- Disliked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2020
Photo gallery
Guest reviews
Good
51 reviews
Guests rated this property 3.9/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Parking included
Air Conditioning
Restaurant
Breakfast Available
Cleaning and safety practices
Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided
Map
3 Mullett Street, St Lucia, St. Lucia, KwaZulu-Natal
Explore the area
St Lucia Crocodile Centre3 min drive
St. Lucia Estuary Beach12 min drive
Monzi Golf Club18 min drive
Hluhluwe (HLW)67 min drive
Choose dates to view prices
Twin Room, Ground Floor
Photos of Twin Room, Ground Floor
Twin Room, Ground Floor
More detailsRoom amenities
- 258 sq ft
- Sleeps 2
- 2 Twin Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
2 Twin Beds
258-sq-foot room, patio with garden views
Entertainment - 32-inch LED TV with premium channels
Food & Drink - Coffee/tea maker
Sleep - Linens
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and access to in-room childcare
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar in bathtub and wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Twin Room, Interleading
Photos of Twin Room, Interleading
Twin Room, Interleading
More detailsRoom amenities
- 258 sq ft
- Sleeps 2
- 2 Twin Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
2 Twin Beds
258-sq-foot room, patio with garden views
Entertainment - 32-inch LED TV with premium channels
Food & Drink - Coffee/tea maker
Sleep - Linens
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and access to in-room childcare
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar in bathtub and wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
King Room, Ground Floor
Photos of King Room, Ground Floor
King Room, Ground Floor
More detailsRoom amenities
- 258 sq ft
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
258-sq-foot room, patio with garden views
Entertainment - 32-inch LED TV with premium channels
Food & Drink - Coffee/tea maker
Sleep - Linens
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and access to in-room childcare
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar in bathtub and wheelchair accessible
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
King Room, First Floor
Photos of King Room, First Floor
King Room, First Floor
More detailsRoom amenities
- 258 sq ft
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
258-sq-foot room, patio with garden views
Entertainment - 32-inch LED TV with premium channels
Food & Drink - Coffee/tea maker
Sleep - Linens
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and access to in-room childcare
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar in bathtub and wheelchair accessible
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
King Room, Interleading
Photos of King Room, Interleading
King Room, Interleading
More detailsRoom amenities
- 258 sq ft
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
258-sq-foot room, patio with garden views
Entertainment - 32-inch LED TV with premium channels
Food & Drink - Coffee/tea maker
Sleep - Linens
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and access to in-room childcare
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar in bathtub and wheelchair accessible
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
About this area
St. Lucia
Elephant Lake Hotel is located on the waterfront and in an area with good shopping. St Lucia Crocodile Centre and Monzi Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore iSimangaliso Wetland Park and St. Lucia Estuary Beach. Discover the area's wildlife on a nearby safari, or try your luck with game drives.
Visit our St. Lucia travel guideWhat's nearby
- St Lucia Crocodile Centre - 3 min drive
- St. Lucia Estuary Beach - 12 min drive
- Monzi Golf Club - 18 min drive
- Mission Rocks Beach - 37 min drive
- Lake St. Lucia Viewpoint - 41 min drive
Getting around
- King Shaka Intl. Airport (DUR) - 146 min drive
Restaurants
- Venue 1 – Serves breakfast, lunch, and dinner.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking
- Free RV/bus/truck parking
- Free nearby parking
- 24-hour roundtrip airport shuttle (surcharge)
- Airport shuttle on request
- Area shuttle (surcharge)
- Beach shuttle (surcharge)
- Cruise terminal shuttle (surcharge)
Food and drink
- Buffet breakfast available for a fee daily 7:00 AM–9:30 AM
- 1 restaurant
- 1 bar
- Free daily reception
Things to do
- Ecotours
- Outdoor pool
- Playground
Family friendly
- Babysitting/childcare (surcharge)
- Dry cleaning service
- In-room child care (surcharge)
- Outdoor pool
- Playground
Conveniences
- No elevators
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Luggage storage
- Tour/ticket assistance
Languages spoken
- Afrikaans
- English
- Zulu
Business services
- 1 meeting room
- Conference center (1399 square feet of space)
Outdoors
- Garden
- Pool sun loungers
- Rooftop terrace
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- In-room accessibility
- Wheelchair accessible (may have limitations)
More
- Beach towels
- Designated smoking areas
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Linens
Bathroom
- Free toiletries
- Hair dryer
- Towels
Entertainment
- 32-inch LED TV
- Premium channels
- Satellite channels
Food and drink
- Coffee/tea maker
Outdoor space
- Patio
More
- Desk
- Safe
Policies
Check-in
Check-in from 2:00 PM - 8:00 PM
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Express check-out
Special check-in instructions
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Individually-wrapped food options are available for breakfast
Each guestroom is kept vacant for a minimum of 24 hours between bookings
We should mention
This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
National rating
Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
Property is also known as
Elephant Lake Hotel St. Lucia
Elephant Lake St. Lucia
Elephant Lake Hotel
Elephant Lake Hotel Hotel
Elephant Lake Hotel St. Lucia
Elephant Lake Hotel Hotel St. Lucia
Frequently asked questions
Guest reviews
3.9
Cleanliness
3.9
Service and Staff
2.0
Amenities
3.7
Property condition
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay. We were one of the lucky ones to to see a Hippo coming up to the swimming pool to drink water from the pool.
Stayed 2 nights in Feb 2020
- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I never stay tried to cancel no response. Very hard to contact you ir cancel
Stayed 1 night in Jan 2020
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019