1/5 Terrible
Paola
Traveled with pets, Traveled with family
Oct 11, 2021
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2021
DoubleTree by Hilton Syracuse
Photo gallery for DoubleTree by Hilton Syracuse
Overview of DoubleTree by Hilton Syracuse
DoubleTree by Hilton Syracuse
4.1/5 Very Good
Guests rated this property 4.2/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Pet friendly
- Free airport shuttle
- Air conditioning
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitizer provided
- Personal protective equipment
6301 Route 298, East Syracuse, NY, 13057
Explore the area
- Brooklawn Golf Course2 min drive
- Palace Theater5 min drive
- Le Moyne College7 min drive
- Syracuse, NY (SYR-Hancock Intl.)11 min drive
Choose dates to view prices
About this area
East Syracuse
Located in East Syracuse, DoubleTree by Hilton Syracuse is in the business district and near the airport. Erie Canal Museum and Everson Museum of Art are cultural highlights, and travelers looking to shop may want to visit Destiny USA. Check out an event or a game at Carrier Dome, and consider making time for Rosamond Gifford Zoo, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.
What's nearby
- Brooklawn Golf Course - 2 min drive
- Palace Theater - 5 min drive
- Le Moyne College - 7 min drive
- Central New York Playhouse - 7 min drive
- Old Erie Canal Historic State Park - 8 min drive
Getting around
- Syracuse Regional Transportation Center - 11 min drive
- Hancock Intl. Airport (SYR) - 11 min drive
Restaurants
- Seasons Tavern — 1 min walk
- Jimmy John's — 7 min walk
- Justin's Tuscan Grill — 9 min walk
- Grimaldi's — 11 min walk
- Joey's — 12 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
- Wheelchair-accessible parking available
- Free roundtrip airport shuttle from 6 AM - 11 PM
- Airport shuttle on request
Food and drink
- Cooked-to-order breakfast available for a fee daily 6 AM–10:00 AM: USD 5-18.95 for adults and USD 5-12.95 for children
- 1 restaurant and 1 coffee shop/café
- 1 bar
- Room service available
- Coffee/tea in common area(s)
Things to do
- 24-hour fitness center
- Indoor pool
Family friendly
- Free cribs/infant beds
- Grocery/convenience store
- Indoor pool
- Laundry facilities
- Refrigerator
- Rollaway/extra beds (surcharge)
- Snack bar/deli
Conveniences
- ATM/banking services
- Banquet hall
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Grocery/convenience store
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Wedding services
Languages spoken
- English
- Spanish
Business services
- 24-hour business center
- Computer station
- Conference space (16006 square feet)
- Meeting rooms - 8
Outdoors
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Braille signage
- Grab bar near toilet
- In-room accessibility
- Roll-in shower (select rooms)
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- Fireplace in lobby
- Shared microwave
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Down comforter
- Free cribs/infant beds
- Heating (climate-controlled)
- Hypo-allergenic bedding
- Pillow-top mattress
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Designer toiletries
- Hair dryer
- Shower/tub combination
- Towels
Entertainment
- 42-inch flat-screen TV
- Cable channels
- MP3 dock
- Premium channels
Food and drink
- Coffee/tea maker
- Refrigerator
More
- Connecting rooms available
- Iron/ironing board
- Phone
- Safe
- Separate sitting area
Similar properties
See similar properties
East Syracuse
Free airport shuttle
Pet friendly
4 star
Hotel
Business friendly
Guest rating 4+
Policies
Check-in
Check-in from 4 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 50.00 per pet, per stay
Up to 50 lbs
Food and water bowls and an off-leash area are available
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 25.00 per stay
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between USD 5 and USD 18.95 for adults, USD 5 and USD 12.95 for children (approximately)
- Pet fee: USD 50.00 per pet, per stay
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: USD 25.00 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
DoubleTree Hilton Hotel Syracuse
DoubleTree Hilton Syracuse
DoubleTree Syracuse
Hilton DoubleTree Syracuse
Hilton Syracuse
Hilton Syracuse DoubleTree
Syracuse DoubleTree
Syracuse Hilton
Syracuse Hilton DoubleTree
Doubletree East Syracuse
Doubletree Hotel East Syracuse
East Syracuse Doubletree
DoubleTree Hilton Syracuse Hotel
DoubleTree by Hilton Syracuse Hotel
DoubleTree by Hilton Syracuse East Syracuse
DoubleTree by Hilton Syracuse Hotel East Syracuse
Frequently asked questions
Overall score and ratings
4.1
Very Good
4.2/5
Cleanliness
4.3/5
Staff & service
4.0/5
Amenities
4.1/5
Property conditions & facilities
3/5 Okay
Peter, Garnerville
Traveled with family
Oct 4, 2021
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021
5/5 Excellent
Vinh
Traveled with family
Sep 30, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021
4/5 Good
Verified traveler
Traveled with family
Aug 19, 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2021
5/5 Excellent
Verified traveler
Traveled with family
Aug 15, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021