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"This hotel is exceptional in every way. It is absolutely gorgeous- inside & out. The location is ideal- right on the water and close to everything, as well as very safe. The ceilings, the canopy bed, the tiles in the bathroom, the flooring, the stairwell- everything was beautiful and it is the absolute cleanest room I have ever stayed in. The breakfast was great, with fill-your-own cannoli, pastries, yogurt and more. I hope I can return to beautiful Siracusa and I will definitely be staying here."

"The good: The staff is EXTREMELY helpful! They communicated very clearly through Expedia how parking worked, and that we needed a reservation with a garage 100m away. We also needed to register our car license plate with the city, as the hotel is in a controlled traffic area. The hotel managed the city registration and parking registration for us! Also, directions to the parking garage were perfect. Parking and driving in Ortigia can be challenging, but it's not nearly as difficult as in central Palermo, for example. The property is an older hotel with "classical" decor, but it's in really good shape. It's very close to the water in the Ortigia area of Syracusa, which is an historic, walkable area. Everything was clean and comfortable. The breakfast was good and equivalent in style to other hotels in Sicily. The bad: Not really bad, but weird? The staff brought up an oscillating fan with a misting feature to help cool the room. It seemed the hotel (and room) had central air, but I guess they don't turn on central air in April? Maybe they wait until summer. Anyway, the room got hot during the day, even with the fan, but we opened the windows at night and let the cool air in. Also, we asked for restaurant recommendations nearby, and it seems the staff doesn't eat out nearby that much. They did point us to one street and marked a few spots on a map, but couldn't remember the names. We did find an excellent restaurant (Scuola Alimentare) and wine bar (Evoe)."

"Room was missing details for a 4 star hotel. Did not have a coffee maker or kettle in the room. Had to ask reception to provide us with two normal glasses and a coffee cups. Smell of damp in the bathroom but other then that room was clean. Breakfast not enough staff to cater for restaurant size. Items take too long to be replace when finished . Indoor pool needs to be warmer as was cold ."

"It is like stepping on to the titanic. It has oldish furniture etc but it was safe, quiet and the staff were lovely. Recommend staying there Greta location."

"Lovely sea view. Quiet pedestrian street. Very spacious"

"Beautiful hotel with amazing rooms and surroundings."

"Great property but a good 20 minute walk to the Ortigia area. However, the property is worth the walk"

"The two Francescas at the reception desk are gems So kind and helpful It’s been a long time since I’ve had such courteous, friendly and terrific service at a hotel Please stay here You’ll be happy you did!"

"The service was wonderful. We arrived late unexpectedly and the manager was willing to meet us after hours to check us in. Greatly appreciated!"