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Embassy Suites Syracuse

Star Rating
3.5 out of 5

Photo gallery

Featured Image
Indoor pool
Indoor pool
LCD TV, pay movies, MP3 dock
In-room safe, desk, laptop workspace, blackout drapes

Guest reviews

4.0 out of 5 Very Good
990 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
Air Conditioning
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

6646 Old Collamer Road South, East Syracuse, NY

Explore the area

Popular LocationPalace Theater6 min drive
Popular LocationLe Moyne College11 min drive
AirportSyracuse, NY (SYR-Hancock Intl.)12 min drive
Popular LocationSt. Joseph's Hospital Health Center14 min drive

Choose dates to view prices

  • Suite, 1 King Bed with Sofa bed, Non Smoking

    Photos of Suite, 1 King Bed with Sofa bed, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 450 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 King Bed with Sofa bed, Non Smoking

  • 2 Doubles Suite, Non Smoking

    Photos of 2 Doubles Suite, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 450 sq ft
    • Sleeps 5
    • 2 Double Beds
    More details2 Doubles Suite, Non Smoking

  • Executive, One King Bed, Non-Smoking

    Photos of Executive, One King Bed, Non-Smoking

    Room amenities

    • 520 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsExecutive, One King Bed, Non-Smoking

  • Suite, One King Bed, Accessible

    Photos of Suite, One King Bed, Accessible

    4.1/5 guest room rating

    Room amenities

    • 520 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, One King Bed, Accessible

  • Basic Room, 1 King Bed

    Photos of Basic Room, 1 King Bed

    Room amenities

    • 375 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsBasic Room, 1 King Bed

About this area

East Syracuse

Located in East Syracuse, Embassy Suites Syracuse is in the business district and near the airport. Brooklawn Golf Course and Liverpool Public Golf and Country Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Old Erie Canal Historic State Park and Thorndon Park. Looking to enjoy an event or a game while in town? See what's going on at Carrier Dome, or consider a night out at St. Joseph’s Health Amphitheater at Lakeview. Spend some time exploring the area's activities, including winery tours, outlet shopping, and golfing.

Visit our East Syracuse travel guide
Map
Popular Location

What's nearby

  • Palace Theater - 6 min drive
  • Le Moyne College - 11 min drive
  • NBT Bank Stadium - 13 min drive
  • St. Joseph's Hospital Health Center - 14 min drive
  • Syracuse Stage - 15 min drive

Getting around

  • Syracuse Regional Transportation Center - 13 min drive
  • Hancock Intl. Airport (SYR) - 12 min drive

Restaurants

  • The Eterie — 1 min walk
  • Justin's Tuscan Grill - 3 min walk
  • Grimaldi's - 4 min walk
  • Ruby Tuesday - 4 min walk
  • Jimmy John's - 12 min walk

About this property

Embassy Suites Syracuse

3.5-star hotel with free breakfast and restaurant
Along with a restaurant, this smoke-free hotel has an indoor pool and a 24-hour fitness center. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a bar/lounge, a business center, and conference space. All 214 rooms provide conveniences like sofa beds and sitting areas, plus free WiFi and LCD TVs with cable channels. Other amenities available to guests include MP3 docks, refrigerators, and microwaves.
Embassy Suites Syracuse offers 214 accommodations with MP3 docking stations and safes. Accommodations have separate sitting areas and are furnished with queen sofa beds. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This East Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Extended parking

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM–9:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Sofa bed

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English

Business services

  • Business center
  • Meeting rooms
  • Conference space (5612 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Braille signage
  • In-room accessibility
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Linens
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
It is property policy that all guests must wear a face mask within public areas of the property.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 12 years old and younger stay free, per registered adult, when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer
Contactless check-in and contactless check-out are available
Individually-wrapped food options are available for breakfast
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Up to 3 children 12 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Embassy Suites Hotel Syracuse
Embassy Suites Syracuse
Syracuse Embassy Suites
East Syracuse Embassy Suites
Embassy Suites East Syracuse
Embassy Suites Syracuse Hotel
Embassy Suites Syracuse Hotel
Embassy Suites Syracuse East Syracuse
Embassy Suites Syracuse Hotel East Syracuse

Frequently asked questions

Can I cancel my reservation for free at Embassy Suites Syracuse and receive a full refund?
Yes, Embassy Suites Syracuse offers free cancellation on select room rates, because flexibility matters! Please refer to Embassy Suites Syracuse cancellation policy on our site for more details about any exclusions or requirements.
Does Embassy Suites Syracuse have a pool?
Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.
Is Embassy Suites Syracuse pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Embassy Suites Syracuse?
Self parking is free at this property.
What time is check-in at Embassy Suites Syracuse?
Check-in is from 3:00 PM–2:00 AM. After-hours check-in is not available.
What time is check-out at Embassy Suites Syracuse?
Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is Embassy Suites Syracuse located?
Situated near the airport, this hotel is 1.3 mi (2.1 km) from Brooklawn Golf Course and 2.8 mi (4.5 km) from Palace Theater. Destiny USA and Le Moyne College are also within 6 mi (10 km).

Guest reviews

Overall score and ratings for Embassy Suites Syracuse

4.0
Very Good
990 reviews
5 - Excellent
422
4 - Good
303
3 - Okay
135
2 - Mediocre
74
1 - Poor
56
4.1
Cleanliness
4.2
Service and Staff
3.5
Amenities
3.9
Property condition
5.0 out of 5 Excellent
CV, Milwaukee
Business traveler, Traveled with family
Aug 15, 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful lobby, everything seemed very clean and modern

Stayed 1 night in Aug 2020
5.0 out of 5 Excellent
Gul, New York City
Business traveler, Traveled with partner
Aug 1, 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean, quite and luxury hotel. I liked it’s huge lobby and beautiful rooms. It’s a very good hotel.

Stayed 1 night in Jul 2020
3.0 out of 5 Okay
Verified traveler
Jul 18, 2020
    This traveler didn’t leave comments with their review
    Stayed 1 night in Jul 2020
    5.0 out of 5 Excellent
    George, Wantagh
    Jul 13, 2020
    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Nice interior. many places in Syracuse are easily accessible from this location.

    Stayed 2 nights in Jul 2020
    4.0 out of 5 Good
    Verified traveler
    Traveled with family and small children
    Jul 8, 2020
    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The hotel was beautiful! Newly renovated too! Nicely furnished. Clean. Plenty of room. 2 TV's, door on bedroom in suite. Keurig. Just wish the fridge was bigger to accommodate our extended stay. Napkins or paper towels would've been helpful. The premium snack upgrade was inconvenient due to COVID. It wasn't in the room. We had to go downstairs to get the snacks. The managers reception was lovely. Just wish we could've been there during the 2 hour window every day (drinks are only per day, not carried over). The only issues we had were due to COVID restrictions (which is unavoidable given the pandemic). - Reservations for pool were only 30 minutes slots. None available for the day after we arrived. Only one available the next day. Beautiful pool area though! I wish the restaurant had a larger selection of menu items. Not sure whether it was limited for to COVID or not. Would have preferred to order there instead of going out. The only issue with the room was that when we left for a while & came back, the room was hot! It was almost 90° outside & we thought we would enter a nice cool room, But it wasn't. It was almost as if the air turned off when we left. I have a medical condition where I cannot tolerate heat. So it wasn't as comfortable and convenient as I would have liked. Staff was friendly. Always smiling and saying hi. The only complaint I have was one of the housekeepers was playing explicit music on her speaker phone in the hallway. My young children heard it

    Stayed 4 nights in Jul 2020

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