4/5 Good
Lynette
Traveled with family
Apr 6, 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Elephant Lake Hotel
Photo gallery for Elephant Lake Hotel
Overview of Elephant Lake Hotel
Elephant Lake Hotel
3.8/5 Good
Guests rated this property 3.9/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air conditioning
- Restaurant
- Breakfast available
Cleaning and safety practices
- Cleaned with disinfectant
- 24-hour vacancy between guest room stays
- Hand sanitizer provided
3 Mullett Street, St Lucia, St. Lucia, KwaZulu-Natal, 3936
Explore the area
- St Lucia Crocodile Centre3 min drive
- St. Lucia Estuary Beach11 min drive
- Monzi Golf Club18 min drive
- Hluhluwe (HLW)67 min drive
Choose dates to view prices
About this area
St. Lucia
Elephant Lake Hotel is located on the waterfront and in an area with good shopping. ISimangaliso Wetland Park and St. Lucia Estuary Beach reflect the area's natural beauty and area attractions include St Lucia Crocodile Centre and Cape Vidal. Discover the area's wildlife on a nearby safari, or try your luck with game drives.
View in a map
What's nearby
- St Lucia Crocodile Centre - 3 min drive
- St. Lucia Estuary Beach - 11 min drive
- Monzi Golf Club - 18 min drive
- Mission Rocks Beach - 28 min drive
- Lake St. Lucia Viewpoint - 30 min drive
Getting around
- King Shaka Intl. Airport (DUR) - 146 min drive
Restaurants
- Ocean Basket — 2 min walk
- Braza — 2 min walk
- Kauai Restaurant — 2 min walk
- Barraca — 2 min walk
- Ocean Sizzler — 4 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.
Property amenities
Internet
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
- Free RV/bus/truck parking on site
- Free offsite parking
- Airport shuttle on request
- Area shuttle (surcharge)
- Beach shuttle (surcharge)
- Cruise terminal shuttle (surcharge)
Food and drink
- English breakfast available for a fee daily 7:00 AM–9:30 AM: ZAR 150 for adults and ZAR 100 for children
- 1 restaurant
- 1 bar
- Free daily reception
Things to do
- Ecotours
- Outdoor pool
- Playground
Family friendly
- Babysitting/childcare (surcharge)
- In-room child care (surcharge)
- Outdoor pool
- Playground
Conveniences
- No elevators
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Luggage storage
- Tour/ticket assistance
Languages spoken
- Afrikaans
- English
- Zulu
Business services
- Conference center (1399 square feet of space)
- Meeting room
Outdoors
- Garden
- Pool sun loungers
- Rooftop terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Grab bar near toilet
- In-room accessibility
- Wheelchair accessible (may have limitations)
More
- Beach towels
- Designated smoking areas
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Bed sheets
Bathroom
- Free toiletries
- Hair dryer
- Towels
Entertainment
- 32-inch LED TV
- Premium channels
- Satellite channels
Food and drink
- Coffee/tea maker
Outdoor space
- Patio
More
- Desk
- Safe
Similar properties
See similar properties
St. Lucia
Guest rating 3.5+
Business friendly
Washer and dryer
Free WiFi
Hotel
3 star
Policies
Check-in
Check-in from 2:00 PM - 8:00 PM
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Express check-out
Special check-in instructions
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Renovations and closures
The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
- Dining venue(s)
- Fitness facilities
- Shuttle services
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for English breakfast: ZAR 150 for adults and ZAR 100 for children (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
We should mention
This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
National rating
Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
Property is also known as
Elephant Lake Hotel St. Lucia
Elephant Lake St. Lucia
Elephant Lake Hotel
Elephant Lake Hotel Hotel
Elephant Lake Hotel St. Lucia
Elephant Lake Hotel Hotel St. Lucia
Frequently asked questions
Overall score and ratings
3.8
Good
3.9/5
Cleanliness
3.9/5
Staff & service
2.0/5
Amenities
3.8/5
Property conditions & facilities
3/5 Okay
jean claude
Apr 5, 2021
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021
3/5 Okay
Kriben
Mar 23, 2021
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
nhappy
Stayed 3 nights in Mar 2021
1/5 Terrible
Darren
Mar 7, 2021
Stayed 1 night in Mar 2021
4/5 Good
Israel
Business traveler
Feb 15, 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021