Ranches in Southeast Region

"We stayed in the executive level so had access to the executive lounge. Which was nice but quite small. The bathrooms were a little old. Some staff were excellent, some not quite so keen to help. Very good breakfasts! The Hilton is quite a big and busy hotel but very well located "

"This hotel is in a prime location with incredible beach access and overall strip access. We enjoyed the private section of the beach, the rooftop pool, onsite gym and even the sauna. We traveled with another couple and really took advantage of the amenities. Our original room had some issues and we were quickly upgraded to a newly renovated room which took us from a full ocean view to a partial ocean view, but incredible view of the city and favelas. The staff was truly wonderful. Special shoutout to Diana who quickly took care of our room situation and assisted us with a late checkout since our flight is a red eye. We will definitely be back. "

"Exceptional service from the staff. "

"Poner cortineros, entra demasiada luz a través de las cortinas "

"The staff are okay the service was okay the problem was mainly the condition of the hotel the upstairs sauna smoke was going all over the floor the hallways were dripping... the elevators and hallways smelled like strong cleaning products but we smelled also burnt food and the bathroom in our room"

"Overall good hotel in a nice location Rooms can be upgraded especially the shower "

"Shuttle runs every hour, easy to get to, and has stores inside the hotel for things you may need "

"Breakfast buffet look but the cappuccino from the machine came it sweet. Also the shuttle pickup was every hour only which was not useful. If you have difficulty walking long distances, the shuttle drop off location was far from the terminal."

"Breakfast was not fresh and everything was cold. The airport shuttle is easy to find the location but it took more than an hour for someone to pick up. Driver was reckless and very rude."