“Clayhanger Guest House is excellent value for money. I was greeted by Hong who was polite and helpful and showed me to a beautifully clean, comfortable and well equipped single on-suite at the top of the house. (Perhaps some mention of the position of the rooms within the house, would be helpful to visitors less mobile than me.) In addition to the usual toiletries and tea/coffee making facilities there was also a tv, internet access, fridge, hair dryer and a fan.
I think that a little extra……
“The room was clean and reasonably priced. Sadly I didn’t sleep well as the mattress wasn’t very comfortable - small for a double, and it felt like we were rolling together . Hong had kindly given us a room at the back of the house as I mentioned I am a light sleeper, but because it wasn’t the property I was expecting to stay in, it meant it was near to the main road which was quite noisy through most of the night on and off. I mention this in case others are in a similar position. It was also a……
“Unfortunately, the property did not meet reasonable cleanliness or maintenance standards.
On arrival, the oven and hob were visibly dirty with grease and residue, and the kitchen overall did not appear to have been properly cleaned. There was no bin provided anywhere in the property, only loose bin bags left for guests to manage waste themselves.
The bathroom showed visible mould around the shower area. This is a hygiene issue that should not be present in a paid short-term let.
The sofa in……
“A superb location with lovely garden views. Very serene, grand setting. Our room was in the China wing, beautiful room, very cosy. The common lounge room was inviting and grand, in fact the whole place is grand! Breakfast was excellent, select a cooked choice from the menu. Cereal, toast and juice alway available at buffet. Staff are lovely and well received at reception. Plenty of car parking. A delightful stay. Will stay longer next time. Love it.”