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DoubleTree by Hilton Hotel Syracuse

Photo gallery for DoubleTree by Hilton Hotel Syracuse

Exterior
Indoor pool
Indoor pool
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Overview of DoubleTree by Hilton Hotel Syracuse

DoubleTree by Hilton Hotel Syracuse

4.0 star property

4.1/5 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Free airport shuttle
  • Air conditioning
Map
6301 Route 298, East Syracuse, NY, 13057

Explore the area

  • Popular LocationCentral New York Playhouse8 min drive
  • Popular LocationOld Erie Canal Historic State Park9 min drive
  • AirportSyracuse, NY (SYR-Hancock Intl.)11 min drive
  • Popular LocationSt. Joseph's Hospital Health Center13 min drive

Room options

About this area

East Syracuse

Located in East Syracuse, DoubleTree by Hilton Hotel Syracuse is in the business district and near the airport. Erie Canal Museum and Museum of Science and Technology are cultural highlights, and travelers looking to shop may want to visit Destiny USA. Check out an event or a game at Carrier Dome, and consider making time for Rosamond Gifford Zoo, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.
Visit our East Syracuse travel guideOpens in a new window
Map

What's nearby

  • Central New York Playhouse - 8 min drive
  • Old Erie Canal Historic State Park - 9 min drive
  • St. Joseph's Hospital Health Center - 13 min drive
  • Erie Canal Museum - 13 min drive
  • Crouse Hospital - 15 min drive

Getting around

  • Syracuse Regional Transportation Center - 12 min drive
  • Hancock Intl. Airport (SYR) - 11 min drive

Restaurants

  • Jimmy John's - 7 min walk
  • Grimaldi's - 11 min walk
  • Ruby Tuesday - 12 min walk
  • Pronto Joey's - 14 min walk
  • Denny's - 14 min walk

About this property

DoubleTree by Hilton Hotel Syracuse

4-star hotel in the business district
Take advantage of a free roundtrip airport shuttle, a grocery/convenience store, and a terrace at DoubleTree by Hilton Hotel Syracuse. The onsite restaurant, Seasons Tavern, features happy hour and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services.
Other perks include:
  • An indoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), express check-out, and an elevator
  • Luggage storage, smoke-free premises, and a computer station
  • Guest reviews say great things about the helpful staff
Room features
All 250 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and separate sitting areas. Guests reviews say good things about the comfortable rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with designer toiletries and shower/tub combinations
  • 42-inch flat-screen TVs with premium channels
  • Separate sitting areas, refrigerators, and free infant beds

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out

Safety measures

Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Free roundtrip airport shuttle from 6 AM - 11 PM
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–10:00 AM: USD 5-18.95 for adults and USD 5-12.95 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Seasons Tavern

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (16006 square feet)
  • Meeting rooms - 8

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

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Free WiFi
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Pet friendly
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Guest rating 4+
Guest rating 4+
4 star
4 star

Policies

Check-in

Check-in from 4 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 5 and USD 18.95 for adults, USD 5 and USD 12.95 for children (approximately)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Hilton Hotel Syracuse
DoubleTree Hilton Syracuse
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Hilton Syracuse
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Syracuse DoubleTree
Syracuse Hilton
Syracuse Hilton DoubleTree
Doubletree East Syracuse
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DoubleTree by Hilton Hotel Syracuse Hotel
DoubleTree by Hilton Hotel Syracuse East Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel East Syracuse

Frequently asked questions

Does DoubleTree by Hilton Hotel Syracuse have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at DoubleTree by Hilton Hotel Syracuse?

As of Dec 4, 2022, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Syracuse on Dec 18, 2022 start from $112.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Hotel Syracuse pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at DoubleTree by Hilton Hotel Syracuse?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Hotel Syracuse?

Check-in is from 4 PM - anytime.

What time is check-out at DoubleTree by Hilton Hotel Syracuse?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does DoubleTree by Hilton Hotel Syracuse provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 6 AM–11 PM on request.

Where is DoubleTree by Hilton Hotel Syracuse located?

Situated near the airport, this hotel is within 9 mi (15 km) of Destiny USA, Erie Canal Museum, and Museum of Science and Technology. Landmark Theatre and Everson Museum of Art are also within 12 mi (20 km).

DoubleTree by Hilton Hotel Syracuse Reviews

DoubleTree by Hilton Hotel Syracuse Reviews

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 471 out of 1000 reviews" "
" "5 - Excellent 47%
Rating 4 - Good. 309 out of 1000 reviews" "
" "4 - Good 31%
Rating 3 - Okay. 137 out of 1000 reviews" "
" "3 - Okay 14%
Rating 2 - Poor. 52 out of 1000 reviews" "
" "2 - Poor 5%
Rating 1 - Terrible. 31 out of 1000 reviews" "
" "1 - Terrible 3%

4.2/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Cydney
Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay !
Stayed 2 nights in Aug 2022

4/5 Good

Alex
Traveled with family
Liked: Cleanliness, staff & service
The hotel’s atmosphere was nice and the room is very quiet. However, the beds are narrow and the mattress sinks on the edges which made me feel as I was about to fall off. Also, the bathroom is very small and outdated.
Stayed 1 night in Nov 2022

5/5 Excellent

Kevin, Oak Park
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property that is well maintained and has everything needed for a business trip. I stay here every time I'm in Syracuse. The pool is a bit cold but really nice too.
Stayed 1 night in Oct 2022

5/5 Excellent

Kathleen
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Oct 2022

5/5 Excellent

Brenda
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk service was excellent Love early morning coffee Good location
Stayed 1 night in Oct 2022

5/5 Excellent

Marijke
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant experience!
Stayed 1 night in Oct 2022

2/5 Poor

Courtney
Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel was clean, but the hot tub was not functional, the room did not have proper towels stocked, no hair dryer or microwave. And there should be a provided breakfast Buffett for guests. The check in person was not friendly and acted like she didn’t even want to be helping us get checked in. Very disappointed.
Stayed 1 night in Oct 2022

2/5 Poor

Christa
Traveled with family
Liked: Amenities
Disliked: Cleanliness
The property is okay but the rooms are very old and outdated. Worst of all the rooms were dirty. My room had an old towel hanging on my shower rod .. soiled from a previous guest. Hair and dried contact lens on the bathroom floor. Lobby was nicest thing and dog friendly
Stayed 1 night in Oct 2022

5/5 Excellent

Christina
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stood for one night. Rooms are very clean.