“We didn't actually stay because the property was very run done and had black mold in the bathroom. The owner has said they would refund the money but, they haven't yet.”
“The check in lady was filthy and her fingernails it appeared hadn't been cleaned for weeks. The room had a small what looked like blood stain on one of the sheets, the head boards looked like they had dry rot. The dirty was dirty and the window was dirty. We went down to the check-in and asked for our money back and went to another hotel. She said she gave my my money back on my card and it showed up that she did BUT, the next day it was charged again! How do I get my money back?! This……
“We had no way to get into our room when we arrived. The sheets were so dirty we had to sleep on top of them. The property is very old and needs a lot of upkeep.”