.g pool and gym. But for business travellers, this could be extremely limiting with not allowing guests to accommodate paying clients in the restaurant / bar, or collaborate in working areas. It was the handling of my complaint which was the frustrating element, with delays in response from management, the chasing with front desk, and often condescending comments and interruptions from staff when discussing my complaint. Additionally, due to the high security from the hotel, I felt a lack of privacy with someone watching your every move and I see this is a common thought noted by other reviewers. Overall, I’m highly satisfied by the hotels offering, but disappointed. "

"Excellent location , safety, beautiful hotel it just need renovations in some amenities. Friendly staff, clean rooms and amenities , amazing views from rooms and roof as well."

"We had a short overnight stay and this hotel was good. Limited shuttle times as it’s a distance from the airport. The breakfast buffet was varied and we were able to grab some fruit before our early departure."

"This"

"Location and room views are great"

"Clean room"

"Embora o local seja limpo e muito perto do aeroporto eu jamais ficaria aqui de novo por duas razoes 1. Não da pra dormir. O barulho é simplesmente horrivel e alto demais, de carros, caminhoes e muita buzina a noite toda, e 2. O shuttle pra levar ate o aeroporto nunca esta disponível, eles nao tem vans o suficiente e voce precisa pagar Uber ou Taxi, que me custou para 5 minutos (Porque é literalmente ali o aeroporto) R$ 100 Ou seja. não recomendo."