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DoubleTree by Hilton Hotel Syracuse

4.0 star property
Upscale hotel with airport shuttle service and a 24-hour fitness center

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for DoubleTree by Hilton Hotel Syracuse

Exterior
Meeting facility
Premium bedding, down comforters, pillowtop beds, in-room safe
Reception
Reception

Reviews

8.4

Very good

Popular amenities

  • Free airport shuttle
    Free airport shuttleFree airport shuttle
  • Pool
    PoolPool
  • Room service
    Room serviceRoom service
  • Gym
    GymGym
  • Parking included
    Parking includedParking included
  • Pet friendly
    Pet friendlyPet friendly

Explore the area

Map
6301 Route 298, East Syracuse, NY, 13057
  • Popular LocationSyracuse University10 min drive
  • Popular LocationDestiny USA10 min drive
  • AirportSyracuse, NY (SYR-Hancock Intl.)10 min drive
  • Popular LocationCarrier Dome11 min drive
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About the neighborhood

East Syracuse

Located in East Syracuse, DoubleTree by Hilton Hotel Syracuse is in the business district and near the airport. Erie Canal Museum and The Oncenter are cultural highlights, or if an activity is on the agenda, check out Museum of Science and Technology. Check out an event or a game at Carrier Dome, and consider making time for Rosamond Gifford Zoo, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.
Visit our East Syracuse travel guideOpens in a new window

What's nearby

  • Syracuse University - 10 min drive
  • Destiny USA - 10 min drive
  • SUNY Upstate Medical University - 10 min drive
  • Armory Square - 10 min drive
  • Carrier Dome - 11 min drive

Getting around

  • Syracuse Regional Transportation Center - 12 min drive
  • Hancock Intl. Airport (SYR) - 11 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Cafe Kubal - ‬4 min drive
  • ‪Taco Bell - ‬13 min walk
  • ‪Pizza Hut - ‬2 min drive
  • ‪Burger King - ‬3 min drive

About this property

DoubleTree by Hilton Hotel Syracuse

Upscale hotel near The Oncenter
Located close to Erie Canal Museum and Everson Museum of Art, DoubleTree by Hilton Hotel Syracuse provides a free roundtrip airport shuttle, a grocery/convenience store, and a terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
Other perks include:
  • Swimming pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), express check-out, and express check-in
  • A banquet hall, coffee/tea in the lobby, and a TV in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All 250 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with designer toiletries and shower/tub combinations
  • 42-inch flat-screen TVs with premium channels
  • Recycling, refrigerators, and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 5 to 18.95 for adults and USD 5 to 12.95 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 16,006 square feet of conference space
  • 24-hour business center
  • 8 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 1977
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 18.95 for adults, and USD 5 to 12.95 for children
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Syracuse
DoubleTree Hilton Syracuse
DoubleTree Syracuse
Hilton DoubleTree Syracuse
Hilton Syracuse
Hilton Syracuse DoubleTree
Syracuse DoubleTree
Syracuse Hilton
Syracuse Hilton DoubleTree
Doubletree East Syracuse
Doubletree Hotel East Syracuse
East Syracuse Doubletree
DoubleTree Hilton Syracuse Hotel
Doubletree By Hilton Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel
DoubleTree by Hilton Hotel Syracuse East Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel East Syracuse

Frequently asked questions

Does DoubleTree by Hilton Hotel Syracuse have a pool?

Yes, this property has a pool.

How much does it cost to stay at DoubleTree by Hilton Hotel Syracuse?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Syracuse on Aug 4, 2024 start from $135.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Hotel Syracuse pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at DoubleTree by Hilton Hotel Syracuse?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Hotel Syracuse?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at DoubleTree by Hilton Hotel Syracuse?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does DoubleTree by Hilton Hotel Syracuse provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 6 AM–11 PM on request.

Where is DoubleTree by Hilton Hotel Syracuse located?

Situated near the airport, this hotel is within 6 mi (10 km) of Syracuse University, Destiny USA, and Erie Canal Museum. The Oncenter and Everson Museum of Art are also within 9 mi (15 km).

DoubleTree by Hilton Hotel Syracuse Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 527 out of 1001 reviews" "
Rating 8 - Good. 248 out of 1001 reviews" "
Rating 6 - Okay. 123 out of 1001 reviews" "
Rating 4 - Poor. 57 out of 1001 reviews" "
Rating 2 - Terrible. 46 out of 1001 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish the pool was open later. 10:00 would be great. Everything was great. Thank you
Stayed 1 night in Jul 2024

8/10 Good

justin

Liked: Cleanliness, staff & service, property conditions & facilities
unbelievable service …world class
Stayed 1 night in Jul 2024

2/10 Terrible

Alexandre

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Unfortunately we found a used pregnancy test on the floor beside the bed.
Stayed 1 night in Jul 2024

2/10 Terrible

Julie

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely not worth the price. Very dirty and small rooms.
Stayed 1 night in Jun 2024

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Love it hear
Stayed 1 night in Jul 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Bryan, Ottawa

Traveled with family
Liked: Staff & service, amenities
Located reasonably clean see to the airport. Rooms are dated and could use a deep clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Yazan

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 3 nights in Jun 2024

8/10 Good

Hien

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 1 night in Jun 2024

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in. Professional Staff
Stayed 2 nights in Jun 2024

10/10 Excellent

Angel

Stayed 1 night in Jun 2024

8/10 Good

Tanya

Stayed 2 nights in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Amarilys, Windsor

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Great please
Stayed 1 night in Jun 2024

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service!
Stayed 1 night in Jun 2024

10/10 Excellent

erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Helene, Plattekill

Business traveler
Liked: Staff & service
Plenty of parking. Definitely a hotel for meetings. Temperature in meeting rooms is very cold.
Stayed 1 night in Jun 2024

4/10 Poor

sudhakar

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very old property, bed was itchy, bad comforter, elevator area smelling of smoke in nonsmoking floors
Stayed 2 nights in Jun 2024

6/10 Okay

Jeremy

Stayed 1 night in Jun 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2024

8/10 Good

EUDALIS

Liked: Cleanliness, staff & service, property conditions & facilities
Room service did not arrive to clean the day after the stay, and there is construction around the hotel.
Stayed 1 night in Jun 2024

8/10 Good

Ross

Liked: Staff & service, amenities, property conditions & facilities
This is what you'd come to expect from a Hilton. I make it a point to only stay at Hilton hotels. They all have a certain level of service and this hotel was no different. I'd stay here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Parmod

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with big rooms
Stayed 1 night in May 2024

2/10 Terrible

Jason

Disliked: Cleanliness
They advertised as 2 pools but only had one. Also blocked the terrace space for an event without advising prior.
Stayed 1 night in Jun 2024

General hotel information

Reasons to Book
Indoor Pool & Comfortable Beds
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0