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Indoor pool
Indoor pool
Premium bedding, down comforters, pillowtop beds, in-room safe
42-inch flat-screen TV with cable channels, MP3 dock

4.1/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Free Airport Shuttle
  • Air Conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationOld Erie Canal Historic State Park8 min drive
    AirportSyracuse, NY (SYR-Hancock Intl.)11 min drive
    Popular LocationSt. Joseph's Hospital Health Center13 min drive
    Popular LocationCrouse Hospital14 min drive

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  • Standard Room, 2 Double Beds

    4.3/5 guest room rating

    Room amenities

    • 312 sq ft
    • Sleeps 5
    • 2 Double Beds
    More detailsStandard Room, 2 Double Beds
  • Standard Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 312 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsStandard Room, 1 King Bed
  • Deluxe Room, 1 King Bed with Sofa bed

    Room amenities

    • 457 sq ft
    • Sleeps 5
    • 1 King Bed and 1 Double Sofa Bed
    More detailsDeluxe Room, 1 King Bed with Sofa bed
  • Standard Room, 2 Double Beds, Accessible

    4.2/5 guest room rating

    Room amenities

    • 312 sq ft
    • Sleeps 5
    • 2 Double Beds
    More detailsStandard Room, 2 Double Beds, Accessible
  • Standard Room, 1 King Bed, Balcony

    4.7/5 guest room rating

    Room amenities

    • 312 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Balcony
  • Standard Room, 2 Double Beds, Balcony

    4.4/5 guest room rating

    Room amenities

    • 312 sq ft
    • Sleeps 5
    • 2 Double Beds
    More detailsStandard Room, 2 Double Beds, Balcony
  • Room, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 312 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 312 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Non Smoking
  • Room, Accessible, Non Smoking

    Room amenities

    • 312 sq ft
    • Sleeps 5
    • 2 Double Beds
    More detailsRoom, Accessible, Non Smoking
  • Room, Accessible, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • 312 sq ft
    • Sleeps 5
    • 2 Double Beds
    More detailsRoom, Accessible, Non Smoking
  • Room, Accessible, Non Smoking

    3.9/5 guest room rating

    Room amenities

    • 312 sq ft
    • Sleeps 5
    • 2 Double Beds
    More detailsRoom, Accessible, Non Smoking

About this area

East Syracuse

Located in East Syracuse, DoubleTree by Hilton Syracuse is in the business district and near the airport. Erie Canal Museum and Museum of Science and Technology are cultural highlights, and travelers looking to shop may want to visit Destiny USA. Check out an event or a game at Carrier Dome, and consider making time for Rosamond Gifford Zoo, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.
Visit our East Syracuse travel guide
View in a map
Popular Location

What's nearby

  • Old Erie Canal Historic State Park - 8 min drive
  • St. Joseph's Hospital Health Center - 13 min drive
  • SUNY Upstate Medical University - 13 min drive
  • Crouse Hospital - 14 min drive
  • Syracuse University - 16 min drive

Getting around

  • Syracuse Regional Transportation Center - 11 min drive
  • AirportHancock Intl. Airport (SYR) - 11 min drive

Restaurants

  • Seasons Tavern — 1 min walk
  • Jimmy John's — 7 min walk
  • Justin's Tuscan Grill — 9 min walk
  • Grimaldi's — 11 min walk
  • Pronto Joey's — 12 min walk

About this property

DoubleTree by Hilton Syracuse

Suburban hotel with free airport shuttle and restaurant
A restaurant, an indoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a coffee shop/café, and a spa tub are onsite. All 250 rooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and comforts like pillowtop beds and premium bedding. Other amenities available to guests include MP3 docks, sitting areas, and refrigerators.
DoubleTree by Hilton Syracuse offers 250 accommodations with MP3 docking stations and safes. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of CleanStay (Hilton)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free roundtrip airport shuttle from 6 AM - 11 PM
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 6 AM–11 AM: USD 5-18.95 for adults and USD 5-12.95 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference space (16006 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Linens
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Airport shuttle service is available on request from 6 AM to 11 PM
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

The following facilities or services will be unavailable from March 23 2020 to December 31 2020 (dates subject to change):
  • Breakfast
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Spa tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay
Up to 50 lbs
Food and water bowls and an off-leash area are available
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 25.00 per stay
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 18.95 for adults, USD 5 and USD 12.95 for children (approximately)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 7 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

DoubleTree Hilton Hotel Syracuse
DoubleTree Hilton Syracuse
DoubleTree Syracuse
Hilton DoubleTree Syracuse
Hilton Syracuse
Hilton Syracuse DoubleTree
Syracuse DoubleTree
Syracuse Hilton
Syracuse Hilton DoubleTree
Doubletree East Syracuse
Doubletree Hotel East Syracuse
East Syracuse Doubletree
DoubleTree Hilton Syracuse Hotel
DoubleTree by Hilton Syracuse Hotel
DoubleTree by Hilton Syracuse East Syracuse
DoubleTree by Hilton Syracuse Hotel East Syracuse

Frequently asked questions

Can I cancel my reservation for free at DoubleTree by Hilton Syracuse and receive a full refund?
Yes, DoubleTree by Hilton Syracuse offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton Syracuse cancellation policy on our site for more details about any exclusions or requirements.
Does DoubleTree by Hilton Syracuse have a pool?
Yes, this property has an indoor pool. Pool access is from 7 AM–10 PM.
Is DoubleTree by Hilton Syracuse pet-friendly?
Yes, this hotel allows pets with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50.00 per pet, per stay.
How much is parking at DoubleTree by Hilton Syracuse?
Self parking is free at this property.
What time is check-in at DoubleTree by Hilton Syracuse?
Check-in is from 4 PM–midnight. Late check-in is available during limited hours.
What time is check-out at DoubleTree by Hilton Syracuse?
Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).
Does DoubleTree by Hilton Syracuse provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is DoubleTree by Hilton Syracuse located?
Situated near the airport, this hotel is within 9 mi (15 km) of Destiny USA, Erie Canal Museum, and Museum of Science and Technology. Landmark Theatre and Everson Museum of Art are also within 12 mi (20 km).
4.1
Very Good
992 reviews
5 - Excellent
411
4 - Good
362
3 - Okay
141
2 - Poor
50
1 - Terrible
28

4.2/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

Traveled with family
Happy face iconLiked: Staff & service, property conditions & facilities
Nothing special, old needs and in need of upgrading
Stayed 2 nights in Sep 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Greatly enjoyed our stay. Room clean, bright and spacious. The only thing missing was a freezer for the mini fridge.
Stayed 2 nights in Aug 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff clean environment we would definitely come back if we are back in the area
Stayed 1 night in Aug 2020

4/5 Good

Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2020

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