Stoke-on-Trent Castle Hotels

"Fabulous place to stay. Completely unique accommodation and it really did feel as though we were staying in a fairytale castle. Very responsive and helpful host. There were 7 of us staying for a birthday celebration and it is just perfect for relaxing and enjoying each others company. The period bedrooms and the contrasting modern en-suite bathrooms are absolutely stunning. We have already booked again for next year "

"Yes very good service most enjoyable "

"Very clean & nice mannered staff . Leaving bags no problem. Nice breakfast plenty of choice."

"Absolutely shocking. Stunk off Stale Curry and Urine. Nothing maintained, dangerous electricals, bed linen unwashed and no covers on the yellow/brown pillows and quilts. Food still in the sink, urine in the toilet and a huge wet patch in one of the rooms carpets. There were only room to sleep 3 even though there were 4 of us that we had booked so had to arrange alternative accommodation and no refund accepted from the landlord even though he agreed it while we were at the property. I wish i could upload photos and videos for all to see."

"Great overnight stay while visiting Alton towers staff at check in and breakfast were all very helpful. Good variety of options at breakfast. Room spacious and clean "

"Spotless and good reception. "

"Clean and quiet. In need of some refurbishment but overall a cheap hotel and great value for money"

"I did not use restaurant. Although i did use Latte coffee machine 👌. Room was comfortable, bed extremely so👌. All room facilities were great. Staff very friendly & helpful. As a solo traveler i felt safe. Parking the only issue due to its proximity to Trentham Garden, restaurants & shops. People openly parking in hotel parking spaces & walking over to the shops. "

"Very helpful staff and lovely clean room. The shower head was not the cleanest. You must disinfect a shower at least every quarter and log results (legislative). More often if required. Breakfast could have been more flexible with regards to choice and would have preferred not to have paid extra for certain foods. Overall a lovely stay however."