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"Room was not cleaned and they charged my card the next day claiming they found hair dye when I wear a wig and had no dye whatsoever"

"Na"

"Bed was comfy, but the bathroom left something to be desired. Small space and the towel rack fell off of its perch as soon as i set the towel on it."

"Good "

"Extraordinary and an extraordinary value."

"Staff are very friendly and the room was clean and orderly "

"Great room, short walk to concert."

"The floor in the room was dirty, as if it hadn’t been cleaned in months. The iron didn’t work properly — water was leaking onto my clothes while ironing, so I had to change my outfit. The room itself was spacious, and the bed was comfortable. It’s okay for a one-night stay. Communication: I sent two messages a few days before arrival asking about the shuttle service, but never received a reply. So, I called two days before my arrival to ask whether I needed to schedule the shuttle in advance. I was immediately put on hold, and after a few minutes, I was told to expect the shuttle in 30–40 minutes. When I repeated that I was arriving in two days and was only asking about scheduling in advance, the staff member replied that he couldn’t understand my accent and that I should call only after I had arrived and picked up my bags, and hanged up. On the day of my arrival, I called after landing (but before exiting the plane) and waited no more than 5 minutes for the shuttle, so good job on that!"

"The rooms where clean and the staff was excellent to work with. I would recommend this hotel if you're staying in the Woodlands."