When we arrived, we were met by staff that were less than friendly. We had two rooms reserved, but they were not near each other. When we requested rooms closer together, we were told there were not any and that the hotel was booked out. Upon entering the first room, we were met with a dirty bathroom. We notified the front desk, who informed us that the reason the sink and tub were dirty was “probably just from the sink gurgling”. Liz then proceeded to say it was from the “sewer lines backing up and gurgling/ backing flowing”. I was obviously concerned and unhappy with this. She then proceeded to tell me it is no different from my home. I quickly informed her that this in-fact never happens at my house. Liz then told me, “well, you must have a perfect house because this happens at my house all the time”. It is absolutely unsanitary and unhealthy to have a sewer backing up into any establishment, public or private. We were given a new room, and guess what, it was closer to our other room. We were disappointed that there were rooms available, they just did not want to accommodate our original request. After a long day, we took a shower. Much to our dismay, the shower did not drain well. Within minutes, I was ankle deep in water.
After dinner, as we returned to the hotel, a rat ran across the front of the hotel exterior. We would give this hotel zero stars if we could! We would never stay here again!
