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“Host responds pretty quickly, although we didn’t receive our check-in instructions in advance. The unit was smaller than we expected (cozy) but it was clean. The entrance to the unit was dark, lights weren’t working. The main lights were not working, the 2 light switches to the right of the door upon entering the unit did nothing when pressed. We had to manually switch on lights scattered around the unit. We only got 1 small (mini travel size) shampoo and body wash bottles each, which had to……

“Great place! Exactly as described and pictured. It was perfect for my needs. It was nice to have a kitchen and a terrace. Sitting outside and watching the trains come and go was fun. There is a bit of an incline to get to the place, but the climb was worth it. It’s in a very quiet part of Zermatt, but a 10-15 minute walk to anywhere in town. I highly recommend this place and will stay here again.”

“We arrived to Zermatt early and tried to leave our luggage’s so we can hike early but it wasn’t clear where the drop off. Tried to phone supplier at the Expedia portal and phone number wasn’t working when tried to call for help to check in. We walked to the the nearest lockers so we can may use the company to store our luggage and it wasn’t open yet. They advise to go back and ask the hotel accross the street. Walked back again, about 10 min walk. That worked out but after wasting over 1.5……

“A very pleasant stay in a very nice village that we used as our base for a trip to Zermatt (driving to Täsch in the morning). The sofa bed is not the best to sleep on but it works fine for a couple of nights. I couldn’t figure out if there was any kind of ventilation, so it got a little too warm at night in the middle of July, but overall a very good experience, I would love to come back. Saas-Fee is a rather small place and I was a bit worried that everything would be closed since it is summer,……