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Holiday Inn Express & Suites Dewitt (Syracuse), an IHG Hotel

Photo gallery for Holiday Inn Express & Suites Dewitt (Syracuse), an IHG Hotel

Featured Image
Indoor pool
Indoor pool
Premium bedding, memory foam beds, in-room safe, desk
Premium bedding, memory foam beds, in-room safe, desk

Overview of Holiday Inn Express & Suites Dewitt (Syracuse), an IHG Hotel

Holiday Inn Express & Suites Dewitt (Syracuse), an IHG Hotel

2.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
5908 Widewaters Pkwy, East Syracuse, NY, 13057

Explore the area

  • Popular LocationOnondaga Lake Park13 min drive
  • Popular LocationLake Onondaga13 min drive
  • Popular LocationNew York State Fairgrounds15 min drive
  • AirportSyracuse, NY (SYR-Hancock Intl.)15 min drive

Choose dates to view prices

About this area

East Syracuse

Located in East Syracuse, Holiday Inn Express & Suites Dewitt (Syracuse), an IHG Hotel is in the business district and near the airport. Erie Canal Museum and Everson Museum of Art are cultural highlights and Rosamond Gifford Zoo is a popular area attraction. Looking to enjoy an event or a game while in town? See what's going on at Carrier Dome. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Central New York Playhouse - 3 min drive
  • Shoppingtown Mall - 3 min drive
  • Onondaga Lake Park - 13 min drive
  • Lake Onondaga - 13 min drive
  • New York State Fairgrounds - 15 min drive

Getting around

  • Syracuse Regional Transportation Center - 12 min drive
  • Hancock Intl. Airport (SYR) - 15 min drive

Restaurants

  • Pavone's Pizza — 7 min walk
  • All Night Egg Plant — 7 min walk
  • Lab Cow — 13 min walk
  • Five Guys — 16 min walk
  • Dunkin' Donuts — 16 min walk

About this property

Holiday Inn Express & Suites Dewitt (Syracuse), an IHG Hotel

Suburban hotel with free breakfast and indoor pool
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a meeting room, and dry cleaning are onsite. All 89 rooms feature comforts like memory foam beds and premium bedding, while conveniences include refrigerators and microwaves. Free WiFi and separate bathtubs and showers are standard, as are TVs with cable channels.
Holiday Inn Express & Suites Dewitt (Syracuse), an IHG Hotel offers 89 accommodations with safes and complimentary newspapers. Memory foam beds feature premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available weekends 7:00 AM–10:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • Russian
  • Ukrainian

Business services

  • 24-hour business center
  • Computer station
  • Conference space (400 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower

Entertainment

  • 32-inch TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 15.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn DEWITT
Holiday Inn Express DEWITT SYRACUSE
Holiday Inn Express Hotel DEWITT SYRACUSE
Holiday Inn Hotel DEWITT
Holiday Inn Express Dewitt Syracuse Hotel
Holiday Inn Express Dewitt Hotel
Holiday Inn Express Dewitt
Holiday Inn Express Suites Dewitt (Syracuse)

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 308 out of 604 reviews
5 - Excellent 51%
Rating 4 - Good. 211 out of 604 reviews
4 - Good 35%
Rating 3 - Okay. 59 out of 604 reviews
3 - Okay 10%
Rating 2 - Poor. 15 out of 604 reviews
2 - Poor 2%
Rating 1 - Terrible. 11 out of 604 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

2/5 Poor

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The 2nd shift manager was RUDE and not at all helpful. However; the 3rd shift front desk person and all others encountered were very friendly and helpful. There was an issue with my Expedia reservation and I could not get anyone at Expedia on the phone. The first guy was rude and not helpful at all!! Due to the Expedia snafu, I was forced to stay two nights and since I figured I was stuck paying for the additional night I would enjoy an extra day of rest after traveling for an extended period. However, in the early evening hours I called to report someone making an excessive amount of noise either above or beside me and got the original 2nd shift manager. Again, very rude and condescending. The noise makers were literally shaking the furniture in my room! I couldn't even hear the T.V. IN my room. He called to let me know that no one was in the room above me and when I said that I wasn't sure what room they were in, but they were literally shaking my room, he rudely said "Well, I guess I will go and walk the halls". Nothing was ever done about the noise and it went on until well after midnight. If you get rid of that guy, it might be a decent place to stay.
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family stayed at the Holiday Inn for the weekend. The staff was amazing, Extremely friendly and accommodating! Would definitely recommend to others.
Stayed 2 nights in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, hotel and pool were perfect
Stayed 1 night in Jul 2021

3/5 Okay

Traveled with family and small children
Liked: Cleanliness, staff & service
The breakfast was half stocked they say it’s bc the kitchen is down and I am not happy
Stayed 1 night in Jul 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2021