Novotel Stevenage

Property class: 4

Choose dates to view prices

You can look forward to a terrace, a garden, and a playground at Novotel Stevenage. The on-site international cuisine restaurant, Elements, offers breakfast, lunch, dinner, light fare, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 Queen Bed with Sofa bed (Premium)

A hotel room with a bed, a desk with a computer, a chair, a TV, and a window with curtains.

Superior Room, 1 Queen Bed with Sofa bed (Premium)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed (Premium)

A hotel room with a bed, a desk with a computer, a chair, a TV, and a window with curtains.

Superior Room, 1 Queen Bed (Premium)

8.6 out of 10
Excellent
(9 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Twin Beds (Premium)

A bathroom with a sink, mirror, and shower.

Superior Twin Room, 2 Twin Beds (Premium)

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
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About the neighborhood

Located in Stevenage, Novotel Stevenage is near the airport and near a train station. The area's natural beauty can be seen at Knebworth Country Park and Stanborough Park, while Gordon Craig Theatre and The New Maynard Gallery are cultural highlights. Stevenage Community Arts Centre and Stevenage Arts & Leisure Centre are also worth visiting. Visit our Stevenage travel guide
Map
Knebworth Park, Stevenage, England, SG1 2AX

What's nearby

  • A steam locomotive with the number 5972, displayed in a museum setting with brick walls and a high ceiling.
    Warner Bros. Studio Tour London
    46 min drive - 25.3 miles
  • Knebworth Country Park
    1 min walk - 0.1 miles
  • Lamex Stadium
    2 min drive - 0.8 miles
  • Gordon Craig Theatre
    3 min drive - 1.7 miles
  • Knebworth House
    4 min drive - 1.7 miles

Getting around

  • Stevenage (XVJ-Stevenage Train Station)
    3 min drive
  • Luton Airport (LTN)
    20 min drive

Restaurants

  • wagamama
    2 min drive
  • McDonald's
    3 min drive
  • Starbucks
    4 min drive
  • Burger King
    2 min drive
  • Starbucks
    7 min walk

About this property

Novotel Stevenage

  • Upscale hotel near Knebworth House
  • You can look forward to a terrace, a garden, and a playground at Novotel Stevenage. The on-site international cuisine restaurant, Elements, offers breakfast, lunch, dinner, light fare, and kids' meals. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Free self parking
    • Buffet breakfast (surcharge), express check-out, and express check-in
    • A banquet hall, smoke-free premises, and a 24-hour front desk
  • Room features
  • All 102 rooms offer comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes.
  • Other amenities include:
    • Sofa beds and free cribs/infant beds
    • Bathrooms with shower/tub combinations and hair dryers
    • TVs with digital channels
    • Recycling, coffee/tea makers, and daily housekeeping

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Frequently asked questions

Is Novotel Stevenage pet-friendly?

Yes, pets are allowed at this property. There's a deposit of GBP 20.00 per night and a fee of GBP 20 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Novotel Stevenage?

Check-in start time: 3:00 PM; Check-in end time: 2:00 PM.

What time is check-out at Novotel Stevenage?

Check-out is at 11 AM.

Where is Novotel Stevenage located?

Situated near the airport, this hotel is within a 15-minute walk of Knebworth Country Park and Lamex Stadium. Gordon Craig Theatre and Knebworth House are also within 2 mi (3 km). Stevenage (XVJ-Stevenage Train Station) is 28 minutes by foot and Stevenage Station is 29 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Stevenage Reviews

8.0

Very Good

8.2

Cleanliness

7.8

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 286 out of 796 reviews
Rating 8 - Good. 305 out of 796 reviews
Rating 6 - Okay. 116 out of 796 reviews
Rating 4 - Poor. 63 out of 796 reviews
Rating 2 - Terrible. 26 out of 796 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Experience

Very good stay, would recommend
Stayed 2 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, nice, tidy and quiet. Perfect to have a rest.
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just handy to the motorway
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Liked: Room comfort

Novotel near Knebworth

Really comfortable beds. Dogs accepted . Easy check in . Food ok nothing special. Not very hygienic outside - tables never cleaned. Busy in mornings and so breakfast was running out.
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service
The room was nice clean but the stay was let down by the food and restaurant tables full of dirty plates food breakfast was cold and had hairs in it and lack of choice and staff wasn’t very polite
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Plenty of parking spaces when I arrived in the late afternoon. Check in went smoothly. Spacious and clean room. No room service.
Stayed 3 nights in Jul 2022
Verified review

