Ratings based on 324 Verified Reviews

3.1 out of 5
56% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.3 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Panama City, Florida

Awful experience

Posted Aug 16, 2017
Pros: Nothing
Cons: Customer service, room maintenance, keeping your word
Location: bad area
Hotel wasn't in the greatest part of town. Check in went very easy, walked into the room, and it was like walking into a sauna. Not an issue though, we were just dropping our things off and heading to the Trop for a Rays game. The AC unit was on low, so I turned it on high, figuring it would be a lot cooler following the game. used the bathroom real quick, and the toilet back up. Informed the lady at the desk on our way out, and she said it would get taken care of. 6 hours later we return, walk into the room, and it is still a sauna in there. I call the desk, and inform them of the situation. I was informed that they were full, and there was no maintenance available. I got both of my kids into the shower, and they said there was barely any water coming out of the shower head. After a 30 minute wait, the lady at the desk made it to our room, and she agreed it was really hot. She said she would make a note of it, and we would get some money back upon check out. I finally got a shower, and the water pressure was horrible. Had a very difficult time getting to sleep. Got up in the morning, and checked out as soon as possible. Got down to the desk, informed the lady about the issues, and she acted like she could care less. I didn't want to make a scene in front of my kids, and we had to get on the road.
5 out of 5
by A verified traveler

Posted Jul 12, 2017 on Hotels
Great place to stay! Everyone working there was very nice and helpful. It is wonderful to be in a place away from home where every worker appears to love their job. Special thanks to Tony who was at the front desk, a very kind gentleman.
3 out of 5
by Robert

This traveler left a rating score only Posted Jul 11, 2017 on Hotels
4 out of 5
by Joel

Worth it

Posted Jul 9, 2017 on Hotels
I have nothing bad to say. Friendly staff, decent condition, and not in a shady area.
1 out of 5
by A verified traveler from FL

The hotel need to be up dated

Posted Jul 8, 2017 on Orbitz
The hotel doors to the room we wound have to push to make Ser they wound close the morning meal was fine it looks like they just up dated the lobby nothing eles
2 out of 5
by A verified traveler

Posted Jul 6, 2017
Elevator smelled of smoke, and not the legal kind. The ceiling in my room was disgusting and that made me question how clean everything else might really be. I have only been in one hotel room that was worse and that one gave my daughter bug bites.
2 out of 5
by A verified traveler

Lousy hotel

Posted Jun 29, 2017 on Hotels
Run down and smelly lobby. Pass as better hotels in the area.Shower barely worked and could get more water out of the faucet!
4 out of 5
by David

Nice Place

Posted Jun 28, 2017 on Hotels
The hotel was nothing special, but it was nice, and the staff was outstanding, from the maids to the desk clerk, to the people who clean the breakfast area. Excellent location for everything I wanted to do.
5 out of 5
by Ellen

Quality Inn gives you Quality

Posted Jun 27, 2017 on Hotels
Went to Trop Field to see a ballgame. The accommodations were very good and the hotel was extremely clean. If I'm ever in the area again I would stay here again!
5 out of 5
by Wanda

NICE

Posted Jun 26, 2017 on Hotels
Room was clean...I received exactly what I requested...staff was very attentive