8.4/10 Very Good! (1,004 reviews)
the check in check out process and our butlers were amazing. the powder room toilet was malfunctioning. the washer dryer would flood the floor on the intense dry setting but not the gentle dry setting. the microwave was confusing. the sofa bed was full of sand particles. the bathtub was not clean properly. the room was full of tiny ants throughout the apartment when we arrived that were crawling on all the surfaces and our . . .
we needed them to re clean the master bathroom, we needed them to re clean the room and spray ants repellant. we needed them to fix the toilet bowl flush in the powder room. all of these during day one upon arrival. we needed to constantly ask for more towels. the butlers took care of everything though. I would return but only if we were given the butlers again. Jimmy and Britany were the best. the access to the beach and the pool were very good. the dinner choices were poor and the buffet area was small and did not look very good. service overall was amazing. off site activities were good. shuttle service was good.
Reviewed on Sep 4, 2026
