Stoke-on-Trent Town Houses

"The staff were all lovely,the breakfast was delicious too,lots of choice,the room was really nice ,but the bed was awful,we both found it so uncomfortable ,the premier inn bed is so much more comfortable and bigger,plus the quilt was very small for the bed,the bathroom was lovely and clean,and the shower was good for me been upright,the pressure wasnt very good though,apart from the bed ,everything was really nice,we enjoyed our stay,and all the staff,checkin and breakfast restaurant staff were really nice too"

"All staff we had any interaction with were very helpful and friendly "

"This is a lovely, authentic and peaceful hotel set in rural countryside. It has a beautifully decorated lounge with lots of wood panelling and leather sofas. The staff are friendly and the restaurant good."

"Room wasn’t ready when we arrived but after speaking to reception, it was sorted promptly. Friendly team who took their time to interact with my young daughter. Room was clean and serviced daily if requested. "

"Real easy freindly check in. Rooms are clean and adequately appointed. It was a spacious double room, with generous size bathroom with bath tub. Its nice to have iron, ironing board, trouser press, hairdryer and fan. Unfortunately the pillows are a bit inadequate. Provided with 3 very flat, very warn pillows for a double room for two people. We put up with this as it'd been a long day and couldn't be bothered to go to reception. Im sure they would have sorted thisbout if we'd asked. Also the shower (which mixer looks to have been recently replaced) was very temperamental. Basically a lot of fiddling to get a usable temperature, the finest adjustment being either very cold or scolding hot. Overall for a 2 star hotel at the price we paid a reasonable stay and somewhere we would stay again for affordable hassle free accommodation. "

"Wow - what a great host and accomodation! "

"Yes very good service most enjoyable "

"Absolutely shocking. Stunk off Stale Curry and Urine. Nothing maintained, dangerous electricals, bed linen unwashed and no covers on the yellow/brown pillows and quilts. Food still in the sink, urine in the toilet and a huge wet patch in one of the rooms carpets. There were only room to sleep 3 even though there were 4 of us that we had booked so had to arrange alternative accommodation and no refund accepted from the landlord even though he agreed it while we were at the property. I wish i could upload photos and videos for all to see."

"I did not use restaurant. Although i did use Latte coffee machine 👌. Room was comfortable, bed extremely so👌. All room facilities were great. Staff very friendly & helpful. As a solo traveler i felt safe. Parking the only issue due to its proximity to Trentham Garden, restaurants & shops. People openly parking in hotel parking spaces & walking over to the shops. "