“There was a lot good about this hotel. The location (We enjoyed the Bison and Hot Springs kPark, a short distance away.) I also enjoyed the Hot Springs Feed Hot Tub. So some verry nice features. Most of those in my group prefer a firmer bed. These wern't bad but I prefer firmer. No elevator. In all fairness they tell you that before you book. Still it turned out to be a very long walk. I would have paid the extra $20.00 per room if I had known what a PITA that was going to be. (Still the person……
“The check in lady was filthy and her fingernails it appeared hadn't been cleaned for weeks. The room had a small what looked like blood stain on one of the sheets, the head boards looked like they had dry rot. The dirty was dirty and the window was dirty. We went down to the check-in and asked for our money back and went to another hotel. She said she gave my my money back on my card and it showed up that she did BUT, the next day it was charged again! How do I get my money back?! This……
“We had no way to get into our room when we arrived. The sheets were so dirty we had to sleep on top of them. The property is very old and needs a lot of upkeep.”