预订斯普林菲尔德酒店宾馆住宿限时优惠

“Beware! Prepaid through Expedia weeks ago for a King with a sofa bed (clearly stated in my confirmation) but when I checked in about 3:30 pm the front desk clerk put me in a standard double room. About a $40 dollar price difference! First he blamed Expedia for sending them the wrong room request but when I asked for proof that they’d gotten a request for a double room from Expedia he told me he couldn’t provide this and changed his story, saying that they can never “guarantee” the room……

“Most of the staff was pleasant and friendly upon arrival and checkout however, after we checked out and our bill was paid, they charged us $586.25 saying a smoke sensor went off in our room. We do not smoke and only in the room at night to sleep during our stay as we were at a reunion/birthday celebration. We used the microwave once to warm up a piece of pizza, the only thing that could have tripped the sensor. After I discovered the charge, the assistant manager Stella basically said there’s……

“Came with a friend for a night. The front desk staff was very friendly. Our room was clean & well stocked with toiletries. We used the pool area, which could’ve been cleaner. The location was close to a few restaurants (Cracker Barrel & Bob Evans) & convenient for our travel needs.”

“very good！”

“The staff were very helpful and the breakfast was good. Unfortunately the rooms were not thoroughly cleaned. There was dust in the bathroom and it looked like the room and hallway were never vacuumed. The elevator was broken, the pool was out of commission, and the ice maker on the second floor was broken. This is not what I expect from a Holiday Inn Express.”

“It felt skimpy. Limited towels, limited maintenance. The buffet was adequate but everything felt more inexpensive than healthy. Guess that's what you get for booking on price. The staff was helpful and friendly.”

“不好 开水也没有 空调噪音大”

“The place was very nice and relaxing. The gentleman who owns the place is definitely a gentleman. He brought my heavy baggage downstairs to my car. What a nice man. I would recommend this place to anyone.”

“Noise”

“The front desk staff was very helpful. Our room was quaint and clean. I would highly recommend !”

“Mediocre hotel, nothing special.”

“Great location. Undergoing some minor renovations. Quiet, secure, great breakfast!”

“Sheets were dirty. Did not stay ! Tried to cancel reservation. I want a refund.”