6/10 Okay

Disliked: Property conditions & facilities

Family wedding

Carpet in the room was stained and rucked up.
Stayed 1 night in May 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not enough staff at breakfast
Stayed 1 night in May 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was excellent. Instructions are needed for breakfast if no-one around as 1st time we didn't, and others know what to do. We were near very noisy clients until early hours so maybe reminders needed to be quiet. Our room overlooked a grassy area where it was delightful to see rabbits 🐇 running around.
Stayed 3 nights in Jul 2022
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Terrible

Stay was unexpected hotel room was dirty shower worked but water didnt drain away properly overall wouldnt go again
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good

No problems at all
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
1. Broken loo seat - trapped my finger 2. I met 4 members of staff 3 were lovely, 1 was surly - couldn't raise a smile
Stayed 1 night in Jul 2022
Verified review

4/10 Poor

Disliked: Cleanliness
Room was decent but constant loud drone/hum from ventilation system even with air con switched off. Faecal stains on toilet walls and door frame! Sofa was dirty. No waiting staff at Breakfast and no orange juice. Staff allow for guests to smoke around the entrance door
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort

Novotel Stevenage

Stayed twice recently. First time the shower cubicle wasn’t draining (was blocked) and couldn’t send anyone to fix it. Second time the air conditioning was playing up (different room). The general condition of the hotel is appalling for a 4 star hotel, minor signs of damage everywhere, giving the impression that standards have fallen drastically. It is in need of an urgent refit/update. My experiences have put me off wanting to stay there in future.
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Horrible stuff

My problem was with two stuff at check in, they were very rude,as soon as they saw me,they started laughing and giggling. I booked double bed,but they gave me 2 singles,I had to go to reception, to complain before they got they will change it and still very rude
Stayed 1 night in Jun 2022
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Nice clean hotel, let down by a few issues

Room was nice and clean, air con in the room too so was very comfortable, slight problem with the key card reader in the room to turn on the lights, the socket had to be pushed into the wall to get it to work the fact the man on the desk knew this suggests it may of been like this some time? Or is a general problem with a lot of the card readers? this didn’t spoil our stay at all just a minor inconvenience, however the breakfast did spoil it, the food was ok but all seemed a little disorganised, there was no cups to get coffee from the machine despite asking several times, when we did get cups the coffee machine wasn’t working properly and I ended up with half a cup of brown gunk even after trying a different type of coffee so I gave up. To sum up I think general maintenance needs to be improved and more staff are needed at the breakfast area
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

erg comfortabel

erg mooi ingerichte, ruime kamer, zeer goede bedden en een zitje dat ook echt goed zit. Een klein koelkastje, airco en tot mijn verbazing geen verkeerslawaai (wij zaten aan de achterzijde beneden). Moet je wel de ramen dicht houden. Vriendelijke receptie. top!
Stayed 2 nights in Sep 2022
Verified review

6/10 Okay

Great location

Location was perfect! But Stay was ok - room smelt a little Smokey/dog. Could not access the room each time I had to get reception to redo card. Other guests were inconsiderate including a regally loud man in bar - banging on doors at 2am 4am 5am and exiting through alarmed exit meant my sleep was not good.
Stayed 2 nights in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Clean tidy room and bathroom.
Stayed 2 nights in Jun 2022
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Spacious surroundings.
Stayed 2 nights in Jun 2022
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Below expectations regarding room, breakfast and dinner.
Stayed 2 nights in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel, staff not always the best!

This wasnt a cheap stay, we were heading to Knebworth for a gig. Contacted the hotel regarding check in time, 3pm, gates to the gig opened at 11am. On arrival to the hotel 12:30pm, we again checked if there was a chance we coukd check in, if the our room happened to be ready. Again got a very abrupt no, check in is at 3pm. I have no issues with the time, it is what it is but noticed other guest checking in. I asked one, they informed me when they adked about early checkin, they were told you had to by £25 per room. I was never given this option but also annoys me that the hotel obvious only doing it for the extra money. We found the bar and waiting staff un helpful, not providing cutlery or clearing empties. Room was very nice, spacious, clean. Breakfast was also very nice, lots of choice, constantly replenished.
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for overnight stay with dog. Staff very friendly. Room great - fab shower, bed and tv.
Stayed 1 night in May 2022
Verified review

8/10 Good

Disliked: Property conditions & facilities
Awful We had to leave for the airport at 3.30am and outside was what looked like a prostitute and her pimp. It was really unpleasant walking to the car
Stayed 1 night in May 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a good stop over point

comfy with good food.
Stayed 2 nights in Apr 2022